สถานีอิซูมิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This time, we stayed during the firefly season in late May. After dinner, just as the Accommodation advised us, we walked to a viewing spot along the “Yoboshigawa” River that flows near the Accommodation. Due to the impact of flooding a few years ago, we were told there are fewer fireflies now, so it wasn’t quite “firefly hunting,” but my spouse and I enjoyed watching fireflies flitting about here and there, feeling like kids again for a while. The viewing spot on the Yoboshigawa River is about 400 meters south of the Accommodation along the road, making for a nice post-dinner walk (haha). After that, it was back to enjoying the Onsen. I’ve written reviews several times in the past about their hospitality and service, meals, and Onsen/baths; as always, we received warm hospitality and had another very satisfying stay this time as well. We’ll be back again.

Every few years I travel to Minamata, where my friend’s family lives, and I stay here each time. We came as a large group, but since we had faxed the arrival cards in advance, check-in was smooth. Some of our group are smokers, so this is an important point when choosing a Hotel. These days some Hotels provide smoking areas outside, but we prefer to relax in our Room, so having smoking Rooms available is greatly appreciated. It’s also nice that breakfast is included. We stayed for two nights this time as well; on the first day we left early in the morning for golf and couldn’t make it to breakfast time, which was disappointing, but on the second day we were able to enjoy it at a relaxed pace. We rented a car and used the parking lot—it was very affordable and really helpful. It rained and we borrowed umbrellas; even though we were a large group, they kindly lent us enough umbrellas for everyone, which we truly appreciated. The Room was clean and well organized, so we had a comfortable stay. It was also nice that there is a service benefit when you decline cleaning during a Multiple Night Stay. I’d like to stay here again when I visit Minamata.

The front desk staff’s exceptional thoughtfulness truly made us very happy. Thanks to the front desk staff, we had a wonderful time in Izumi City and throughout our trip to Kagoshima. They also told us about the Izumi City sightseeing coupons, which helped us enjoy an even better time. We would love to stay again. Thank you very much.

I stayed for one night with my elderly mother. Since the Room was on the second floor, my mother had a bit of difficulty climbing the stairs, but everything else was very satisfying. The hot water was excellent as expected, and I was pleasantly surprised by how delicious the food was. It was worth traveling such a long way to visit. I hope to return again someday.

I think this Hotel is excellent in terms of service, rooms, and location. Given the low price, it may be unavoidable, but it would be perfect if only the breakfast could be improved. How about cutting down the options and focusing on a standout breakfast—for example, just premium rice balls and miso soup, or only your signature soup with freshly baked bread? I can tell you are making a great effort.

A guesthouse we discovered after changing our travel plans. A gentler, more comforting time than we imagined. From the spotless Room, you can enjoy a panoramic view all to yourself. A body-pleasing steamed breakfast and lemongrass tea—an unforgettable, luxurious moment awaits you here. This is a place best experienced rather than described. We’ll be back. The signboard cat, Raby, and the warm-hearted staff. We’ll cherish this moving experience and do our best to value each day.

I stayed again because it was great value and very convenient last time. What disappointed me this time was that there were spider webs around the outside of the entrance, and the bathroom sink drained poorly. Since I really like this Hotel, I’m mentioning it honestly.

It was an accommodation beyond expectations. A luxurious space with the exclusivity of one group per day and a whole building rental, featuring a spacious room enhanced by exposed beam ceilings, and surrounded by Japanese-modern furniture, lighting, and decor. Both dinner and breakfast were not only delicious in taste but also visually stunning. We enjoyed these refined dishes on a solid single-slab wooden table. I wonder how many times I said "delicious" or "beautiful." The conversation with the owner-chef, who has a unique background, was incredibly interesting and enjoyable. Yunotsuru Onsen won first place again this year in the Hidden Hot Springs & Famous Hot Springs category for the Kyushu-Okinawa area at the Onsen General Election 2025. The hot spring water at Tsurunoya felt like a silky beauty serum that women would love. Moreover, it is luxuriously offered as free-flowing natural hot spring water in a cypress bathtub for you to enjoy. Additionally, guests can also bathe for free at nearby partnered accommodations' onsens—a delightful perk for onsen enthusiasts. Without TVs or clocks to distract you from daily life’s hustle and bustle, this stay offered an extraordinary escape into tranquility—making it an incredibly luxurious two-day-one-night experience in every sense. I hope to visit again soon!

My husband’s favorite Accommodation. This time, the three of us stayed here. As always, the plentiful meals and the Onsen were flawless. The Room has also been renovated and is very clean. If I had to mention one thing, I wish the bathing hours were a little longer. We go in about three times, but there isn’t quite enough time to relax at night. In the morning, we can soak at a leisurely pace, which we really appreciate. We will surely stay again. Thank you very much.

I always stay here. The rates are reasonable, and it’s excellent. Thank you very much.

We stayed here as two couples in our 70s. The Room and Facility were very clean and well maintained. The service was also good, but the Onsen was especially wonderful. The water was excellent, and we enjoyed it many times. We would love to stay again.