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I have been staying at Comfort Hotel Hiroshima Otemachi for over 20 years. The room was kept very clean, the breakfast was just right, and I was able to relax. I would like to stay here again during the Flower Festival next year.

Considering the price, we were satisfied with both the Room and the meals. The breakfast in particular was excellent.

Conveniently located near Peace Memorial Park, with a bus stop right in front of the Hotel and frequent bus service to Hiroshima Station. The Facility is an older property, so some age is noticeable, but the twin room is spacious, with a separate bathroom and toilet and a sofa, making it very comfortable. I would like to stay here again.

It was my first stay in a while, and I had a great time thanks to the friendly staff.

I stayed here because there was a game at Hiroshima Green Arena. The large public bath and sauna (men only) were excellent. The sauna was especially great—spacious enough for more than 10 people, with a TV, and the cold plunge afterward was a crisp 14°C. There were free bottled drinks placed in front of the front desk, so I stayed in for about two hours while keeping hydrated. They also had pickled plum snacks to help replenish salt. The morning bath also includes the sauna. I think the breakfast is better than at many other business-style hotels.

This time, we stayed here for a trip from Itsukushima Shrine to Matsuyama the next day by Super Jet, including Dogo Onsen, and it was very convenient. Both dinner and breakfast were excellent.

This was my second stay. Once you get familiar with the city layout, it’s a very good Accommodation. The Room and bathroom are spacious and quiet, and I slept well. There is a delicious teppanyaki restaurant nearby that I recommend. Also, across the bridge there are great Japanese sweets and Western-style pastry shops.

It was my second stay because I loved how clean and spacious it is, and how relaxing it feels—just like home. The front desk staff are also very pleasant. A Hotel where you can stay as if you live there! Whenever I come to Yokogawa, I’d like to stay here every time.

The accommodation was clean and comfortable. However, it was a bit cold on the day of my stay, possibly due to the seasonal change, and it was unfortunate that there was no heating option in the air conditioning system.

The Facility is new, and I was able to stay very comfortably. I had dinner at the Hotel’s buffet-style restaurant, and it was delicious with a wide variety of options. They also offer an all-you-can-drink Plan, which I used as well. It’s a reasonably priced and highly recommended Plan. Although it’s a bit far from the station, tram stop, and downtown area, there are great okonomiyaki restaurants nearby. In fact, it was nice to be able to explore places that locals frequent.

From the attentive support at check-in and brisk greetings, to the Room cleanliness and thoughtful measures to avoid crowding—everything was handled in various ways. APA standards were solid, which made me feel at ease. In particular, the breakfast venue staff’s greetings and efficient service were simply a pleasure.

The capsule rooms were very clean, and the shower rooms, toilets, and other facilities were also well maintained, which was great. The only downside was that the ventilation fan in the corridor near the capsules was quite loud; once I woke up, it bothered me and I couldn’t get back to sleep.

The front desk, hallways, and Room were all clean and nice. We stayed as a couple, and the Room size was more than sufficient. I’ve stayed at various Hotels, but this time the Accommodation Fee was low and the quality exceeded expectations, so we were very satisfied. I would like to stay here again.

The buffet was delicious, and the tram station was conveniently nearby.

It was very comfortable and pleasant.

Smoking rooms available. Breakfast is delicious. The staff are wonderful. I will stay again next week.

It was reasonably priced, the breakfast was delicious, it was clean, and it offered great access for sightseeing in Hiroshima. The only downside was that check-in was a bit crowded. I’d like to stay again.

As I wrote after my previous stay, this Hotel offers classic-hotel service at a Business Hotel price. With hotel rates rising so sharply these days, it reminds me that what truly matters is the people—not superficial renovations. Thank you as always. I look forward to staying with you again when I visit Hiroshima.

We stayed for two nights over Silver Week in a Privilege Bunk room with four people. Because the ceiling is high, the room has bunk beds, but it didn’t feel cramped at all and was very comfortable. There was space at the foot of each bed to store personal luggage, and USB power outlets and a light by the pillow were very convenient. The washer-dryer was also a huge help. The in-room coffee was Nespresso, with several flavors provided. It smelled wonderful, tasted great freshly brewed, and made it easy to relax in comfort. All of the hotel staff were very kind, we enjoyed the lounge, and the location was excellent. Thanks to you, we had a fun trip full of great memories. Thank you very much.

I stayed for two nights. The breakfast offered a great variety of delicious options, and the Room was clean. One small disappointment was that the shower curtain had a slight odor. Other than that, everything was perfect. Thank you very much. I would love to stay again.