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I was amazed by the accommodation where snow piled up several tens of centimeters. Since I don't usually see snow, I was a bit anxious, but it was wonderful. The staff's service was excellent, the food was very delicious, and I appreciated the coffee. However, when I tried to s

Perfect in every way. Exceeded all expectations. Stayed as a family of five with two middle schoolers and one elementary school child. The onsen with natural hot spring water was incredibly relaxing, and the interior was beautifully decorated with antiques throughout the premises

There were plenty of amenities, which I appreciated. The Onsen also matched the building well, making it a relaxing experience. The meals offered a wide variety of dishes, and everything tasted excellent. The property, baths, food, and beds were all great—an overall good Hotel. S

Having visited many onsens before, this accommodation and its cuisine were by far the best we’ve ever experienced. At night, seeing countless stars from the open-air bath was truly moving! It’s so amazing that I almost want to keep it a secret. The staff were incredibly kind a

I stayed with my elementary school-aged daughter. The staff provided very courteous responses to my inquiries beforehand, allowing us to feel at ease even before our stay. On the day of our arrival, when the bus we planned to take was delayed due to an unforeseen accident, th

The free-flowing Onsen was unquestionably comfortable! The 7th-floor panoramic bath is entirely made of hinoki cypress, which feels wonderful on the skin, and both the indoor bath and open-air bath in the large public bath area are very spacious—we truly enjoyed the Onsen from st

The quality of the onsen was excellent and warmed us to the core. Being able to use it 24 hours a day was also greatly appreciated. All the staff were kind and provided such warm hospitality that it felt like returning to my countryside home. Thank you so much for everything!

Our room was a Japanese-Western style room. In addition to a sofa, chairs, and bed space, there was a spacious 6-tatami mat area that was perfect for stretching or lying down. Above all else, the bath was exceptional. The sulfur scent permeating throughout the ryokan indicated i

Meals were served warm, featuring local Yamaguchi specialties. The dishes were thoughtfully prepared, not just increasing the number of items, but offering a truly satisfying dining experience. Breakfast was equally creative and delicious. The onsen features natural, colorless h

We stayed for 2 nights and 3 days from December 31 to January 2 with my elderly mother, mother-in-law, wife, and sister-in-law (5 people in total). Overall, it is a very good ryokan. Below are some detailed points as we visit onsen ryokans nearly 20 times a year as a couple. Fir

Since I wanted to enjoy Onsen late at night or early in the morning, we stayed in a Premium Room. The room exceeded our expectations—it was spacious with a mini kitchen that we found very convenient. The amenities were luxurious as well, making it delightful to use them! There

Even after returning to the hotel in the cold weather, I could warm up thoroughly with the natural flowing moor Onsen and stay energized throughout my stay. I also purchased original items like the hotel's beauty spray and smoked mayonnaise. The location, room cleanliness,

Personally, I loved their green tea-infused Tanqueray gin tonic—it was such a treat. Our twin room with an open-air onsen bath was incredibly comfortable and practical with amenities like a refrigerator, safe box, and closet. For dinner’s prix fixe menu: after much deliberation

My husband prefers very hot water, so he used the hottest tub and seemed very satisfied. Among the Ryokan in Kusatsu, only a few draw water from Shirahata Onsen, so I would like to stay here again next time. Since we had a Multiple Night Stay, it was also easy to use Gozanoyu’s d

Inside the lodge, decorative plates and paintings enhance the ambiance beautifully. The meals were delicious, with a great sense of style in both presentation and tableware. The room was spacious and included an Onsen, allowing us to enjoy a relaxing bath anytime we wanted—a trul

The Room was thoroughly cleaned every day, and coming back to it always felt relaxing. Even though it was a Multiple Night Stay, breakfast was different almost every morning, and we also enjoyed that the sweets and tea in the Room were changed daily. The Onsen was very pleasant,

On our way back, we had a chance to meet the elegant yet friendly proprietress whom my beauty-conscious daughter secretly admired for her charm. Through casual conversations with staff members, we could feel the warmth of this accommodation deeply. It truly left a lasting impress

The free-flowing Onsen, enjoyed while gazing at the river, was a truly luxurious experience. The Room also had the soothing scent of blue tatami, which was very relaxing. The cuisine is wonderfully presented, allowing you to savor freshly prepared dishes from the live kitchen

The dinner was delightful, especially the tender grilled meat on a ceramic plate. The breakfast buffet had a wide variety of dishes, which was very satisfying. I also enjoyed soaking in "Saru no Yu" Onsen multiple times. Staying for two nights made it a truly relaxing tri

There are two large public baths onsite with open-air baths beyond them—no reservation required—and you can use them anytime without time limits if available. Availability can conveniently be checked via QR code from your room. The onsen water quality is excellent—leaving skin s