Đánh giá & Cảm nhận của khách tại Miya-spa Higaki Hotel

• 3.50

  伊豆の踊子ちゃん

  Ngày đăng: 26/10/2026

  I would like to see improvements.

  Lounge It wasn’t very spacious, but it was quiet, perhaps because it was a weekday, so I could relax. The beer after a bath was delicious. Hot Springs The indoor and outdoor baths aren’t connected, so moving between them was inconvenient, but the water was lovely. However, I was uncomfortable when guests with tattoos entered the bath without rinsing off first. These weren’t small decorative tattoos, but large ones covering both shoulders and their backs. I felt so uncomfortable that I left immediately. I wish the hotel would clearly explain the bathing rules at check-in and reinforce them consistently. Breakfast Having seen a few reviews, I wasn’t expecting much, but breakfast was just as disappointing as they suggested. The selection was limited, with hardly any substantial dishes. The greeneye fish also had so many bones that it was difficult to eat and unsuitable for breakfast. Considering the alcoholic drinks available in the lounge and the hot springs, the hotel offers good value. The complimentary drinks in the room’s refrigerator were a nice touch, but with the lounge available, I would rather they cut back on those and add one more breakfast dish. That’s how disappointing breakfast was. Wouldn’t charging a little more and improving the breakfast ultimately lead to higher guest satisfaction? Finally, the tattoos in the hot springs really made me uncomfortable. They left such a strong impression that they dominate half my memories of the stay. I hope those guests don’t become regulars, and I ask the hotel to enforce its policies consistently.

  • Phòng nghỉ & Tiện nghi4
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn2
  • Suối nước nóng・Bồn tắm4
  • Mức độ hài lòng3

  • 20/10/2026～
  • 1 người 1 phòng
  • [All Rooms Non-Smoking / Guaranteed Sea-Facing] Room Type Assigned at Check-in
  • Bao gồm bữa sáng

  Phản hồi từ Tiện nghi

  Thank you for staying at Higaki Hotel in Miya Onsen. We sincerely apologize that your experience at our hot spring baths was uncomfortable and that breakfast did not meet your expectations. Our hot spring baths should be a place to relax, and we are truly sorry we failed to provide a comfortable environment. We take your feedback seriously and will review and improve the bathing environment and the guidance we provide to guests to ensure a more pleasant experience. We also apologize that the variety and selection at breakfast left you disappointed. We will use your feedback to help improve our future menus. Despite these shortcomings, we are grateful that you enjoyed relaxing in our complimentary drinks lounge and appreciated the post-bath refreshments, hot spring water, and complimentary drinks in your room refrigerator. We will use your feedback to improve our operations and continue working to provide a more comfortable stay for all our guests. Thank you for staying with us.

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• 4.83

  AiNaNa

  Ngày đăng: 5/8/2026

  We were very satisfied.

  I was able to relax in a clean and spacious Room. Above all, the staff were kind and attentive wherever I went, which made my stay very pleasant. I also appreciated being able to adjust the portions of rice and miso soup myself. I would like to stay here again. Thank you very much.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5

  • 2/8/2026～
  • 4 người 1 phòng
  • [Non-Smoking / Ocean View] East Wing Deluxe (Renovated June 2025)
  • Bao gồm bữa sáng và bữa tối

  Phản hồi từ Tiện nghi

  Thank you very much for choosing Mitani Onsen Higaki Hotel. We were delighted to hear that you were able to relax in a clean and spacious Room. Your kind words about our staff’s service throughout the Hotel are truly encouraging. We are also pleased that you enjoyed being able to adjust the rice and miso soup to your preference. Thank you sincerely for saying you would like to stay with us again. All of our staff look forward to welcoming you back. Thank you again for staying with us.

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• 3.17

  ラベンダー天使

  Ngày đăng: 4/6/2026

  The view is amazing.

  I was able to stay in a very affordable Room with a full ocean view. The Room was clean, and I had no particular complaints. The service from a foreign female staff member was friendly and hardworking, which left a good impression. Many of the other staff were older men and felt a bit arrogant; the person at the front desk early in the morning didn’t greet me, didn’t smile, and didn’t speak to me. The foreign female staff member made a much better impression. Still, for this price—with that view and access to the Onsen—I’d consider coming again. The all-you-can-drink alcohol lounge felt awkward because there was a large group of older men who seemed to be there the whole time after golf, but I guess that can’t be helped. Breakfast wasn’t very good, so I gave it 1 star. Overall, I think it’s a good Hotel if you just want to relax while looking out at the ocean.

