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Although it was a self-service stay in a traditional hot-spring therapy style, the host/manager provided very courteous service and clear explanations, so I felt at ease throughout my stay. In the Room, there was what seemed to be a protective mat for placing luggage (likely to prevent dirt from suitcase wheels), and an extension cord was thoughtfully placed by the bedside—small touches that really impressed me. The yukata selection included many sizes, so each of us could choose one that fit perfectly. I booked a no-meals Plan, but I had no dinner plans, and I was told nearby restaurants could deliver to the Room. Since it was hot outside and I didn’t feel like going out to eat, I really appreciated that (haha). The bath was nicely hot and felt great. I think it helped boost my immunity. Because of the timing, I didn’t run into other guests, so I could bathe comfortably without worrying about anything. Despite the reasonable rate, I truly felt their wholehearted hospitality and was very satisfied. I’d love to stay again next time.

I stayed for one night. As others have mentioned in their Reviews, there are a few inconveniences: the entrance is hard to find, there is no elevator inside the building so carrying suitcases can be tough, and depending on the Room the view may feel a bit plain. Also, since there is no front desk staff on-site at all times, some guests may be slightly confused about how to check in. Even so, it was a great Hotel that I would happily stay at again. The building has been newly renovated and is clean with no unpleasant odors. I also appreciated that the refrigerator had a freezer compartment. Compared with other Hotels in the same price range, the Room felt spacious. The bathroom was also quite large. The Onsen is small, but the water quality is excellent and everything—including the changing room—is kept very clean. The amenities are high quality as well. Above all, we had a small issue in our Room during this stay, and their response was outstanding. They came right away, identified the cause, and took proper measures to address it. I was truly impressed by how considerate and supportive they were—so much so that it made me want to write a Review for the first time. There are minor inconveniences (all of which were explained in advance), but the cleanliness, hospitality, and excellent handling of issues more than made up for them. This has become a Hotel I definitely want to stay at again next time.

Thank you very much for your exceptionally kind and attentive support.

Both the cuisine and the service are excellent. The Room has a traditional Japanese farmhouse style, and we were able to relax.

This was a girls’ trip with a group who loves drinks, and we were so happy with how great the all-inclusive plan was! We ate our fill at dinner, and the late-night ochazuke was delicious and really hit the spot… All of the staff were incredibly kind and welcoming, and we had a wonderful time from start to finish. We’d love to stay again when we visit Kinugawa. Thank you so much!

We stayed as a couple. The bath had excellent water quality, and we were able to enjoy a very relaxing soak. We have stayed at various Accommodations in the past, but the cuisine at Juraku was truly delicious. Not only dinner but also breakfast was wonderful—everything was so good that I can’t even list what stood out most. As for alcohol, there was an all-you-can-drink service between 6:00 pm and 9:00 pm (including during dinner), which was perfect for us as we love drinks! The staff were kind, and their polite service made us feel comfortable. Another highlight worth mentioning is the guest room key. It is an automatic locking/unlocking system, and the solid security made us feel safe throughout our stay. This was our first time staying in Obama Onsen, and it was an Accommodation we were very satisfied with. We would love to stay again. Also, the sunset during dinner was beautiful! Thank you very much.

The accommodation was not brand new, but it had thoughtful touches to ensure guests enjoyed their stay. The meals included generous portions for children, which made them very happy. The adult dishes were tailored for older guests, and my parents were satisfied and pleased. On the second floor, there was a ball pool where my son played excitedly; it's a facility that even small children can enjoy. It was an accommodation that makes you want to visit again.

We stayed for one night and two days. The room was compact but very clean, with well-equipped amenities. The bedding was crisp, and the yukata provided in the room was made of sturdy fabric, allowing us to wear it outside comfortably. Each person received two sets of bath towels, along with a bathrobe and pajamas, so we had everything we needed. Since our room included a private open-air onsen, we could enjoy a relaxing soak anytime we wanted. As this accommodation is exclusively for no meals included stays, we were initially concerned about meals; however, its convenient location allowed us to dine out without reservations both in the morning and evening. Even during Obon season, staying here cost only 30,000 yen per person per night—affordable and made for an enjoyable trip!

It was a very clean and beautiful Room.

Located a little away from Isawa Onsen, this Accommodation is happy to provide Shuttle Service from the station. The outdoor bath is slightly lukewarm, so you can soak for a long time in the large Onsen. The Facility feels somewhat old, but it has a unique atmosphere. Meals are fun—you grill them yourself over an irori hearth. It offers a nostalgic dining experience that feels different from BBQ.

The renovated traditional building offers a modern Japanese-style Ryokan with friendly and helpful staff. The Onsen is available as a private bath, and you can use it anytime if it's vacant. There are three baths, each supposedly at different temperatures, but they all seemed to be the same temperature and quite hot. The much-talked-about breakfast was also delicious.

