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I am truly glad we chose this hotel for what might be my elderly mother's last trip to Tokyo. The staff's pleasant and kind service, as well as their polite language, were exceptional. The room was well-appointed, and the nightwear was incredibly comfortable. Both the main

This time, I was particularly impressed by their music selection—hearing my favorite "Cry Me a River" by Julie London truly showcased their excellent taste. This year as well, I am grateful to all the Hotel staff for welcoming me with warm and genuine smiles that helped me tack

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

Our family of four stayed here and we were very satisfied. We used the Hotel buffet for both breakfast and dinner, and everything was delicious. All of the Hotel staff were very kind and helpful, and our children were impressed as well. We would love to stay again if we have th

The room has a traditional spaciousness, allowing for a comfortable stay. Although the building is old, it is well-cleaned, and even during a Multiple Night Stay, cleaning services are provided. It would be even better if there were an Onsen available. I look forward to staying h

They use fresh bamboo shoots, and even the simmered dishes don’t use frozen vegetables, so you can really enjoy the natural flavors and textures—it was very tasty. If you stay here, I recommend adding breakfast. The Room is clean and well maintained, but it feels dated. I stayed

The front desk staff were very welcoming and always smiling. Both the Hotel and the Room were clean and well maintained, so we had a very comfortable stay. In the evening, we visited Akasaka Umaya on the first floor. With its high ceilings, it felt calm yet bright—and everyth

Thank you for taking care of us again. The Room had a great view, was clean, and very relaxing. The chic and modern design was particularly impressive, allowing us to spend a calm time. The separate toilet and bath type was also comfortable and very good. Additionally, the l

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

We stayed in a top-floor Room. The bathroom was spacious and had a sauna, which was very relaxing. The Room was clean and roomy, and the sunrise from the top-floor balcony was absolutely beautiful. The staff were very kind and pleasant!! The teppanyaki on the first floor was also

　　　 　　 All of this comes not only from the space itself, but also from the warm hospitality reflected in the pleasant service provided by all of your staff members.　　　 　　 I’m happy to have found such a wonderful Hotel.　　　 　　 It’s already fantastic, but since you’re still in a

The bathroom was also very comfortable; it was great being able to stretch out in the bathtub. Everything truly was wonderful from start to finish. We would absolutely love to stay again. Thank you sincerely for all your help even before our stay by answering our questions—tha

I am really glad I opted for the dinner-inclusive plan. I stayed in a new room on the third floor. The bed was spacious and clean, there was a microwave, and it was convenient to move to the gym on the same floor. I am very grateful to all the staff for their kindness. I would lo

Even our elementary school grandchild enjoyed the loaner play items in the garden and Room, and we fully enjoyed our stay thanks to the many services, including a free lounge with a wide variety of drinks and snacks. We sincerely appreciate the considerate, kind, and attentive ho

It was also great that the sushi was made fresh right in front of us. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back

The exterior and interior of the Hotel were beautifully designed, and the Room was spacious with high ceilings, allowing us to relax comfortably. The Room featured a capsule coffee maker offering a variety of flavors, from rich and deep to refreshing and fruity. Additionally,

The room was spacious, and the bathroom allowed for a relaxing experience. The udon restaurant I planned to visit was within walking distance, allowing me to fully enjoy Takamatsu. If I have another chance to visit Takamatsu, I would definitely like to stay here again. Than

The layout is designed so you can enjoy this breathtaking scenery not only from the balcony of your Room, but also from the bed, bathtub, and restaurant—making our stay even more satisfying. The furnishings are also carefully selected, and everything we touched reflected refine