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The Onsen was excellent, and we thoroughly enjoyed the sauna, leaving the whole family very satisfied. The staff provided just the right level of hospitality, making our stay very pleasant. We were able to consult in advance about watching the Hakone Ekiden, and they proposed a g

This was our third stay, and we were blessed with great weather—once again, the views, the meals, and the Room were all absolutely outstanding. The moment we got home, we already wanted to come back. This time there were various updates as well, which made everything feel fresh a

As always, your warm hospitality was so comforting, and the in-Room welcome gift had been upgraded—we were truly impressed, both my daughter and I. The twins’ cooking was as delicious as ever, and the staff’s attentiveness was just the same. Even our picky grandchild stayed in a

We had wonderful conversations with the staff and relaxed in the Onsen while enjoying Nishiwaga's lush greenery for a truly memorable stay. Yamabito is a fantastic accommodation both in snowy winters and during this vibrant green season. Next time, I hope to visit between sum

The food was very fresh, delicious, beautifully presented, and enjoyable to the eye, which made for lively conversation and a wonderful time. The breakfast was luxurious from the morning. The ingredients were fresh and delicious, so much so that we couldn't finish it all. We le

Thank you for your warm hospitality, including the surprise chocolates and the Room upgrade. From the entrance to the restaurant, I was impressed by the attentive service from all staff members. It is a lovely Hotel where history and modern comfort are beautifully balanced, and

At night, we enjoyed Akkeshi whisky and expertly crafted cocktails at the wonderful bar, spending a blissful time. Breakfast was also outstanding in every way—delicious with a sense of top-tier quality—allowing us to forget everyday life and fully savor an exceptional escape. It’

I used this property to celebrate my partner's birthday. As a travel enthusiast who has stayed at various stays, I found this hotel to be highly satisfying in every aspect, including meals, room, bath, cleanliness, and the hospitality of the staff. The all-inclusive feature allow

This was our first stay here. Being able to sleep in the bed with our dog and enjoy breakfast together made it a wonderful memory. The Room was very clean, the amenities were well stocked, and there were also light snacks and treats for our dog, so we had a very comfortable stay.

For dining, we had a course meal exclusive to Premium Suite Room guests featuring an abundant serving of Chateaubriand steak—it was absolutely delicious! Both dinner and breakfast were excellent but came in such generous portions that we found ourselves quite full. Overall, this

Everywhere in the Accommodation, the Unzen scenery was beautifully framed like a picture, making every view feel like a work of art. The comfort of the beds and linens, the hospitality, and the Onsen that warmed us to our core were all outstanding—and the meals were unbelievably

The staff are kind, and their smiles make this Hotel a pleasant place. The jacuzzi and the double sink in the bathroom are very spacious and easy to use, and I love the scent of the Bulgari amenities. The free-flowing drinks in the Room lifted my spirits. I was very satisfied wit

It is a prestigious and charming old Ryokan, yet very comfortable. The entire facility, including the rooms, was meticulously clean. Both dinner and breakfast featured seasonal Kaiseki cuisine, which was excellent. Since I live near Izu and Hakone, I visit luxury Ryokans in the v

It was a wonderful property that cherishes its historic architecture while incorporating a fresh, modern sensibility. I could feel the great taste throughout the building and in my Room as well. And above all, the hot spring water was truly exceptional. Both the bathhouse on th

This Accommodation features a wonderful open-air bath in the Room with Kinsen (golden Onsen). The water quality was excellent, and I soaked in it many times. The Room was very comfortable, with a great selection of amenities, alcohol, and snacks. It may have been included as part

I was very satisfied. I wanted to write about everything I loved, but it would be too long. From the warm welcome when we arrived by car to the send-off when they helped load our luggage at departure, everything was perfect. The lobby, Room, lounge, and baths were all spotless.

While we enjoyed our meal, all our luggage was kindly loaded into the car so we could leave promptly afterward. Such considerate gestures are one of the reasons why staying here is always so reassuring and enjoyable for me. This is truly a wonderful Hotel—I absolutely love i

The switch to a non-smoking room was smooth, and I appreciated that afternoon tea service was available until late at night. Above all, the separate bath and toilet, along with a jet bath and an in-bath TV, made the stay very comfortable. There were also several types of charging

Although compact, the quality of the hot spring in the room's open-air bath was excellent, and I was very satisfied. The drinks in the refrigerator, ice cream after the bath, sunrise on the rooftop, pajamas, sheets, bathrobes, yukata, haori, geta, hairdryer, amenities, and Nespre

The Hotel Room was spotless, with no odors at all—truly clean and wonderful. The meals over both days were delicious and luxurious, perfectly seasoned, and left us completely satisfied. Since our travel mood depends greatly on the food and how we feel about the Room, we were mo