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The entire facility was clean and comfortable to stay in. For dinner, we were contacted in advance about an earlier time slot becoming available from our originally late reservation time, which allowed our child to stay awake without falling asleep—thank you for your thoughtful c

The staff's hospitality, the relaxing room and the view from the private open-air bath, as well as the cuisine paired wonderfully with wine (with thoughtful considerations for allergies and pregnancy), truly allowed us to experience the essence of staying at an auberge! The sun

The room was new, clean, and part of an excellent Onsen accommodation. It was a room with an open-air bath, and I believe it had the largest in-room bath I've ever experienced. You can stretch your legs and relax comfortably. There were also many private baths available, but the

We thoroughly enjoyed the private bath in our Room, as well as the two large and luxurious open-air Onsen baths. It was a pleasant surprise to find that the water quality differed between our Room and the open-air baths. The draft beer and Onsen eggs were also delicious. It was

The semi-open-air bath allows you to step out onto the terrace with just one door, so when it got too hot in the bath, I would go out to the terrace to cool down. It was truly amazing. Mount Fuji was beautiful and at night the starry sky was perfect; I didn't want to leave. A

Above all, the free-flowing Onsen bath in my Room was exceptional; I enjoyed soaking many times during my stay, and thanks to that my skin felt moisturized and smooth as well—I truly experienced just how wonderful an Onsen can be. The footbath was also extremely comfortable, allo

We were looking for an Accommodation that allows dogs to celebrate a 60th birthday, and we chose Regina Resort because the Reviews were highly rated. It exceeded our expectations, and the whole family was very satisfied. They also arranged celebratory flowers and wine in advance,

The breakfast buffet was also abundant in variety, and we enjoyed freshly made delicious mochi from the traditional mochi pounding event. The proprietress and all the staff provided wonderful hospitality, truly making it a luxury inn loved by everyone, which we completely underst

Not only was the Room excellent, but I was truly impressed by the courteous service from all the staff. Including the Shuttle Service to Aqua Ignis, it was such an outstanding experience that I almost felt undeserving. Also, the sweets and bread at Aqua Ignis are genuinely delici

I reserved a private open-air bath and used it; it was a very good onsen, and I was very satisfied. I also used the large public bath in the morning, which was also an excellent onsen, and I was very satisfied. The meal is a buffet, but the straw-grilled sashimi was so delici

I stayed here with my daughter on a mother-daughter trip. Although it is a long-established Ryokan, it has been renovated and is very clean. The Room and beds were spacious, and we were able to relax comfortably. The Room had a private bath with free-flowing natural hot spring

This time included young tuna and spear squid—sashimi of this quality at an onsen accommodation is truly rare! During winter's Special Kaiseki course, deep-fried tiger pufferfish is also served—it’s no exaggeration to say I come here just for that! Every single dish is simply exq

To top it off, they even gave us a potted plant as a parting gift—such incredible hospitality! We were so satisfied that during our stay itself my husband and I kept saying how much we'd love to come back here again. As avid travelers who love Onsen trips every month or so,

We had wonderful conversations with the staff and relaxed in the Onsen while enjoying Nishiwaga's lush greenery for a truly memorable stay. Yamabito is a fantastic accommodation both in snowy winters and during this vibrant green season. Next time, I hope to visit between sum

We enjoyed the open-air bath attached to the Room, and our child enjoyed the spacious indoor hinoki bath like a pool! The open-air bath in the large public bath was very pleasant! Since the open-air bath was open, there were towels provided, so we could enter with peace of mind

All the staff greeted us with smiles and were pleasant and helpful, so we were able to relax. The meals made the most of high-quality ingredients, with gentle flavors, and the presentation, service, and location were all wonderful—we were truly impressed. The bath in the Room was

All Rooms are suites, and I enjoyed an elegant time soaking in the in-room open-air Onsen bath again and again. If you want the luxury of doing nothing, Hakone Suishoen is the place! Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart a

The Room was spacious, and the garden, bath, and open-air bath were all incredibly relaxing. You also provided yukata, a bathrobe, pajamas, tabi socks, and sandals—and there were towels both for the public bath and for use in the Room. I was truly impressed! The coffee in the Roo

Enjoy the stunning ocean view right in front of you and let all your daily stress melt away. I indulged in my favorite Takezaki crab and fully enjoyed Tara! (laughs) The morning coffee was also delightful. Thank you very much. If possible, it would be great to have more ame

Everyone speaks excellent Japanese and provides polite service—I’m always impressed. As Diamond member benefits, I really appreciate the half bottle of sparkling wine and late check-out, and I hope these perks never change. Great food, great Onsen, and great service at Shinra. I’