Đánh giá & Cảm nhận của khách tại Angel Forest Shirakawa Kogen

A paradise for dogs, but also a paradise for people!

Due to scheduling constraints, we could only stay for one night, but we wished we could have stayed for at least two nights! There were so many things to enjoy. The cottage is only about a year old, so it's new and clean. Although our family usually isn't very interested in saunas, we found ourselves wanting to use the private sauna a lot. Enjoying the onsen open-air bath in the room was also fantastic. I saw many reviews saying the food wasn't good, but I found the buffet meals, both in the morning and evening, to be quite satisfying in terms of variety and taste. Other guests nearby also commented that the food was very delicious. Unless you're someone who regularly dines at high-end restaurants, I don't think there would be any issues. I thought the shared dog run was small considering the size of the property, but our dog was able to play freely on the spacious lawn, and there was also a run in the room, so our pet seemed quite satisfied. There were two points that I found a bit disappointing: 1. The floor in the room is slippery. Since I believe this is a facility meant for guests with dogs, I would have liked to see some anti-slip treatment. I was particularly concerned because small dogs have weak joints. 2. The staff weren't unfriendly, but they weren't particularly welcoming either. In my experience with various dog-friendly hotels, staff usually engage with the dogs, talking or smiling at them, but at the front desk, restaurant, and even the Snow Peak shop staff, they completely ignored us. Perhaps I'm more critical because I work in customer service, but their attitude was like that of a neighbor who neither likes nor dislikes dogs. If it's difficult to be polite in language and behavior, at least a bit of friendliness would be appreciated. Nevertheless, overall, it was a very satisfying stay. I think I will return.