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We stayed in a Room with a private open-air bath. The large public bath had no windows and felt dark, so we didn’t end up using it, but the private open-air bath in the Room was more than enough to enjoy the Onsen. We would like to stay in the same Room again next time.

We made a Reservation at this Hotel because my husband had stayed here before and really loved the Onsen. It was our first time back in Arima Onsen in a while, and since it was also his first time trying the meals—and the restaurant had just been renovated—we decided to book. We were also able to reserve a Room where we could enjoy a Silver Onsen bath. The renovated restaurant was beautiful, and dinner was an Italian buffet, with Japanese dishes available as well, so we enjoyed a great variety. Breakfast was also a buffet in the same restaurant, but with different items from dinner, and we ate plenty of delicious food. Both dinner and breakfast offered paper cups for takeout, which made us happy since the Room only had sencha tea bags. The Onsen was very relaxing, and I could see why my husband likes it so much. The Silver Onsen bath in our Room was a view-bath style that you fill yourself, and it was wonderful to soak at our own pace. The view from the lobby was lovely too—it was a stay where we could unwind and enjoy great meals. Thank you very much.

Compact yet fully equipped. Thoughtful attention to detail made possible by its intimate size. I felt a warmth you won’t find in a large Hotel. I was impressed by how well designed the bath area is—the atmosphere feels completely different at night and in the morning. I will definitely return. Thank you for your hospitality.

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

This was the best Hotel I’ve ever stayed at. The pool, the food, the Room, and the hospitality were all excellent. I’d love to come again.

I have stayed here many times and really love how comfortable it is and how well equipped the Facility is, so I gifted my son a two-night stay while he was looking for a Hotel for work. It was his first time staying at a Business Hotel, and he was happy that he could relax and recover after being completely exhausted. Thank you very much.

We stayed during the summer vacation period. There were many families with children, and the pool was crowded, but we still enjoyed it. As other Reviews mention, the in-house Facilities are undeniably dated, but everything felt clean and it was a pleasant stay. There may not be many power outlets. The air conditioning wasn’t very strong, so the Room felt warm. I didn’t have high expectations for breakfast, but it exceeded them—the open-kitchen omelets were delicious, and I especially liked the chilled yuzu ramen. For those who enjoy a drink in the morning, there was also wine available, so I think you can relax. If you’re looking to have fun nearby with access to a pool included, this is a good option. We would like to stay again.

Everything was wonderful. I checked in feeling completely exhausted that day, but the staff kindly offered to show me where the restaurant was if I didn’t mind, and since they could seat me right away, I ended up having dinner there. As I was dining alone, I asked the staff about portion sizes while ordering, and it turned into a truly delicious and happy meal. The Room was just the right size, so I could relax and recover. The next morning I took it easy as well. I got some cake and bread to take out and went to a friend’s Hotel where they were staying to eat them, and they were so good that I regretted not having breakfast here. I’m sure I’ll stay here again next time!

We chose this Hotel to see events such as Setsubun, and we were very satisfied. However, my husband mentioned that it would be nice if there were aftershave lotion for men as well. We would like to stay here again when we visit Kyoto.

Even though I arrived much later than the check-in time, the staff kindly accommodated me. I also enjoyed the wide variety of baths! Just one thing: many guests were barefoot inside the building, which I understand since it’s an Onsen, but if possible, it would be nice to have Japanese-style indoor footwear available (the disposable slippers in the Room were a bit small and hard to walk in), so those who want to wear them would have that option. Sorry for such a luxury request. I’m grateful to the kind front desk staff and to everyone on the team.

I’ve stayed here many times. The rates are affordable, the Hotel is clean, and I can fully enjoy Spa World for two days, so I’m always grateful! It would be even more appreciated if the parking fee were not limited to a 24-hour period, but instead set as a flat rate (e.g., 1,000 yen) from the check-in day through the end of the check-out day.

For our stay, we choose a Hotel that offers a non-smoking triple Room. Even when listed as “triple,” many Rooms use an extra bed, but at this Hotel: (1) all beds were the same type, and (2) the Room had two air conditioners. There was an air conditioner by the beds, a partition door for the sleeping area, and the lighting included a night-light mode, so we were able to sleep well. When staying overnight, I often notice the lighting at bedtime, and the lighting here was easy to use. Breakfast was a compact buffet that was easy to serve yourself from, with a good variety of options. My family also liked it. We would like to stay again.

In a word, it was absolutely amazing! It seems the open-air bath and sauna were renovated last year, and it was the perfect Onsen for sauna lovers!!! The bed in the Room, with an Airweave mattress, was incredibly comfortable to sleep on!!! Breakfast offered a wide variety of options, everything was delicious, and the staff provided courteous service that made us feel truly relaxed. The front desk staff were also very polite, so overall it was an excellent Hotel!!! The underground waterfall was also very beautiful, and since you can go out into the garden, we were able to see it up close and felt soothed. I visit Okayama once a year, so I’d like to stay at this Hotel again when I’m there. Thank you very much.

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

I stayed during the Obon holiday and had a wonderful time. I’ll make another Reservation!

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.

Both dinner and breakfast were buffet-style, with more variety than we could possibly try, and we were very satisfied. The location right in front of the sea offered amazing views, and we would love to stay again. It was a little disappointing that there was no morning bath on weekdays, but the facilities were spacious and clean, and overall we had a wonderful, fulfilling stay!

Our stay happened to coincide with a typhoon, but it was so comfortable that we actually felt lucky. We were a bit worried about whether the Executive Lounge menu (especially at night) would have options our child could eat, but we had no trouble at all, and it became a wonderful opportunity to create lasting memories. This is a Hotel that guests of any age can enjoy. Next time we visit, we plan to enjoy a walk around the area. Thank you as always!

I live within an hour of the Hotel, but I find it a hassle to travel out of town, so I have been familiar with your Hotel since its days as Miyako Hotel. Every year I stay at your Hotel and spend quiet time without going out, reading magazines and relaxing. The housekeeping and bed-making are excellent, and it is very comfortable. I will visit again.