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The staff—especially the restaurant team—were truly attentive and wonderful. The pool is on the smaller side, but given it’s in the city, that’s understandable. The Room had a rain shower just like at home, which made me very happy. The facilities were lovely, and you provide hig

We had a wonderful time—thank you. If I had to suggest improvements, it would be great to have a water dispenser. The microwave seemed to be broken, and the stove heat was a bit weak. Other than that, both the kids and adults were very satisfied. The pool was just the right siz

The kids were thrilled with the view from the 11th floor and the pool. I personally loved the well-maintained garden that felt like an entire mountain, as well as the warm yet unobtrusive hospitality. It always impresses me. The food exceeded buffet standards, and even their pare

In the evening, there was a kids' area where children could play after dinner, which was great for letting off some energy. We also had fun playing games and table tennis together. Although we couldn’t enter Aqua Beat, we enjoyed the heated pool, which seemed to satisfy our

Available from 1:00 PM to 9:00 PM, we had a fulfilling day with tennis, table tennis, an indoor pool, and Onsen. The Room was very clean, and the rented kitchen utensils were spotless and pleasant to use. There was nothing to complain about—if it were closer to home, we wou

The meals were delicious. We had a Multiple Night Stay, and we really appreciated that you prepared a freshly made lunch for us as soon as we returned from going out. Our child especially loved the complimentary marshmallows and the pool, and our whole family was very satisfied.

Borrowing swimsuits made it easy to enjoy, and since it's adjacent to the lounge, staff kindly brought drinks to us by the poolside upon request—such thoughtful service! The highlight of our stay was undoubtedly dinner. Every dish showcased local ingredients with seasonal touc

Having stayed here before and loved this wonderful Accommodation, I had long hoped to return—and this was my second stay at last. Just as before, the food, the staff, and the Accommodation’s service were all excellent. It was also a delightful surprise that our Room had been upgr

The heated garden pool, which was under construction last time, has also been renovated and is now a wonderful pool. Since it was renovated last year, everything in the Hotel is spotless. As I felt during my previous stay as well, all staff members were very pleasant, making th

Soaking in the open-air bath (Onsen) while gazing at the moon was an indescribably blissful moment. Thanks to there being no TV on purpose, we could enjoy a digital detox and fully immerse ourselves in the rich natural surroundings. Our daughter loved the pool too, so I highly re

The Onsen pool was wonderful, and I went in many times. I hadn’t brought a swimsuit, but they kindly rented me a cute one! The hot stone sauna was also truly relaxing and warmed me through to the core. My husband loved it and went in again and again. The meals were excellent—bo

The Diamond benefits were also provided as promised, making our stay even more comfortable. The Room was very spacious with a sink and counter, which were convenient. There were enough trash bins in appropriate locations, allowing us to stay stress-free inside the Room. The pool

In particular, I made full use of the thalasso pool and felt refreshed both physically and mentally. During my visits, Instructor O kindly taught me some tips, and in Pool No. 14 I experienced relaxing completely and floating effortlessly. Thanks to the buoyancy of deep ocean wat

The grandchildren had a blast in the pool, while the parents enjoyed swimming with the kids, relaxing in the Onsen, sauna, and cold bath. The living room's floor-to-ceiling glass windows allowed us to enjoy the view outside while relaxing—absolutely perfect. The meals were i

I also invited my parents, and we all stayed together. The accommodation was new and incredibly clean. The living area was separate from the sleeping area, which allowed us to spend peaceful nights without disturbing our daughter. Although it was too cold to use the pool, we

We stayed to celebrate our wedding and wanted a different kind of experience, especially the infinity pool. We were happy to receive congratulatory words at the front desk. The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoyi

There are plenty of activities: sports and games in the gym; paid options at the beach such as an inflatable water park and marine sports; a manga corner near the baths; plus an indoor pool and Onsen. There’s also an open-air bath with ocean views—making our three days truly unfo

The outdoor area leading to the pool is also wide, and the view is great—this place must be amazing once it gets warmer! While I was sitting and having a beer, I heard a cat meowing from somewhere… There was an adorable black cat. On our stay, only the time right after check-in

We have two children (ages 5 and 1), and the staff were kind to them. The hospitality was wonderful, and we had a truly enjoyable time. Above all, being able to use the pool during the day made our kids so happy. The night pool has a more adult atmosphere, but our children also e