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Exclusive benefits for Diamond members include a complimentary upgrade to a room with an Onsen. The room was spacious, beautifully designed with Okinawa's natural motifs, and had a serene atmosphere. The L'Occitane amenities were exceptional and truly impressive. Breakfast featu

The cute interior and luxurious sofas... I had a great time walking around the facility with my friend whom I hadn't seen in a long time. There were two hot springs, both clean and not crowded, providing a pleasant time. It was nice to have a relaxing time even without playing go

Personally, I was delighted to find Sapporo miso ramen in a bowl-sized portion for breakfast, which I don't usually get to eat, along with healthy pork shabu-shabu—both were very satisfying. Until now, I had been using other business hotels, but from now on, I plan to make this m

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu

Above all, everyone at the Accommodation was kind, making it a comfortable place to stay. They even lent us lanterns for an evening walk and showed us fireflies by the riverside next to the Accommodation, making it a wonderful trip. We are truly grateful to everyone there. If we

We stayed here for a family trip to celebrate my son's birthday. The quality of the bathwater was smooth, and the temperature was just right, making it very enjoyable. The baths were well-maintained, and three generations of women in our family enjoyed the panoramic bath together

It was a wonderful stay that made me realize how much this long-established Hotel is loved by the people of Kakegawa. Even my slightly unreasonable requests were promptly addressed, which was very helpful. Thanks to that, I had a very comfortable stay. The buffet was delicious, a

I have stayed here several times and always have a comfortable experience. Thank you. This was my first time staying during this season, and I noticed that after bathing, the ventilation seemed weak or nonexistent. When using the sink afterward, the steam was quite noticeable. Pe

Comfortable Rooms with separate bath and toilet—many Rooms feature a bathroom with a separate bathtub and washing area, perfect for a deep, relaxing soak. A spacious independent vanity is also provided and is well regarded for its ease of use even when staying with multiple guest

Everything was perfect—the atmosphere of the Ryokan, the interior of the Room, dinner, breakfast, and the bath. We were extremely satisfied. Above all, the hospitality and service from the staff were outstanding and truly exceptional. Thank you for making our anniversary so s

Dinner and the kaiseki cuisine at “Hikariya Higashi” were wonderful. “Hikariya” is a restaurant renovated from the kura residence of the prestigious former merchant house “Mitsuya,” and dining in this dignified, historic setting made for a truly enriching time. The macrobiotic-ba

Also, late at night I started feeling unwell from heat exhaustion and rushed to the front desk. Even though it was my first stay, the staff kindly helped with everything from finding a hospital to arranging a taxi, and I was able to receive an IV drip. I can’t thank you enough—th

The staff training, cleanliness, construction, and distance from the station all contribute to a comfortable Hotel. If you compare it to brand new places and start complaining, it will be endless; however, this Hotel is at a level that makes you want to use it repeatedly. Rest as

This was my first time using this accommodation. It was very reasonable, yet the room size, meals, and various amenities were excellent, leaving me completely satisfied. I was surprised that both dinner and breakfast were included at this price. Both dinner and breakfast were

The Hotel allowed me to park it in the space behind the Hotel.\nBefore arriving, I called near the Hotel and they kindly gave me directions and waited for me at the entrance. Since it was a completely unfamiliar town, their attentive support made me feel at ease. It was a long tr

I am truly glad we chose this hotel for what might be my elderly mother's last trip to Tokyo. The staff's pleasant and kind service, as well as their polite language, were exceptional. The room was well-appointed, and the nightwear was incredibly comfortable. Both the main