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Thank you for your warm hospitality, including the surprise chocolates and the Room upgrade. From the entrance to the restaurant, I was impressed by the attentive service from all staff members. It is a lovely Hotel where history and modern comfort are beautifully balanced, and

I have stayed here multiple times, and everything is perfect—the calm atmosphere, the pleasant scent from the lobby, the professionalism and word choice of the staff, their customer-first mindset, and the comfort of the Room. The location is also excellent, right in front of Mar

The room is clean and functional, and you can see the Tohoku Shinkansen tracks from the window. The front desk is on the 27th floor of Sapia Tower, and guest rooms are accessed via a dedicated elevator, providing excellent security. The staff are friendly and courteous, which lea

The service was elegant yet warm, always prioritizing guests' needs above all else. Experiencing true excellence made it an incredibly satisfying day for both my friend and me. I left thinking that I absolutely want to find an opportunity to return here again within the year!

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

Tasteful touches could be felt everywhere, and it was a wonderful Hotel that made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe

We could relax on the tatami while enjoying Nespresso, which made the stay very comfortable. The high-quality amenities such as kendama, origami, Sekkisei toiletries, and a Kinujo hairdryer were delightful touches. Although the bathroom in our Room only had a shower, it feature

Actually, I had tried to book this hotel for years but couldn't stay due to changes in plans, so I was delighted to finally stay. If you're staying with Tokyo Station as your base, this is a hotel you'd want to choose without hesitation. Thank you very much. I will visit ag

It was a great decision. I was pleased with the self-service coffee. There was also a convenience store nearby, and although it was drizzling the next morning, I had no problem dashing from the Hotel to the station without an umbrella! It was a great help. I will definitely use i

We stayed here for a family trip. We stayed for 3 nights and 4 days, and the location was excellent, making it very convenient to go sightseeing with our young daughter in elementary school. The amenities were perfect, and the view of the Imperial Palace from the window was b

It was within walking distance of the concert venue at Tokyo International Forum, and the Hotel was easy to find. The Room was comfortable and conveniently had a small table and chairs. There was also an Ishikawa Prefecture antenna shop nearby, and we would definitely like to

The tea bags in my Room were also excellent, with a special flavor I couldn’t find anywhere else. Everything was thoroughly cleaned and spotless. Thank you so much to the housekeeping team. Thanks to you, I made wonderful memories. One day during a meal, when I was coughing,