Hotel The Grande Shinsaibashi Namba

The location is excellent, which makes shopping and dining very convenient. Today I came back around 3:00 PM and took a break in the lounge. There were also families with small children, but the parents properly reminded them even if they got loud, so it wasn’t as noisy as last night.When I entered the Room, it had been cleaned beautifully again today, and the amenities were neatly arranged. The woman I met near the elevator and the woman who kindly carried my paper bag—everyone not only cleans thoroughly but also greets guests with a smile, which really lifts my mood.It’s a small thing, but it’s also nice that the elevator arrives quickly.

It was unpleasant that some parents let their children run around late at night and early in the morning, but thanks to the Hotel staff’s consideration, I was able to sleep well during the night.When I passed by the lounge in the evening, it was extremely crowded and seemed like there would be no seats, so I came back around 8:00 p.m., but not only were all the cakes gone—every snack had been taken as well, and there were no cups left either. I asked a front desk staff member to inform the person in charge, but I was told there was nothing left for today and they would not restock. The snacks were restocked later.When I returned to my Room, it had been cleaned thoroughly even during a Multiple Night Stay, and all amenities were properly replenished. Having a coffee maker and a microwave is very helpful. It would be even better if shower caps were included among the amenities. Thank you for your consideration.