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The staff were incredibly kind, making our stay a truly delightful experience. Meals were served at a pace that matched our dining speed, and everything from the taste to the service and the atmosphere of the dining area was absolutely satisfying. We would love to stay here a

Thank you to all the staff for your courteous and kind service. Thanks to you, I had a comfortable hotel stay. The staff at the 8th-floor lounge and 1st-floor restaurant were especially attentive. Having drinks available in the lounge is convenient, and the wide variety of alcoho

We were extremely satisfied with the clean Room, the view from the large public bath, the excellent food, and wonderful hospitality. The free drinks in the lounge, welcome dessert, amenities in the large public bath, and plenty of towels were all well provided—this was a Hotel we

In particular, the sakura shrimp and bamboo shoot takikomi rice at dinner was exquisite—I went back for seconds in no time. Breakfast was also very healthy, and I thoroughly enjoyed the gentle flavors of Japanese cuisine. I was also impressed by the staff’s warm hospitality.

The exterior and interior of the Hotel were beautifully designed, and the Room was spacious with high ceilings, allowing us to relax comfortably. The Room featured a capsule coffee maker offering a variety of flavors, from rich and deep to refreshing and fruity. Additionally,

The staff's attentiveness was impressive. The food was delicious with generous portions! (The menu had three portion sizes clearly indicated for easy selection.) Everything from dishes to bread was exceptional; especially the vegetables were incredibly fresh and flavorful! Add

The staff were kind, warm, and always greeted us with a smile—truly amazing service. The breakfast buffet was delicious, every single dish! The omelet was outstanding, as well as the ice cream. I was impressed by how well they utilized Hokkaido's high-quality ingredients. I wou

Stayed for one night in early April. It was my first visit. The hotel had a clean and elegant atmosphere with a refined entrance. The room featured a natural wood design with black steel accents, creating a stylish interior. It was spacious, clean, and left nothing to be desired.

Additionally, the café's drink machine and soup service, as well as refreshments like yogurt drinks and ice pops at the lounge area, were very thoughtful. The evening course meal and breakfast buffet dishes were all delicious. Above all, the staff's hospitality was outstandin

The welcome drink smoothie was delicious and delightful. Dinner was highly satisfying in terms of presentation, taste, and portion size; my husband and sons thoroughly enjoyed it. The breakfast buffet was also excellent, with homemade ham that was moist and flavorful, as well

I was curious about the rebranding, but it turned out to be unnecessary worry. Although there are intervals in availability, being able to use the lounge for extended hours was delightful. Breakfast lived up to its Reviews. Additionally, "Le Sensoriel," with its high ceilings

The warm hospitality with genuine smiles, the breathtaking views of Ise-Shima, and the many dishes made with premium ingredients were all outstanding. In particular, the Matsusaka beef hot pot and the bouillabaisse with Ise sea bream, salmon, and abalone were exquisite. The large

The breakfast buffet offers a wide variety of dishes, all delicious and wonderful. The lounge serves as a café until the evening, offering light snacks, tea, coffee, wine, and beer. After 9 PM, it turns into a nightcap time with whiskey, Japanese sake infused with fruits, and

I would be happy if they were open in the morning as well. However, overall, it was a very, very satisfying hotel. Both my mother and daughter seemed to like it, and they said that if we come to Oita again, this is the place to stay. I definitely want to come again. Than

The interior was adorable, and all the staff were friendly with wonderful smiles. Having a table in the room would have been even more convenient. I was happy to find an attached convenience store, and the frequent shuttle buses made everything so easy. What an amazing hotel! I'l

This is my third stay at this hotel, and I absolutely love it. Nara is a perfect place to enjoy temples, shrines, and nature at a leisurely pace, and whenever I visit, I always choose to stay at Novotel Nara. I highly recommend the Executive Floor for its cozy Executive Lounge,

After arriving at Echigo-Yuzawa Station, we requested the Shuttle Service, and it took no time at all to reach the Hotel. The entire property—even the hallways—is covered with tatami mats, and everything is impeccably clean. We were very comfortable throughout our stay. When we

I was very satisfied with the relaxing stay. The fried horse mackerel for dinner was exquisite. Of course, I also enjoyed the main dish of clam and seaweed hot pot, followed by a uniquely crafted spaghetti to finish. The fondue for breakfast was also excellent! Lastly, the smiles

After checking in at 3:00 PM, I was able to use the lounge right away with complimentary soft drinks and alcohol, which was excellent. The large public bath was also wonderful, and dinner service started earlier than at other hotels; the food layout was well organized, making it

We initially booked a Mountain View room but were delighted when it was changed to an Ocean View. The all-inclusive option allowed us to enjoy drinks leisurely after a bath or meal, which was wonderful. The buffet had a wide variety of dishes and was delicious. The Onsen wa