Daiwa Roynet Hotel Ginza PREMIER

I stayed here for a concert at the International Forum. The location was very convenient, and the staff were pleasant. The Room was clean, and the breakfast buffet was delicious. I would like to stay here again. Thank you very much.

First, most of the front desk staff were foreigners. Perhaps because of that, their service felt very businesslike and cold. When I called to request a bath chair, they didn’t ask what kind (e.g., a care chair) and seemed ready to end the call right away. Because we have back problems, we wanted a care-type chair, but it was just a low bath stool. I also wanted a small chair in front of the sink, but they didn’t try to think of any alternatives and simply said they didn’t have one. At other hotels, they usually consider options and provide a usable chair... I guess you shouldn’t expect much from a Business Hotel. On the positive side, it was nice that the bathroom had a washing area and that there were separate pajama sets. We had dinner and breakfast at the restaurant on the 2nd floor; both tasted good.