This was our first stay, and the check-in service was excellent—I knew right away we had chosen the right place. Dinner offered a wide variety of delicious dishes, and we were completely full; my spouse and I were more than satisfied. Thank you very much for all your help from check-out until we left. When we visit Yufuin again, we will make a Reservation at Nakaya. Thank you in advance.

I revisited this accommodation early because I had such a great experience last month. Although the Awazu Kaiseki did not include tempura, the delicious appetizers and eight kinds of fresh sashimi made the sake taste even better. By the time I finished the pork shabu-shabu and chawanmushi, I was already full, but the seasoned rice was so delicious that I ended up overeating. For breakfast, they served "Hyakumangoku" brand rice, which is often found in ryokan in Ishikawa Prefecture. However, their cooking method was exceptional, making it more delicious than any other ryokan I've stayed at before. While abalone, nodoguro fish, and Noto beef are available as additional orders, even without them, their delicately flavored dishes were more than satisfying. The bathwater quality was gentle on my sensitive skin and allowed me to soak for long periods without feeling overheated. The therapeutic waterfall shower relieved pain in my shoulders, neck, and back when applied to those areas—I even thought about saving money to come here for a week-long hot spring retreat someday! The room had been recently renovated; it was impeccably clean with a large LCD TV for added comfort. However, since we arrived early perhaps due to timing issues—the air conditioning wasn't turned on upon arrival during wintertime—it felt cold initially; preheating would have been appreciated during colder months like these! Lastly but importantly: homemade pudding by Okami (the hostess) tasted amazing too—overall providing excellent value exceeding expectations from this accommodation!

Located in an Onsen area, but it is not an Onsen. However, there is a large public bath, and it is clean. The rooms are also clean and give a comforting feeling like returning to your family home. It was very relaxing. A very nice accommodation. Yukata, toothbrushes, and towels are provided. However, razors are not available, so please bring one if you need to shave.

I visited during a solo motorcycle trip. Since it was near a ski resort, it seemed off-season, so there were few guests, and I was able to relax and fully enjoy the Onsen. Although I chose a no-meal Plan, I received complimentary coffee and freshly baked croissants in the morning. The croissants were freshly baked and delicious. I would love to visit again if I have the chance.

We stayed in the Pine Building to spend some relaxing time as a family. The manager was very friendly and kindly explained everything, so we were able to enjoy a comfortable stay. We had planned a barbecue in the very spacious garden, but unfortunately it rained. We were told that rain-cover Facilities will be added soon, and this time they provided us with a parasol, which allowed us to enjoy it. The open-air bath exclusively for the Pine Building was spacious enough, and since it is fed directly from the hot spring source and runs slightly hot, we were able to adjust the temperature using the provided yumomi paddle and even try yumomi ourselves. We also enjoyed an evening stroll of about 10 minutes on foot to Yubatake and experienced Kusatsu at night. The surroundings were very quiet at night, allowing us to relax. As this is a relatively new Accommodation, everything felt very pleasant. We would love to stay again.

I stayed in a four-person Room with my mother, who uses a wheelchair. All the staff were very kind and attentive, and we felt truly comfortable throughout our stay. The Room had four beds plus an extra bed, as well as a sofa and table, yet it was still spacious enough for a wheelchair to move around easily. If I had one request, it would be for the step into the toilet to be a little lower. There were six private baths. Reservations are not available, but we were able to use them anytime without having to wait. The barrier-free bath allowed my mother to enter the changing area in her wheelchair, and the toilet was also barrier-free, which was very helpful. Above all, seeing how moved she was to enjoy an Onsen again after so long made me truly glad we chose this Accommodation. We also enjoyed a filling Japanese breakfast. It was absolutely delicious. If we have the chance to visit again, this is definitely an Accommodation I would love to stay at. Thank you very much!

This is a very comfortable Accommodation among the Onsen Accommodations in Beppu. The price is reasonable, and since it is located in Kannawa Onsen, both the Hells Tour and the Steam Observation Deck are nearby. The Onsen was wonderful, with both private family baths and a large public bath. You can fully enjoy Beppu’s hot springs. The food is also delicious—especially the jigoku-mushi, which was excellent. The portions were just right for me as well. Also, because there was a controlled burn on Mt. Ogi on the day I stayed, they kindly adjusted my dinner time specially for me. The burn itself was a little different from what I expected due to rain the previous day, but it became a great memory. Thank you very much. I truly recommend this Accommodation.

The Onsen was great, and the meals were excellent as well. However, the Room walls seemed thin, and we could constantly hear an elderly couple in the next room from evening until after midnight and again from early morning.

Perhaps because it was before the Obon holidays, it wasn’t crowded, and we were able to enjoy the Onsen almost as if it were private, which made for a very relaxing stay. Although the water was clear and colorless, black mineral deposits formed in it, and it warmed us up wonderfully. The Room was well cleaned, the meals were delicious, and we were very satisfied overall. It was a bit disappointing that there is a step between the lobby and the elevator to the guest rooms. This is an Accommodation I would like to stay at again when visiting Fukushima.