Đánh giá & Cảm nhận của khách tại JR West Group Via Inn Kanazawa

• 4.20

  いがくはかせ

  Ngày đăng: 4/11/2026

  Directly connected to Kanazawa Station

  The direct connection to Kanazawa Station was extremely convenient, and the quiet, well-equipped room made for a comfortable stay.

  • Phòng nghỉ & Tiện nghi4
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm4
  • Mức độ hài lòng4

  • 31/10/2026～
  • 1 người 1 phòng
  • [Non-Smoking] Single Room Type A, 13 m²
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you for your continued support of our hotel. We are truly delighted by your generous words. Thank you for your kind comments about our staff. We will continue striving to provide the best possible hospitality. We are pleased that you were satisfied with our facilities. We will work hard to offer you an even better experience on your next visit. We look forward to welcoming you again. Manager, VIA INN Kanazawa

  Xem tất cả
• 2.20

  ミーさんのパパ

  Ngày đăng: 23/10/2026

  Conveniently located inside the station, but the facilities are dated.

  The hotel is conveniently located inside the station, with dining options nearby. The rooms and building are dated, and the TVs do not support streaming services such as U-NEXT. I hope the hotel will be renovated soon.

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị1
  • Dịch vụ khách hàng・Dịch vụ3
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm2
  • Mức độ hài lòng2

  • 21/10/2026～
  • 1 người 1 phòng
  • [Non-Smoking] Single Room Type A, 13 m²
  • Bao gồm bữa tối

  Phản hồi từ Tiện nghi

  Thank you very much for staying at VIA INN Kanazawa. We are delighted that you enjoyed our convenient location within JR Kanazawa Station and your time in the surrounding area. However, we sincerely apologize for any inconvenience caused by the aging rooms and building, as well as difficulties using U-NEXT and other streaming services on the TV. These services are available on our TVs when you log in with your own account, and we apologize that the instructions were unclear. We take your hopes for renovations and feedback on our facilities seriously and will use them to guide future improvements to our services and hotel environment. We hope you will stay with us again on your next visit to Kanazawa. Our entire team looks forward to welcoming you back. Manager, VIA INN Kanazawa

  Xem tất cả
• 5.00

  こねいちゃん

  Ngày đăng: 2/5/2026

  Enjoy Kanazawa to the fullest

  Back in Kanazawa after a while. This Hotel is directly connected to the station, making it convenient to get anywhere, and I had a very comfortable stay. I would like to stay here again. Thank you very much.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5

  • 18/4/2026～
  • 2 người 1 phòng
  • [Non-Smoking] Double A, 13 m² (for 2 guests)
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you very much for staying at VIA INN Kanazawa. As our Hotel is directly connected to the station, we are delighted to hear that you found it convenient. We will continue striving each day to create a Hotel where our guests can enjoy a comfortable stay. We would be grateful if you choose to stay with us again when you visit Kanazawa. All of our staff look forward to welcoming you again. Manager, VIA INN Kanazawa

  Xem tất cả
• 4.67

  イトーツヨシ

  Ngày đăng: 31/12/2025

  First visit in 2 years

  It had been two years since my last trip to Kanazawa, and I stayed at your Hotel again. After dining at a restaurant inside Kanazawa Station, I checked in. The Room was on the 5th floor, just like two years ago, but the interior design was different this time. Two years ago, there was a desk and TV by the window; this time, the TV was wall-mounted with a sofa and desk placed next to the bed. A refrigerator was under the desk (as shown in the image). It was my first time seeing a Room with both a bed and sofa side by side, which impressed me. While watching TV, I ended up lying down on the sofa and falling asleep. When I woke up, it was just past 1 AM. After that, I took a shower, brushed my teeth, and went to sleep in bed. Lying on the sofa felt nice but could have been cold if I'd stayed there until morning—I might have caught a cold! In the morning when I opened the curtains, it was sunny outside with beautiful sunlight (as shown in another image). Afterward, I checked out and explored Kanazawa City with excitement. Thank you very much—it truly was an amazing trip!

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng5

  • 5/12/2025～
  • 1 người 1 phòng
  • 【Non-Smoking】Via Inn Single Room - 13㎡
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you very much for staying at Via Inn Kanazawa. How have you been feeling since your stay? Please take good care of yourself. We will continue to cherish the spirit of hospitality and strive to provide services that meet our guests' expectations. We are committed to improving our facility to ensure greater satisfaction for our guests in the future. If you have another opportunity, we would be delighted if you choose our hotel again. All of our staff look forward to welcoming you back. Manager, Via Inn Kanazawa

  Xem tất cả

  
  
• 3.60

  リンリン2206

  Ngày đăng: 24/12/2025

  Directly connected to the station for convenience

  Directly connected to Kanazawa Station, allowing check-in without needing an umbrella even in bad weather. Conveniently located near a convenience store, restaurants, taxi stand, and souvenir shops.

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng4

  • 19/12/2025～
  • 1 người 1 phòng
  • 【Non-Smoking】Single A Type - 13㎡
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you very much for staying at Via Inn Kanazawa. Our accommodation is located inside Kanazawa Station, allowing you to enter the hotel immediately after arriving by train. There are many shops and restaurants within the station, so you can enjoy your time even on days with bad weather. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you again at Via Inn Hotels in the future. Via Inn Kanazawa Manager

  Xem tất cả
• 4.40

  美らの

  Ngày đăng: 22/12/2025

  Highly convenient!

