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Freshly ground coffee! It truly soothed my tired body. You can see Mt. Aso right in front of you. Dinner was relaxed in a spacious setting. The food service felt a little slow, but it actually gave us time to enjoy our wine at an easy pace. The pasta in particular was delicious—

I would be happy if they were open in the morning as well. However, overall, it was a very, very satisfying hotel. Both my mother and daughter seemed to like it, and they said that if we come to Oita again, this is the place to stay. I definitely want to come again. Than

Thank you for your hospitality. I got a little lost, but I was delighted to find a beautiful large building in a quiet residential area, realizing it was the Hotel I was looking for. Everything from the front desk to the lobby and the Room was clean, and I felt very comfortable.

The spaciousness and facilities were truly satisfying. I couldn't believe there was even an open-air bath inside a building! All the hair dryers were ReFa, and there were over 10 makeup booths, making it incredibly comfortable. If I visit Sapporo again, I would definitely wan

The meals were perfect! Everything was delicious!! I thought it would be nice to have small items (like handkerchiefs) with the hotel name in the souvenir shop as a memento. The staff's service was truly excellent. It has become one of the hotels I definitely want to stay at agai

In the afternoon, there was heavy rain, and I took a taxi from Yurakucho—being close by was very helpful. The breakfast bread selection was wide and delicious. There was an earthquake in the middle of the night, and the next day I spoke with a foreign guest in the elevator about

The shampoo, conditioner, and body soap provided in the room had a nice fragrance and were pleasant to use. I felt very fortunate to enjoy soft drinks and wine during happy hour. (This was one of the reasons I chose this hotel.) The wine was delicious. It was also nice that there

All the staff were friendly and attentive, with just the right amount of distance, which made the stay very comfortable. The recommended cassis juice was also delicious! The jazz background music throughout the property and the modern yukata patterns were wonderful as well.

Our staff member in charge was from overseas, but spoke Japanese very well, and their sincere effort came through, making our stay very comfortable. Thank you very much. The large public bath and the open-air bath in the Room were both great. The meals were plentiful and delici

They kindly provided Shuttle Service to the onsen town many times, so my mother, who has difficulty walking, was able to fully enjoy strolling around. The property was very clean, the meals were luxurious and delicious, and the staff’s service was attentive—we had an amazing time

Since my grandchild is crawling, I requested a sheet for the floor, and thanks to your kind assistance we were able to spend our time in the Room comfortably and cleanly. Thank you. The bed was a bit too high (perhaps designed for overseas guests?), so getting on and off felt dif

The meals were perfect: kaiseki plus a buffet, nothing to complain about. I was really looking forward to the breakfast rice balls, and they were just as good as I hoped—delicious. I definitely want to come back again. It’s a bit far from my home, but I still want to visit again.

I booked this Accommodation to attend a nearby concert. It was directly connected to the airport and close to the venue, with convenience stores and restaurants in the airport as well, so it was very convenient. The staff were also very helpful. The Room was clean, and I really a

An incredibly convenient location right by the station (almost too close), yet it’s a very quiet and comfortable Hotel. The interior is beautiful and spotlessly clean! The amenities are well stocked, and the staff are excellent—there was nothing to complain about. The bathroom is

We were also shown a historic Room with magnificent beams and were sent off by the 9th-generation proprietress and her handsome 10th-generation son. The flowers arranged throughout were beautiful as well. Every detail was thoughtfully attended to, allowing us to spend a very plea

The front desk staff were also very helpful, and even over the phone they were polite and kind, so I left feeling great. If I had to mention one thing, the Room lighting wasn’t bright enough for doing makeup. I would like to stay here again when I come to Nagoya Station. Thank yo

Even though three of us stayed, it didn't feel cramped. Since it's a new Hotel, the water facilities are clean, and the welcome drink juice was delicious. You can see the Shinkansen arriving and departing from the window. I would like to stay here again the next time I visi

The meals were beautifully presented, delicious, and enjoyable. The breakfast buffet had a great variety and satisfying menu. We planned to have lunch at the adjacent café before leaving but couldn’t get in due to its popularity—something to look forward to next time. There are

The staff member's wonderful smile truly warmed my heart—thank you so much! It was such a unique experience; even receiving applause from other guests made me genuinely happy to tears. I have visited other Kamenoi Hotels before, but this Hotel deserves particularly high praise