ชินจูกุ · วาเซดะ · โยสึยะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I booked Hotel Chinzanso Tokyo, where you can enjoy the sea of clouds, to celebrate my wife’s birthday. The first surprise was that I had requested a birthday message plate at “Il Teatro,” the Italian restaurant we reserved for dinner, and the Hotel coordinated everything wonderfully—at check-in, they presented my wife with a handwritten birthday message card from the staff. Honestly, I was truly moved by their hospitality. As an IKYU Diamond member, we received a Room upgrade, and they also suggested switching to a suite (for an additional fee). The upgraded garden-view Room was spacious with a beautiful view—we were completely satisfied. The sea of clouds was incredibly magical; it looked different each time depending on the hour, and we never got tired of it no matter how many times we watched. Service at “Il Teatro” during dinner was also excellent, and we had an unforgettable birthday dinner at a window-side table overlooking the garden. The food was delicious, and the recommended Chardonnay was outstanding—exactly my kind of white wine. After that, we went to the bar for cocktails and returned to our Room, but we were having such a great time talking that we ended up missing the final grand sea of clouds show of the night. My wife and I agreed to make Hotel Chinzanso Tokyo our annual birthday tradition, promising each other: “Next year, let’s dine in one of the private rooms used for Hanzawa Naoki filming—and this time we’ll definitely watch the grand nighttime sea of clouds from our Room.” It became a wonderful memory for us. Thank you very much! We will be back!

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

Great location, and the room was spotless—very satisfied.

I used this place for the first time to meet a friend who lives along the Chuo Line. I chose it because of its high Reviews, and it made sense once I realized at check-in that it’s part of a karaoke chain I often use. It’s close to the station, and there are plenty of shops along the way, so you won’t have any trouble. Plus, inside the Facility you can enjoy various light snacks and drinks for free, which was a big help during this hot season since I didn’t have to walk around outside much. There’s no elevator in the Facility, so going back and forth between the 1st floor (lockers) and the 4th floor (dining area) is a bit tiring, but it’s manageable—almost like good exercise. Loungewear and towels are freely available, and amenities are well stocked throughout, so there’s no need to bring extra items. The large public bath was more spacious than expected, and I was surprised they even had both a mist sauna and a tent sauna. For light meals, they served ramen and dashi ochazuke from late afternoon into the evening. Drinks included alcohol as well. In the morning there were curry and dashi ochazuke, plus pancakes and cereal. It also seemed like miso soup and the drink bar were available at all times during my stay. I’ve stayed in many capsule hotels before, but thanks in part to how considerate other guests were, this was by far the most comfortable capsule experience I’ve had—including both amenities and overall comfort inside. The price may be slightly higher than average, but service is attentive down to small details, so overall satisfaction is high. I’d definitely like to stay again if I have another chance.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

I stayed here to catch an early-morning highway bus from Busta Shinjuku. As with my usual capsule stays, I brought drinks and snacks, but there was no need. In the shared lounge, I could relax in a chair with free drinks, and several kinds of alcohol were served at night. Late-night snacks such as ramen and ochazuke were also provided, so I had nothing to worry about. I was able to unwind in the large public bath and sauna and recover from my fatigue. Breakfast, including curry rice, was also available, so I could depart with peace of mind. I would definitely like to stay here again next time.

Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

I stayed here while attending a hat artist event. It’s close to the station and easy to find, so I could drop off my luggage and head out right away. The bathroom is small, but there is a large public bath where I could relax after a long day. Breakfast was just right.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

All staff were very friendly, and the Hotel was beautifully decorated with lots of art, making for a wonderful stay. The shampoo and other amenities had a great fragrance. At breakfast and the reception, it felt like about 80–90% of the guests were international tourists, and you could often hear English. It made me feel like I was abroad. There was also a “Morning Starter” service where you can enjoy a drink at the first-floor restaurant, which was stylish and appreciated.

I had imagined a large Hotel in a great location with lots of people, but the spacious interior was quiet, time passed at a relaxed pace, and it had a calm atmosphere. The lounge was very comfortable, and the Ibasho space was also so pleasant that I hardly stayed in my Room (lol). I was very satisfied. Thank you for taking care of me. I’d like to make another opportunity to return again.

Thank you for providing a baby crib—we were able to sleep well.

Tatami with beds, very relaxing. Traditional hospitality with tabi socks provided. The bath on the 18th floor offers a stunning night view of the Tokyo Metropolitan Government Building from the open-air bath. Breakfast exceeded expectations with New Year's osechi dishes. About 80% of guests were from overseas, but everyone had good manners, and the bath area was kept clean. There is a 7-Eleven convenience store across the street.

It’s just a short walk from the station, and there are plenty of places to eat nearby, so I always stay here. The Room is clean, it’s quiet with no noise from next door, and I can relax well. The front desk staff and the breakfast staff are always friendly and pleasant.

I’ve been staying here for years, so I always feel at ease. It’s close to the station, and there are plenty of supermarkets, convenience stores, and reasonably priced places to eat nearby. It’s also fun to take a walk around town.

I used this hotel for a business trip. It’s great that it offers easy access to the downtown area. The public bath is open until 1:00 a.m., so you can still make it even after going out for drinks and fun. Since I was only going to sleep anyway, having no bath or toilet in the room wasn’t an issue. In fact, I appreciated the lower price.

The staff were very helpful, and I felt comfortable staying here.

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

Very close to Bellesalle. The Room was comfortable, with the bathtub and shower separated from the toilet. It was a very quiet environment, and I had a relaxing stay. I was able to get a lot of work done as well. Thank you very much.

Thank you for your hospitality. I made a Reservation because I couldn’t rest right away after moving. The Room was spacious and comfortable, and having a washing machine was fantastic. I was able to relax in the roomy bathroom where I could stretch out, and then sleep soundly. For breakfast, the two of us tried both the Japanese-style and Western-style options, and everything was delicious. Thank you very much. I’d love to stay again!