  Revisited Kanazawa after a long time and stayed here again. Despite being operated with minimal staff, everyone was polite and considerate in their service. The front desk and rooms were clean, and the amenity bar was always well-stocked, which was reassuring. It was unfortunate that the room wear was quite small. Being located within the premises made everything convenient and allowed for efficient movement. Looking forward to visiting again!

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng5

  • 20/12/2025～
  • 1 người 1 phòng
  • 【Non-Smoking】Single A Type - 13㎡
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you very much for choosing to stay at Via Inn Kanazawa. We also appreciate your kind evaluation of our staff's service. Our entire team is dedicated to ensuring that as many guests as possible feel glad they chose to stay with us. For room wear, larger sizes are available upon request at the front desk. We will continue striving to be a hotel chosen by many guests in the future. We sincerely look forward to welcoming you again. Via Inn Kanazawa Manager

  Xem tất cả
• 3.00

  chamakun

  Ngày đăng: 29/11/2025

  Loud noises at night

  Average as a Business Hotel. However, the noise from drunk guests in the hallway late at night was loud, making it difficult to sleep peacefully.

  • Phòng nghỉ & Tiện nghi2
  • Tiện nghi・Thiết bị3
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng3

  • 27/11/2025～
  • 1 người 1 phòng
  • 【Non-Smoking】Single A Type - 13㎡
  • Bao gồm bữa sáng

  Phản hồi từ Tiện nghi

  Thank you very much for staying at our accommodation and for sharing your valuable feedback. We sincerely apologize for the inconvenience caused by not being able to ensure your restful sleep, as well as the loud voices in the hallway late at night. At our accommodation, we strive to provide all guests with a quiet and comfortable stay by conducting nighttime patrols and addressing any behavior that may disturb others. However, we deeply regret that our efforts were insufficient on this occasion. We take your comments seriously and will work diligently to improve our services and environment so that we can offer a more comfortable stay for all guests. Once again, we sincerely apologize. We will do our utmost to ensure you have a peaceful and relaxing experience during your next visit. We look forward to welcoming you again in the future. Via Inn Kanazawa General Manager

  Xem tất cả
• 1.60

  hdonko

  Ngày đăng: 10/8/2025

  Location only

  Traditional Facility and outdated services, with no improvements relying solely on location... unlikely to visit again...

  • Phòng nghỉ & Tiện nghi2
  • Tiện nghi・Thiết bị1
  • Dịch vụ khách hàng・Dịch vụ2
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm1
  • Mức độ hài lòng2

  • 7/8/2025～
  • 1 người 1 phòng
  • 【Non-Smoking】Economy Twin Room (Single Use)
  • Bao gồm bữa tối

  Phản hồi từ Tiện nghi

  Thank you very much for staying at Via Inn Kanazawa. Based on the feedback we received, we will strive to further improve our services. We sincerely hope you will consider staying at our hotel again in the future. All of our staff look forward to welcoming you back.

  Xem tất cả
• 5.00

  利尻太郎2

  Ngày đăng: 22/7/2025

  Frequently used.

  The rooms are well-shielded from light, ensuring a good night's sleep until morning. The 2nd and 3rd floors of the same building have supermarkets and dining options, making it convenient if you prefer not to leave the station building.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5

  • 20/7/2025～
  • 2 người 1 phòng
  • 【Non-Smoking】Economy Twin Room - 13㎡
  • Không bao gồm bữa ăn

  Xem tất cả
• 3.83

  ogazou

  Ngày đăng: 18/7/2025

  Inside Kanazawa Station

  I stayed on a weekday. The Facility and amenities are sufficient for a Business Hotel. They also kept my luggage after check-out, which was helpful for a day of sightseeing.

  • Phòng nghỉ & Tiện nghi4
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn4
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng4

  • 16/7/2025～
  • 1 người 1 phòng
  • Non-Smoking Single A Type, 13㎡
  • Bao gồm bữa sáng

  Phản hồi từ Tiện nghi

  Thank you very much for choosing our Hotel. We are delighted to hear that you had a comfortable stay during your weekday visit. We are pleased to know that you were satisfied with our Facilities and amenities, and that our luggage storage service after check-out was helpful for your sightseeing. We will continue striving to provide a comfortable stay for all our guests, and we look forward to welcoming you again in the future.

  Xem tất cả
• 4.80

  kurokayo0918

  Ngày đăng: 8/7/2025

  Directly connected to the station

  Luggage was stored early for us, and both the bus and taxi were nearby. On the first floor near the elevator, there was a 7-Eleven and Starbucks, making our stay even more comfortable. It was my first visit to Kanazawa since the earthquake, but I would love to stay here again on my next trip. The sofa was very convenient.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn－
  • Suối nước nóng・Bồn tắm4
  • Mức độ hài lòng5

  • 4/7/2025～
  • 2 người 2 phòng
  • Non-Smoking Via Inn Single Room - 13㎡
  • Không bao gồm bữa ăn

  Phản hồi từ Tiện nghi

  Thank you very much for choosing our Hotel among many options. We are delighted to hear that you had a comfortable stay with us. Our Hotel is conveniently located within the station, making it ideal for both sightseeing and business purposes. We offer luggage storage services 24 hours a day, both before check-in and after check-out. Our knowledgeable staff are happy to assist you with your sightseeing plans. We look forward to welcoming you again in the future.

  Xem tất cả

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