Kamenoi Hotel Arima

I’m satisfied.

After a tiring day of sightseeing, I contacted the Shuttle Service and they came right away, which was a huge help. The entire property was spotless, and the staff were very courteous. The Room had a kinsen hot spring bath with luxurious free-flowing water available 24 hours a day—I was truly impressed. I soaked many times and felt great every time. The kaiseki dinner, late-night tantanmen, and breakfast buffet were all delicious and left me completely satisfied. The staff member in charge of the tantanmen service was especially polite and provided outstanding hospitality. The breakfast buffet offered a wide variety of options, including many local specialties, which I really appreciated—I enjoyed it so much that I went back for seconds. The drink service in the lobby and in the Room was also very helpful. I was happy to find a wide selection of skincare amenities in the Room as well. Throughout my stay, there wasn’t a single unpleasant moment—I felt comfortable until the very end. At this price, it’s truly appreciated. I will definitely stay again next time. Thank you for such an enjoyable time.

The in-room Onsen, w...

The in-room Onsen, where you can enjoy free-flowing Kinsen (golden hot spring water) straight from the source, was one of the main reasons I chose this Accommodation. I had wanted to try it for a long time, and being able to relax and truly enjoy it was wonderful. The room was also well maintained and very clean. Overall, the stay itself was comfortable. On the other hand, I had a few concerns about the service. All of the staff were friendly and pleasant, and I had a good impression of their hospitality overall. However, during meals there were several small mistakes that happened more than once, which did stand out. Also, when we entered the room, a few amenities were missing. They responded immediately after we contacted them, so I have no complaints about how they handled it, but it would have been better if this had been checked before showing us to the room. In addition, there was no particular assistance with luggage upon arrival or guidance to the room. Considering this Accommodation’s price range as well as the quality of its Onsen and rooms, that felt somewhat minimal. The Onsen and rooms are highly appealing; for that reason all the more, if day-to-day operations and service details were improved just a bit further, I believe this is an Accommodation where the overall impression of the stay could become even better.

The meals were very delicious. The late-night tantanmen ramen was also excellent. The Onsen was great.