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Thanks to the cheerful and friendly cleaning staff, everything was spotless. The room had warm lighting, creating a relaxing atmosphere. There is only one washing machine, but for 500 yen, you can use the dryer as well, with detergent and fabric softener provided. The machine can

The front desk staff and breakfast employees provided excellent service, making my stay very comfortable. The room had space under the bed, allowing me to easily open my suitcase. There were plenty of outlets, and the large TV was a nice touch. The room was cleaned thoroughly,

What surprised me was how much better the complimentary breakfast has become. It was very delicious. The Room and Facility are no different from other hotels, so I give everything 5 stars. We definitely plan to stay again during next year’s Golden Week holidays. Thank you very mu

The room is indeed small, but with various ingenious touches, it doesn't feel that way. The necessary services are well-equipped. I only used it for a day-use rest, so it was truly sufficient.

On the 15th floor, there is a large public bath where I was able to relax and soak in the bath. I was able to relieve the fatigue of the day. Thank you. The Room was quiet, had a sufficiently necessary size, and I felt that the Facility and equipment were reasonable. Of cou

Booked early with a discount, making it very affordable. There’s a convenience store right next to the Hotel, which was very convenient. Although slightly old, the stay was comfortable. I got a bit lost inside Ueno Station trying to find the correct exit but felt relieved when I

I arrived early, but the staff kindly suggested that I wait on the lobby chairs, which was very helpful. There was also a problem with the Room's air conditioning, but they responded very quickly and courteously, and it was resolved immediately. Thank you very much for that.

The room was compact yet functional, featuring a sofa and table with all storage neatly arranged around the table. It was very clean, comfortable, and easy to spend time in. The amenities were available at the front desk to pick up, including bath salts, which I appreciated. Ho

On the positive side, the Room was more spacious than expected, amenities were provided, and breakfast was delicious. The price was affordable, check-out time was until 12:00 PM, and the staff were very kind and helpful. As a panda lover, I enjoyed taking pictures with a large pa

I stayed here to coincide with my parents’ trip to Tokyo. I have a special attachment to Ueno Park, so I was hoping for a Room with a great view, and I was delighted that you arranged a top-floor Room with an excellent outlook. Thank you very much. Because I have difficulty walki

I stayed with the breakfast-included plan for one night. I chose this accommodation based on reviews, and everything was absolutely wonderful. The amenities in the facility and room were impeccably clean, and the breakfast buffet was outstanding. The flavors were exceptional,

Breakfast at the 1st-floor restaurant featured carefully selected ingredients prepared with care, and the evening wine menu was extensive. All the staff were incredibly kind and helpful, which I deeply appreciated. Overall, it exceeded all expectations for an exceptional stay! I

The email from IKYU.com provided clear directions, including which exit to take from the station and how many minutes it takes to reach, which was very convenient. The Room was well-cleaned and spotless. Breakfast included rice and miso soup, which was appreciated as a fan of J

Other than that, it was very comfortable. It was also a little disappointing that there is no kettle or pot, so you can’t make hot drinks. It’s an affordable Hotel in Tokyo’s 23 wards and close to the station, so minor inconveniences don’t bother me. The building has a charming s

The bathroom and toilet were well-cleaned and maintained a good sense of cleanliness. However, I noticed a slightly rough texture on part of the bathtub's interior and a faint yellowish tint at the bottom while bathing. Overall, the Room was comfortable, the staff's service was

The view was amazing! (I would have preferred a room with a view of the Skytree though.) From the direction of Ueno Station, I could see planes taking off and landing at Haneda Airport in the distance—an incredible night view! Very satisfied! The amenities were great too,

First of all, the service at the front desk was excellent. The room had a queen-sized bed, which allowed for a very comfortable stay. Although it was a No Meals Included plan, there were many FamilyMart and restaurants in the same building, so it was not a problem. I would defini

This was my first time staying at this Hotel. Since our branch office is in Ueno, I was looking for a good Hotel nearby (price, Facility, and breakfast). As a result, it was a very good Hotel for me! The highlights were: (1) the front desk staff were polite, (2) the Room was cle

The freshly baked waffles were crispy yet fluffy, and I also appreciated the nicely sized desserts. The staff greeted guests with smiles, politely offered to clear dishes at just the right times, and regularly checked each food station to keep everything well maintained. It made