  • Phòng nghỉ & Tiện nghi4
  • Tiện nghi・Thiết bị3
  • Dịch vụ khách hàng・Dịch vụ3
  • Bữa ăn1
  • Suối nước nóng・Bồn tắm4
  • Mức độ hài lòng4

  • 29/5/2026～
  • 1 người 1 phòng
  • [All Rooms Non-Smoking / Ocean-Side Guaranteed] Room Type Assigned at Check-in
  • Bao gồm bữa sáng

  Phản hồi từ Tiện nghi

  Thank you very much for staying at Mitani Onsen Higaki Hotel. We are delighted to hear your comment that “for this price, with that view and access to the Onsen, I would stay again,” regarding the ocean-view Room and the Onsen. We are also relieved to know you were satisfied with the cleanliness of your Room. On the other hand, we sincerely apologize for any unpleasant impression caused by the service provided by some of our staff. While we truly appreciate your kind words about our international staff members, we also take seriously that not all staff have been able to provide hospitality at the same standard. We will reinforce training and guidance across our entire team. We also apologize that breakfast did not suit your taste and did not meet your expectations. We will continue making improvements so we can offer a breakfast you will want to enjoy again. Should you have another opportunity to visit us, all of us will strive to ensure you feel we have improved since your last stay. Thank you again for sharing so many valuable comments. Thank you for staying with us.

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• 4.83

  納屋橋まんじゅう

  Ngày đăng: 5/3/2026

  It felt very clean.

  Everything felt clean and well-organized with no waste. The complimentary drinks were much appreciated. You can choose your yukata size, and the design is comfortable for walking around the property. The entrance to the open-air bath felt a bit too open, which concerned me slightly, but I still enjoyed it. I booked a Plan with breakfast included; it was a Japanese-style meal in just the right portion size.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn4
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5

  • 3/3/2026～
  • 2 người 1 phòng
  • [Non-Smoking / Ocean View] West Wing Standard (Renovated April 2025)
  • Bao gồm bữa sáng

  Phản hồi từ Tiện nghi

  Thank you very much for staying at Mitani Onsen Higaki Hotel. We are delighted to hear that you had a comfortable stay. We are especially pleased that you were satisfied with the cleanliness, amenities, and breakfast, which encourages us to further improve our services. We will continue striving to enhance our service so that all guests can enjoy an even more satisfying stay. All of our staff look forward to welcoming you again. Thank you for choosing our Hotel.

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• 3.67

  ゆ～ちん

  Ngày đăng: 29/7/2025

  Feel uncomfortable in the lounge?

  Free drinks and snacks were available in the lounge, but I felt uneasy about the staff's attitude. They insisted that small paper cups were only for wine and prohibited their use for other beverages, yet they instructed children to use those same cups. Additionally, they demanded compliance by saying it was necessary to prevent everyone from acting freely. It seemed more appropriate to hand out specific instructions or items at the entrance instead. Most guests appeared respectful and capable of enjoying the service without issue.

  • Phòng nghỉ & Tiện nghi3
  • Tiện nghi・Thiết bị3
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm3
  • Mức độ hài lòng4

  • 27/7/2025～
  • 3 người 1 phòng
  • [Non-Smoking, Ocean View] Renovated Japanese-Style Room (10 Tatami Mats) - April 2025
  • Bao gồm bữa sáng

  Xem tất cả
• 5.00

  しえりちゃん

  Ngày đăng: 28/12/2024

  I was pleased with the good service.

  The bath and the room were spacious, and the view from the window was great. The meals were served, and it was excellent. A variety of luxurious and delicious dishes were served daily, and I ended up eating too much. It was a kind and very good property, so I would like to stay again.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị5
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5

  • 26/12/2024～
  • 3 người 1 phòng
  • [Ocean View Room] East Wing Japanese-style Room 12 Tatami + Adjoining Room (In-room Dining)
  • Bao gồm bữa sáng và bữa tối

  Phản hồi từ Tiện nghi

  Thank you very much for choosing Mitani Onsen Higaki Hotel. We are relieved to hear that you were generally satisfied with your stay. The "Room Dining Plan" you selected is popular for various occasions, including anniversary trips, reward trips, family trips with small children, and for guests who wish to relax while watching their favorite TV shows during meals. We appreciate your high evaluation. Please extend our regards to your companions as well. We will continue to strive for service improvement to ensure both timelessness and innovation, aiming for greater customer satisfaction. We look forward to the day we can welcome you again, along with the breathtaking open-air bath overlooking the serene Mikawa Bay. Thank you for your stay.

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