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For a brief moment, it feels like an extraordinary blissful experience for which I'm truly grateful. Not only were the front desk staff excellent as always but also the restaurant staff and those who keep my room impeccably clean—I deeply appreciate all your efforts. I'm conside

The twin room on the top floor was very spacious and excellent. The buffet for both dinner and breakfast was delicious, with each dish being highly satisfying. The Kobe High Curry lived up to its reputation and was absolutely exquisite. However, it was disappointing that the ba

I chose a hotel with a shuttle bus to Disney, and it was a great decision! The convenience was excellent, with lounge snacks and drink service, direct access to the station, and a convenience store nearby. The breakfast buffet was also good, with freshly squeezed orange juice

A clean Facility, a convenient location for getting anywhere, a relaxing lobby lounge, a varied breakfast buffet, and the hospitality of the staff in every area—all were perfectly balanced and comfortable, making our Multiple Night Stay (2 nights) very pleasant. And Shoko Kanazaw

In addition to set meals, you could pick your favorite dishes yourself. Each plate of food, such as bacon and salad, was individually wrapped—likely as part of infection prevention measures—which added a great sense of cleanliness. Every dish was delicious, and even the rice was

This time, I was particularly impressed by their music selection—hearing my favorite "Cry Me a River" by Julie London truly showcased their excellent taste. This year as well, I am grateful to all the Hotel staff for welcoming me with warm and genuine smiles that helped me tack

The Room was more spacious and cleaner than I expected. The bathroom area was bright and very well maintained, making it comfortable to stay. The only disappointment about the Room was that I couldn’t adjust the air conditioning/heating myself. All the front desk staff were pleas

Breakfast is served buffet-style, featuring not only a variety of bread and cereals but also an impressive Japanese corner where you can enjoy seafood rice bowls—a delightful surprise! I ended up eating too much because it was so delicious. The staff were courteous and attentiv

I stayed for one night on a business trip. From the exterior, it felt like being in a foreign country. The guest room had an elegant, classic British atmosphere, and the pleasant scent of potpourri made it truly relaxing both physically and mentally. In addition, there were Facil

The Room is equipped with Uji tea, and you can use Refa's hairdryer and Mirable's shower head, making the stay at the Hotel pleasant. Including the stable service of the staff, I can always use it comfortably, and I really love this Hotel. I look forward to staying again when I v

The room is clean and functional, and you can see the Tohoku Shinkansen tracks from the window. The front desk is on the 27th floor of Sapia Tower, and guest rooms are accessed via a dedicated elevator, providing excellent security. The staff are friendly and courteous, which lea

From the window, I could enjoy a beautiful view of Mount Fuji towards Shibuya, creating a relaxing space with stunning scenery. During the hors d'oeuvres time, I was pleasantly surprised to have delicious tonkotsu ramen prepared by the French restaurant Héritage, making it a stay

At the time of reservation, I had a request for a high floor with a good view within the plan, and the room was on such a high floor with a great view that my companion was very pleased. It might have been a coincidence, but I was impressed by the kind consideration to meet my

)—like soaking in a beauty serum. Of course, my wife loved it too and was very satisfied. It’s right in front of the station, so it’s very convenient. For dinner we had Yokote yakisoba, and felt refreshed both body and mind. Honestly, it’s such a wonderful Onsen Accommodation tha

I’m truly glad we chose the high-floor Plan for our Room this time. We were genuinely impressed by the service and thoughtful touches—an anniversary message and gift for my wife, a carefully selected in-room coffee set, and the large public bath on the top floor—as well as how

The response from the front desk staff was very pleasant, embodying the essence of "The Hotelman" (in a good way). I forgot my charger, but when I contacted the front desk, they promptly assisted me even though it was late at night. Thank you very much. The room was more spacious

I have stayed at almost all the hotels in Utsunomiya City, but I have made this one my regular choice. It is not a new hotel, but it is comfortable, and the staff's service is pleasant. The Chinese restaurant allows me to enjoy a meal alone even at a late hour. The breakfast is a

The corridors and Room had a pleasant atmosphere, and the Room was very clean. There was also a coffee maker in the Room, so I could relax and spend time comfortably. The bathtub was spacious, with plenty of room to fill it up and soak. If I have the chance to visit Kanazawa

The Toyota Arena Tokyo, where the match was held, is just across the bridge (see photo). Located in an area with many tall buildings, this accommodation stands out with its luxurious four-story structure. The entrance is grand, and the elevator hall is impressive as well.

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.