ชินบาชิ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

Thank you for hosting us for one night. Thank you very much for kindly moving us to a Room with a washing machine. In summer, having a washing machine in the Room is essential. The Room was clean, and amenities such as cleansing oil and toner were provided, so we had a comfortable stay. We would love to stay again in a Room with a washing machine.

I can only stay about once a year, but I’m always able to relax and enjoy a peaceful, unhurried time in the calm atmosphere. This time, since it was a weekday stay, I unfortunately couldn’t have my favorite Japanese breakfast, but thanks to the staff’s hospitality and the tranquil room, it was a laid-back trip where I could unwind with a close friend.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

The Room desk was comfortable for setting up a PC and getting work done. Breakfast had a wide variety of options and was delicious. During my stay, there was an earthquake in Ibaraki around 2:00 a.m. with an intensity of 5, and it shook quite a bit. After a while, an announcement over the public address system said there were no issues and that staff were making rounds, which reassured me. The overnight staff must have had a tough time, but their response was excellent. Check-in and check-out are handled by automated machines. It’s efficient but feels impersonal, so if you’re going to have staff assisting anyway, I think it would be better to offer the option of counter service.

The front desk staff were very kind! It was also heartwarming to find a handwritten message in the Room and a little duck in the bath. It said the duck could be taken home, so I brought it back and have it on display at home.

The title may be a bit over the top, but this is my absolute favorite place—one that needs no introduction. Because of 1899, I can truly rest and then return to everyday life feeling ready to do my best again. This time, I enjoyed matcha every day and felt peacefully fulfilled. I’m also always excited that the breakfast selection has grown even more. It warmed my heart to know the front desk staff remembered me—I was truly happy. Thank you very much. I’m looking forward to the Autumn Rest Plan. I’ll be back again, and I appreciate your continued support.

I stayed here for business. The property and the Room were clean, and I was able to relax.

The quiet atmosphere allowed me to relax. Since I was staying for work, I booked a single room, and the large desk was very helpful. I also appreciated being able to watch subscription services on the TV. However, I noticed there might not have been a clock in the room; if that's the case, having one would be convenient. The breakfast buffet seemed tailored for international guests, so it would be nice to have more Japanese-style dishes available. Unfortunately, I couldn't take advantage of the late check-out this time due to my schedule. Next time, I'd love to take my time and enjoy the art pieces displayed within the accommodation. Thank you very much!

I booked a Multiple Night Stay for two nights for a family member who was hospitalized at Jikei University Hospital. It was about a 7-minute walk from the hospital, which was close and convenient. The Room felt a bit small, and the bathroom was also small. There is a FamilyMart and My Basket nearby, which was also nice.

This new capsule hotel in Shinbashi felt brand-new inside—everything was spotless, clean, and very comfortable!!

The Room was a good size and felt clean, which was great. It would have been even better if the amenities included skincare items such as facial lotion. The price offered great value for money, and I’d like to stay again.

This was my second stay, and it reminded me again how good this place is. The Room isn’t huge, but it’s easy to move around and very relaxing. The toilet has an automatic lid and automatic flushing, which is a big help for me since I have back issues. It’s also rare (and convenient) to have a sink inside the toilet area. The bathroom has a separate washing area, and the tub is spacious enough to soak comfortably. The pajamas are a two-piece set with a soft feel. What really earns high marks is the generous service: drinks, snacks, and bread are provided, and bringing items into the Room is also allowed. At other hotels, I end up having to stop by a convenience store just to make sure I have drinks—here there’s no need for that, which makes it much more relaxing. We don’t even need to add breakfast; bread and coffee are enough for us. However, it was disappointing that there were no croissants this time. I also didn’t know how to use the toaster, so it would be helpful if instructions were posted. And when I want tea, I’d appreciate a note explaining where to find hot water. Two years ago I wrote that I wished the TV could play YouTube, and I was happy to see that it can now. The staff’s service and smiles had improved compared with before. As always, the only inconvenience is that the space next to the sink is small. It’s close to Shinbashi Station as well, so it’s convenient not having to wait for a taxi. I think the Accommodation cost is reasonable compared with nearby hotels considering how good the service is. I hope these services won’t be discontinued because of inconsiderate guests. I’d like to stay again if I have another opportunity.

I chose this Hotel because it is close to my company for a business trip. It is near Daimon Station and Onarimon Station, and within walking distance to Shimbashi Station and Hamamatsucho Station. The room was as small as a typical Business Hotel but clean. Although the Room was small, there were tables and chairs on the first floor with power outlets, providing a good workspace. Additionally, breakfast included bread, and coffee was available for free, which was nice overall. Having a Lawson convenience store nearby was also very convenient.

A comfortable and pleasant Hotel. I would like to stay here again.