สถานีอาคาโอกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We always use this place for our girls’ get-togethers. We have fun cooking together, soak in the jacuzzi, and enjoy champagne. With three bedrooms, we can relax and get a good rest. We’re also impressed every time by how spotless everything is. We usually stay right up until checkout, and they even took a commemorative photo of us outside on our way out! They also give us a Ryoma Passport as a gift, which we look forward to each time. One request: the shower is ReFa, but the hair dryer is different—so we’d love it if the hair dryer could be ReFa as well. We’ll plan our next stay and would love to come back again.

This was my first time staying at this Hotel, recommended by my daughter-in-law. When I informed the staff about our significantly delayed check-in, they responded kindly and professionally. The Room was clean and spacious, with an amazing view from the balcony. My husband and I are already discussing coming back next time with our son, his wife, and our grandchild.

There are not many staff members, but it was easy to see which services they focus on, and I felt it is a comfortable and welcoming Hotel. The fresh flowers next to the elevator were very soothing. The Room was spacious and clean, and there was a water dispenser in the hallway where you can enjoy delicious cold water. The bath is an Onsen with plenty of space to relax, and breakfast in the morning was exceptionally delicious. I wanted to thank you in person for the wonderful breakfast, but our timing didn’t match. It helped me recover from my fatigue and left me feeling refreshed and energized.

We were warmly welcomed and were able to relax in a home-like atmosphere. Our child said they had a great time, and we truly appreciate the delicious breakfast you prepared for us. If we have the opportunity, we would love to stay again.

The Facility feels a bit like a training lodge and its age does show, but all the staff were kind, the bedding in the Room was fluffy, and the evening bath was clean, so we had a comfortable stay. We especially enjoyed the meals—we upgraded to the shellfish grill Plan. Everything was gorgeous and fresh, and the food was delicious; we were truly impressed. Thank you as well for kindly accommodating our request for late-night rice balls. Breakfast was also tasty and very filling. If we have the chance, we would love to stay again.

Check-in was easy, and we were able to relax with the family. The bath is a bit shallow, but it is sufficient. We would like to use it again.