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**Highlights:** - Equipped with adjustable air conditioning covers and spacious beds. - Efficient check-out system using keychains to minimize front desk congestion. - Prompt and courteous response from staff when noise issues were reported, ensuring a peaceful stay afterwa

The service was excellent, the food was delicious, and the view from the room was spectacular. During dinner, they even prepared a whole cake to the melody of "Happy Birthday to You," making it a wonderful birthday for my son! We will definitely use this property again when we vi

I think this is a very good Hotel with excellent value for money. If I had to mention one drawback, it would be that it can get so crowded with guests that it’s sometimes hard to move around—proof of how popular this Accommodation is. Thank you for your hospitality during my stay

I stayed with my child, and it was very helpful that children’s amenities were provided. The Room was clean, and we felt comfortable throughout our stay. I thought it would have been nice if the breakfast restaurant had high chairs for children.

Thank you for all the assistance, from luggage storage to bicycle rentals. The breakfast was very delicious. The scent of the Hotel was also pleasant. I will use your services again if I have the opportunity to visit Karuizawa.

This is my second visit. It's a calm and reassuring place to stay. The meals are very delicious, and my granddaughter was satisfied with the soup and hamburger. All the staff are very kind, and my granddaughter wrote a thank-you letter in the Room, saying she wants to come back a

It was the best Onsen accommodation! The room and bath were very clean, and the design was beautiful. Wherever you walk inside the accommodation, you can see a Japanese garden, which is very soothing. The arrangement of private baths and thoughtful service were excellent, all

I stayed for two nights. The staff at the front desk and the cleaning staff provided excellent service. The Room was comfortable with plenty of outlets and hangers. There were many overseas groups visiting, but there were no issues in the bath, and I was very satisfied watching o

The hot springs, Ichinoyu and Ninoyu, have different characteristics, but both were relaxing and satisfying. Both dinner and breakfast were buffets with a wide variety, and having stayed at various hot spring inns before, this was top-class, with the fresh seafood being the bes

The Panorama Terrace reached by gondola offered breathtaking views—it was amazing. There were many activities—like visiting the amusement park or hiking—that I couldn’t enjoy this time due to timing and season, so next time I’d love to come back for a Multiple Night Stay or stay

I stayed with my elementary school daughter in late August. The price was affordable, so overall, I was satisfied. The pool access, all-you-can-drink alcohol at the lounge, and even during dinner were included in the price. Usually, all-you-can-drink is charged separately, so h

This was my second stay, looking forward to the all-you-can-eat crab dinner buffet. Every dish was delicious with a wide variety, and I was very satisfied! Next time, I plan to enjoy the large public bath as well.

There was also a toaster, so it’s great for anyone who wants to warm things up or toast them properly. Drinks were also plentiful: specialty coffee, tea, juice, milk—lots of options. Some staff members were from overseas as well, but everyone had a gentle demeanor and made my sta

And then, the Hotel. The lobby, the room, the bath, the garden—everything was beautiful and incredibly pleasant. Although there is no open-air bath, I thought it was more valuable to be able to bathe all night. Every staff member was smiling, pleasant, and wonderful.

Tall vehicles could not enter the parking lot, so we looked for nearby parking. The Hotel was clean, quiet, and the shampoo had a very nice fragrance, and we were very satisfied with everything. The buffet breakfast had a wide variety and was very delicious. We would like t

The scenery and water quality are exceptional, making it one of the most relaxing Onsens you'll ever experience. Breakfast is a delicious buffet that lives up to its reputation. Staying at the wonderful Nagisatei was a perfect way to conclude an unforgettable Hakodate trip. Hig