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The Hokuriku Shinkansen was delayed by over 30 minutes, which threw off our schedule quite a bit. I ended up arriving much later than the check-in time, and you even contacted me—I’m sorry for causing you concern. After that, you were very kind and helpful, which was a relief. Your careful explanations made me feel at ease. The grilled overnight-dried nodoguro served at breakfast was absolutely delicious. When I checked a dried-fish shop to buy some as a souvenir, I found it’s a premium fish costing just over 3,000 yen per fish! It felt like such a lucky breakfast. Thank you very much.

This is my third stay this year, and it’s my regular Accommodation in Nara. As always, it was a comfortable space and I had a very fulfilling time. This time, I was also able to visit the art exhibition being held in the Hotel’s social lounge, which made me very satisfied. I’ll visit again at some point later this year. Thank you as always.

The Facility is new, and I was able to stay very comfortably. I had dinner at the Hotel’s buffet-style restaurant, and it was delicious with a wide variety of options. They also offer an all-you-can-drink Plan, which I used as well. It’s a reasonably priced and highly recommended Plan. Although it’s a bit far from the station, tram stop, and downtown area, there are great okonomiyaki restaurants nearby. In fact, it was nice to be able to explore places that locals frequent.

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

The staff were kind and attentive. The Room was spacious and comfortable. I wished the bath could have been available one hour earlier in the morning, but I was able to use it at night at a relaxed pace, and I slept very well. Thank you.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

This was my second stay. The lounge was not crowded as it often is, so I was able to relax. Personally, even if there is a large public bath, I rarely feel like going down from the top floor to use it, but I think this Hotel offers more than enough excellent Facilities.

This is a clean, beautiful, and comfortable Room. The spacious bed is very comfortable, and on clear days you can even see Mt. Fuji. As train and car sounds can be heard nearby, guests who enjoy such ambience may appreciate it. We also thoroughly enjoyed the delicious breakfast, including handmade rice balls, a Japanese-style omelet, Eggs Benedict, Greek yogurt, and more.

We could see Tokyo Skytree from our Room, and it was wonderful. We also enjoyed a delicious breakfast. The staff greeted us with warm smiles, which made our stay very comfortable and pleasant, and it became a great memory. It was a Hotel where we would definitely like to stay again.

I stayed here on short notice for a trip to Tottori. I couldn’t find the location of the affiliated parking lot, so I called the front desk, and they kindly helped me—I really appreciated it. The Room was spacious enough, there were free drinks on the first floor, and there was also a large public bath—everything was excellent. It’s close to the station as well, which was truly convenient. Thank you very much! I’d love to stay again.

The spacious grounds are surrounded by greenery, with numerous facilities that exceeded my expectations in size. The service was attentive, the food was delicious, and I felt the cost performance was excellent. This time I stayed alone, but next time I would like to visit with my family.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen. When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind. The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time. Every dish was delicious, and there was more than we could finish—we were very satisfied. Above all, every staff member was extremely kind, and we had a very comfortable stay. It’s also convenient because there is Shuttle Service from the station. We would definitely like to visit again.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

Stayed during a cold wave. With snow falling outside, we enjoyed a relaxing staycation in the lounge. Right after check-in, we headed to the lounge and spent time chatting over coffee and cookies. During cocktail time from 5 PM, we enjoyed various drinks and were very satisfied. The snacks were substantial enough that many might find them sufficient as dinner. In the morning, we used the breakfast buffet on the first floor as part of our breakfast-included plan. The selection of Japanese dishes was excellent, including freshly made omelets prepared right in front of us—very filling! Afterward, we visited the lounge again to find another breakfast buffet there! Despite being full, we couldn’t resist trying some unique menu items exclusive to this area. We fully utilized our time at the Hotel and had an incredibly satisfying staycation experience. If there’s one thing I’d suggest for improvement, it would be adding cakes or similar treats during tea time—it would make things perfect! Even now though, it’s already a great place to relax. The Room was comfortable as well; I’d love to stay here again!

I love traveling and stay at various Hotels across different prefectures, and this was the best Hotel I’ve ever stayed at!! After check-in, snacks and drinks were all-you-can-eat and drink, manga was unlimited, and although I didn’t use it myself, there were plenty of spaces for kids to play—so you never get bored during your stay! The breakfast buffet had everything from Nagano specialties to Japanese, Western, and Chinese dishes—there wasn’t enough time or stomach space to try it all (lol). From check-in to check-out, it was truly an amazing experience!! When I visit Nagano again, I will definitely make another Reservation!!!

Our stay happened to coincide with a typhoon, but it was so comfortable that we actually felt lucky. We were a bit worried about whether the Executive Lounge menu (especially at night) would have options our child could eat, but we had no trouble at all, and it became a wonderful opportunity to create lasting memories. This is a Hotel that guests of any age can enjoy. Next time we visit, we plan to enjoy a walk around the area. Thank you as always!

We visited to celebrate my daughter’s 20th birthday. I wanted to surprise her, so I emailed in advance, and they suggested a wonderful Plan—thanks to that, we had an absolutely satisfying trip! We booked the girls’ get-together Plan, so we really appreciated the Shuttle Service. Even better, the driver showed us around Iwata City on the way, which made for such a fun start. The service was outstanding and truly made us happy. When we arrived at our Room, Surprise #1 was waiting—a message on the TV. My daughter was thrilled! Dinner was French cuisine that let the vegetables shine; everything was delicious and deeply impressive. Then came Surprise #2: a dessert plate! It caught my daughter completely off guard and delighted her even more. When we returned to our Room, there was a knock at the door—and a birthday cake (an additional charge, but it felt like great value compared with other places). My daughter expected there might be cake, but she was amazed by how many surprises there were!! Above all, the lush greenery made strolling through the garden a joy. The evening atmosphere with softly lit flames was beautiful—just being there felt calming. Both large public baths were excellent; perhaps thanks to the moor hot spring water, my skin felt wonderfully smooth. We had such a relaxing time. Breakfast was also fantastic—the plate really highlighted fresh vegetables. I was especially moved by the gentle soup and its natural vegetable sweetness. Most of all, the perfectly balanced hospitality and the Hotel’s atmosphere were exceptional! I first learned about GREENITY IWATA after hearing that my favorite artist stayed here last year—and it truly is a wonderful Hotel I’d love to visit again for anniversaries or whenever I want to slow down and reset. Even though we stayed from check-in all the way through check-out, it still didn’t feel like enough time—that’s how amazing our stay was. We would love to come back!

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.

Overall, everything was great—the location, the Room amenities, the public bath, and the staff service. We also enjoyed Toyama’s delicious water from the water dispensers on each floor. If I had to mention one thing, around 08:00 the breakfast dining area was very crowded, and since our table was near the entrance, there was a lot of foot traffic and it was hard to eat at a relaxed pace. I expect this could be avoided by going earlier.

Although it was a short stay, it was wonderfully comfortable and enjoyable. The Hotel is stylish throughout, impeccably clean, and offers a spacious, relaxing atmosphere. I also appreciated how the staff were courteous and attentive, always with warm smiles. The bath area was very spacious, and I could unwind in the open-air bath while taking in the forest right in front of me. Breakfast featured plenty of local ingredients and regional specialties; everything was excellent and very satisfying. I especially enjoyed being able to try Toji soba. It was a fantastic Hotel that made me want to return. Highly recommended.