Toàn quốc × Lưu trú với món gọi mónĐánh giá cao về dịch vụ và phục vụ của Khách sạn·nhà trọ kiểu Nhật

We stayed here with our dog. It was relaxing and comfortable, and the meals were delicious. Next time, we plan to eat a little less for lunch so we can enjoy dinner as well. The seaside walk was also wonderful, with stunning views and a refreshing breeze!

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

The carefully prepared, healthy cuisine, the clean and stylish Room, the luxurious amenities, and the bath where you can soak while listening to the gentle murmur of the river—everything was deeply satisfying and made for a truly wonderful stay. What left the strongest impression was the hospitality of all the staff. There were several international staff members as well, and seeing them serve guests earnestly in Japanese and make an effort to embrace Japanese culture was heartwarming and put me at ease. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

I chose this Hotel again because I wanted to celebrate a birthday and had stayed here before. The phone service was excellent, and thanks to the female staff member who helped us that day, as well as all the other staff, it became a wonderful birthday. Thank you very much. The Room was clean, and the private family bath was amazing! Since it was a weekday, there weren’t many guests, so we were able to enjoy our meal in a very calm atmosphere. My partner loves steak and was thrilled, and everything—from the crab and steak to the other dishes—was delicious! The drinks made by one of the male staff members were also very tasty. With such outstanding hospitality in every way, we had a wonderful day. We will definitely stay again.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

The parking lot is less than a 1-minute walk from the Accommodation, but cars can’t be brought right up to the entrance, so the proprietress kindly came to the car to pick up our luggage. For dinner we chose the Shige-no-ya group dining Plan; the hot pot was served with their homemade broth instead of ponzu or other sauces, and it was very delicious. The soba rice porridge served at breakfast was also excellent. However, we booked a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few floating bits like adhesive and dirty debris inside, which was disappointing. There were several spots that lifted when touched as well, so I think they should be repaired before more tiles start coming off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to, and they spoke to my daughter every time they saw her; everyone was very friendly and it was great.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

Last year’s stay left such a lasting impression that I made a Reservation six months in advance this year for a Multiple Night Stay (two nights). Time passes quietly here. Greenery outside the window, birdsong, and thoughtful, understated hospitality. Not flashy—just being here makes you feel your mind and body unwind. This is the kind of time that makes you think, “I want to come back.” Once again this year, I was moved by the same unchanging comfort.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

I’d been wanting to visit for a long time, and I treated myself to a Multiple Night Stay solo to truly relax. I’m so glad I chose this place! I’ve stayed at many Hotels and Ryokans in Japan and abroad, and this has become one of my top three favorites. Everything used throughout the Hotel is carefully selected and meticulously maintained. The staff were warm and kind in such a natural way—it was genuinely soothing. And the food—absolutely unforgettable! I had all three meals here, and if only I had another stomach, I would have loved to try even more from the menu. There were plenty of fresh local vegetables; everything was truly delicious, beautifully presented with great taste, and above all, you could feel the chef’s love in every dish. It makes perfect sense that so many guests return again and again. It was hot in midsummer, but I rented an e-bike, rode to the beach, and went for a swim. Just as rumored, the water was crystal clear—the beach was stunning—and it left me feeling completely refreshed. I will definitely come back in another season. Thank you so much for such a wonderful stay!

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.