Toàn quốc × Lưu trú Mang Đậm Tinh Thần ThiềnĐánh giá cao về dịch vụ và phục vụ của Khách sạn·nhà trọ kiểu Nhật

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

This Hotel was the very purpose of our trip to Kagawa Prefecture. We didn’t do any sightseeing at all, but from the bottom of my heart I’m so glad we came. Throughout the entire Facility, we could feel the owners’ attention to detail and refined sense of beauty in every corner, and at the same time we were truly grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—things that are completely different were seamlessly combined through their sensibility. The interior design, the cuisine, and even its presentation were all wonderful and deeply inspiring. The old sofa in our Room had real character, was very comfortable to sit on, and matched perfectly with the modern furniture. Over time, the linen has developed such a beautiful color! I could really understand why the owner is so particular about that sofa. Also, since I’ve been considering buying the chair at the writing desk myself, I was happy to be able to try how it feels to sit in it. Everything they have selected was fascinating and exciting. Above all, their personalities are wonderful—we definitely want to come back again. (A stylish husband and an adorable wife!!) We’d love to stay in other Rooms as well, and see the garden in a different season too. For us, this was a truly meaningful encounter that brought new insights. With heartfelt thanks—thank you for such a delightful time. We’ll visit again. Please take care!

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

We traveled with my elderly mother-in-law, and as on our previous stay, everything—such as preparing chairs—was arranged with extra care, allowing us to spend a very comfortable time. The meals were consistently excellent as well. Since we stay around the same time every year, we would appreciate it if you could consider adding a bit more variety to items such as the hassun. To all the staff, thank you very much for your help and thoughtful attention.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

This was an Accommodation I definitely want to return to after my stay. The Room was spotless, and the thoughtful care of the staff could be felt in every detail, allowing me to relax and unwind from my busy daily life. Above all, both dinner and breakfast exceeded my expectations. This is what it truly means to enjoy food—every dish was outstanding, from dessert to the after-meal tea. The drinks were also excellent, and while Ehime often brings Matsuyama to mind, after staying here, for me Ehime now means Uchiko. I will definitely visit again. Thank you for such a wonderful time.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

We visited for a family trip to celebrate our daughter’s marriage. As it was formerly an art museum, we were overwhelmed by the meticulously designed building by Tadao Ando and the many artworks displayed throughout the property. The Room was extremely comfortable, and the pool we had been looking forward to was wonderful—we were able to fully enjoy this extraordinary space. We expected Western cuisine, but instead were delighted by beautifully refined Japanese dishes. The drink pairings matched to each course were perfect, and every dish moved us. The congratulatory wedding cake we had ordered was also truly delicious and became a wonderful keepsake. We sincerely appreciate the warm hospitality of all the staff. This is a superb Hotel where architecture, art, and food are all in harmony, and we would love to stay again.

The parking area and the Accommodation are less than a 1-minute walk apart, but since we couldn’t bring the car right up to the entrance, the proprietress kindly came to our car to pick up our luggage. For dinner, we chose the Shige-no-Ie group dining Plan. The hot pot was served with their homemade broth instead of ponzu or other sauces, and it was incredibly delicious. The soba rice porridge served at breakfast was also very tasty. However, although we booked a room with an open-air bath, it seemed old: one tile had come off, and there were stickers inside and quite a bit of dirty debris floating around, which was disappointing. There were several spots that felt loose when touched as well, so I think they should be repaired before more tiles come off. My husband loved it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to, and they spoke to my daughter every time they saw her—they were very friendly and welcoming.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

Getting to Enoura Observatory on a previous trip was difficult due to limited access, so I was a bit worried since it’s nearby. However, the careful pick-up and drop-off at the station put me at ease. I wanted to see the ocean, so next time I’ll request a Room with a better sea view. I thoroughly enjoyed the chef’s outstanding skill, the variety of tableware, and the beautiful presentation (and of course everything tasted wonderful) — it was a feast for both the eyes and the palate. They also served rare local fish with superb knife work, and I was able to savor fish I had never seen before. The flavor truly comes through because of that precise technique. As I don’t eat much, I asked for smaller portions; it must have been difficult to prepare, but they accommodated me thoughtfully and I was able to enjoy the meal. I look forward to visiting again for the cuisine next time as well.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

I stayed here while traveling with a couple of friends. Everything was excellent, and compared with other Accommodations in the same price range, I felt it offered outstanding value for money. I would definitely like to stay again. Hospitality I made a slightly unusual request, but all the staff responded very politely and thoughtfully. I also really appreciated the small touches, such as being able to borrow pool towels free of charge afterward and having towels available in the bath area as well. There was a wide selection of welcome drinks, and I enjoyed every one. Facilities Not only is the building truly one of a kind, but everything—from the audio room and pool to the futons in the Room—was wonderful. The audio room in particular was an amazing experience. Next time, I’d like to bring my own records. Although it is a historic building, it is carefully maintained throughout and felt very clean. Meals Both dinner and breakfast were delicious. Breakfast especially was fun, with side dishes you don’t often see at a typical buffet-style breakfast. Bath It’s not an Onsen, but I found the bath area clean and open, and it was very relaxing. The walk there is enjoyable too.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.