สถานีโตเกียว · นิฮงบาชิ · อากิฮาบาระ × มีคะแนนอาหารสูงโรงแรม·เรียวกัง

We stayed again this year for my husband’s birthday. We were able to relax in the wonderful lounge and enjoy a luxurious time while taking in the beautiful view of the Imperial Palace Outer Gardens. Even though we hadn’t mentioned it this time, they celebrated his birthday, which made us very happy. This is a favorite Hotel we want to visit again and again, thanks to their thoughtful attention to detail.

Staying at the Tokyo Station Hotel had been a long-held dream, and it was even more wonderful than I imagined. From our Dome-side room, we could watch the flow of passengers coming and going through the ticket gates, and enjoy unique features of Tokyo Station such as the original brick walls preserved since its construction. Despite its rich history, not only the guest room but also the corridors and shared areas were impeccably cleaned—beautiful, spotless, and truly impressive. The staff’s service was also outstanding, allowing us to enjoy a flawless stay. The bathroom was spacious and relaxing, and breakfast was delicious as well. We stayed to celebrate our 35th wedding anniversary, and we were deeply touched by the warm hospitality—preparing a commemorative gift for us and taking photos to present as a keepsake. Thank you for giving us such wonderful memories.

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!

Thank you for taking care of us for four days. It’s close to the station, but if you’re taking the train to Tokyo Station, you have to walk a bit, so it’s a little complicated. The Hotel itself was good. Not only is the atmosphere great, but the service is also good, and there are plenty of restaurants around the Hotel, which is very convenient. I would definitely stay again someday.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

Since it’s just one stop from Tokyo Station on the Sobu Rapid Line, I initially wondered if the access might be a bit inconvenient. However, after past experiences feeling overwhelmed by large groups of foreign tourists, I thought it might actually be quieter—and chose this hotel. It turned out to be absolutely the right choice. The Room was spacious enough for two people, and the large public bath was roomy and spotless. It was pleasantly uncrowded at just the right times, so we enjoyed it both at night and in the morning. At night, there was no noise from nearby rooms, and I was able to relax and sleep well. The standout feature was breakfast. These days it’s rare to see so many staff members on hand—everyone worked efficiently while greeting guests warmly. Both the side dishes and rice were delicious. A chef at the Japanese food station served corn takikomi rice and recommended their shaved ice as well, mentioning that even the syrups were homemade. I had matcha syrup with condensed milk, and my friend had Kaga roasted hojicha syrup with condensed milk. The ice was wonderfully fluffy, the syrups were rich in flavor, and the condensed milk had a clean sweetness—it was honestly the best shaved ice I’ve ever had. The front desk staff were also kind, efficient, and a pleasure to interact with. I’ll definitely stay here again when my friend visits Tokyo next time. Thank you very much.

I was very happy to be able to sleep soundly at the Hotel. As expected, the Room was clean, and the amenities were excellent, so I was very satisfied. I was a bit concerned that the tables were close to other guests, but I really enjoyed the delicious breakfast. Thank you for your hospitality.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

I stayed here for the first time last year and had a very comfortable stay, so I chose this Accommodation again. Just like last year, I was completely satisfied. The view was different from my previous Room, and it was exciting to watch the Shinkansen arriving at and departing from Tokyo Station below. Since it was a corner Room, both the Room and the bathroom were spacious, allowing me to relax comfortably. I would definitely like to stay here again next time.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

We stayed here as a family during Golden Week. We often use Kyoritsu Resort properties, and our son—who loves Hotels—was thrilled! Considering the location and price, we felt the Room size was understandably compact. It was clean and pleasant. All the staff were cheerful, and it left a great impression that they greeted us clearly and warmly even when we just passed by. We also had breakfast here, and it was very satisfying. Of course, we fully enjoyed the Onsen on all three floors! We would like to stay here again when visiting Tokyo.

As a wheelchair user, I stayed in a barrier-free Room. It was close to the elevator, and the bathroom had an assisted shower chair, so I could use it with peace of mind. I could feel the care and attention to detail in the various amenities, and I was comfortable throughout my stay. It became a wonderful memory. Thank you very much!

Conveniently located near the train station and department stores. The Room is clean, spacious enough, and quiet.

This was our second stay. Earlier this year, we used this Accommodation as a base and really enjoyed walking around Nihonbashi, Ningyocho, Suitengu, and Kanda, so after six months we stayed again in the same way. This time for dinner we bought takeout from two department stores and long-established shops and ate in our Room instead of having dinner at the Hotel like last time. The reason is that while the shabu-shabu we had was very delicious, the portion was a bit large for us in our 60s. However, when we saw the posted dinner menu information at the Hotel, it looked like there were also options such as “choose-your-set meal” selections and small side dishes—so after all that walking, it might have been nice to relax over that kind of dinner after enjoying the large public bath… We talked about it together. We may have missed out. We did have breakfast at the Hotel, and as always the miso soup was delicious. I would have preferred the salmon a little more grilled, but it was a comforting breakfast. Kazusaya has many sights within walking distance and very convenient transportation access. Being able to leave our luggage before check-in or after check-out is also extremely helpful because it makes it easy to come back. We also appreciate being greeted with “Have a nice day” and “Welcome back.” We will probably visit again soon. Next time, we’ll have dinner too.

There are supermarkets and convenience stores nearby, but the area is not crowded and there is no noise. It feels like it is located in a pleasant, livable town. The Room was clean and very comfortable, and I wanted to stay again right away. I left something behind in the Room and contacted them, and they responded kindly. The staff were all wonderful.

It was excellent! The location is perfect, and there’s a FamilyMart on the first floor. In the morning, I thought it would be self-service, but the staff kindly prepared both a smoothie and coffee for us. Both were delicious, and we really appreciated it. I’d love to stay here again when visiting Tokyo. Thank you very much.

I stayed for two nights in late May for a relative’s wedding and for work. From check-in, all the staff were pleasant, and the experienced staff in the lounge were especially kind—I was reminded of how excellent Japanese hotel service training is. The Japanese-style omelet in the lounge is outstanding. It was a shame there wasn’t a conveniently timed limousine bus from Haneda, but during my stay it was very convenient to access the Hotel B1 directly from the subway station nearby. On my return trip, I was able to get to Haneda smoothly by limousine bus, which was great. I would definitely like to stay here again for work next time as well.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

In the morning, risotto has been added in addition to curry. In the evening, they offer ochazuke, late-night ramen, and popcorn, plus an amazing selection of free alcoholic drinks. The location is also just a short walk from Akihabara Station. I stay here every time.

Before check-in, I went to the front desk to leave my luggage (bag). When I made a request to the front desk staff, they said, “I can’t guarantee it, but I understand,” so I had assumed it would probably be difficult. However, when I checked in at 17:30, everything had been arranged exactly as I requested. I can’t share the details of what I asked for, but I would like to express my sincere gratitude to that staff member. This is an excellent Hotel with outstanding staff. I wanted to thank them in person the next day, but couldn’t find them, so I’m reaching out through this Review instead. Thank you again for your continued support.