สถานีสุมาเดระ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

This was my first stay, and everything was excellent, including the location and the Hotel Room!

I often stay here when visiting Kobe because it’s in a quiet area of Kitano, and the spacious layout makes it very relaxing. It takes about 12–13 minutes to get into the city, but it’s an easy walk downhill (though the uphill walk back is tough). There are also restaurants on site, and during my two-night stay I was able to enjoy both Japanese and Western cuisine.

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

It was close to the station and Nankinmachi, and because it faces a wide street, I felt safe even at night. The Room was compact and clean. The guest-only lounge was so well equipped that I wondered if it was really free. We stayed as a group this time, so having a space where we could gather and chat was very helpful. If I had to mention one thing, I would like a shower cap to be provided in the Room. I only noticed after getting ready for a bath, and I hesitated to go all the way to the front desk to pick one up. Advice for future guests: If your vehicle is tall, please be aware that there is no nearby parking available for high-clearance vehicles.

Although I was traveling solo, my Room was upgraded, so I was able to relax and enjoy a spacious stay. Even though I checked in after 11:00 PM, the staff welcomed me warmly, which made me feel at ease. There is also a convenience store open 24 hours nearby, which was very convenient. I would like to stay again.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

Thanks to the excellent location and kind staff, we had a comfortable stay. The Facility was well equipped, and the curry was very delicious. Although the Room felt a bit small, our overall satisfaction was so high that it didn’t bother us at all, and it became a wonderful memory.

Being new, it felt very clean. The amenities were fully stocked, and the breakfast dashi chazuke was delicious; with croissants and various drinks, I ended up eating too much and was very satisfied. The large public bath also washed away my fatigue. The only downside is that the smoking area is outside after exiting the entrance, but for non-smokers this would probably be a perfect score. I think the best Business Hotel is one with no drawbacks. 5 minutes on foot to Hankyu Sannomiya Station.

The front desk staff were very courteous, and I had a pleasant stay from start to finish. The amenities selection was extensive, which I appreciated, and the Room was clean and felt fresh—the moment I entered, it smelled wonderful and was very comfortable. At breakfast, the Hotel staff recommended dishes to try, which made the meal even more enjoyable. Also, being able to check out smoothly without stopping by the front desk was convenient and much appreciated.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.

Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya is a complex station with many lines, and it can be hard for first-time visitors to navigate. I was traveling via JR, and for JR users, it may be easier to exit from the Central Gate, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The West Exit of JR Sannomiya Station is hard to find unless you go down from the platform, and getting to the Hotel through the maze under the tracks was difficult even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, so we were able to relax comfortably. It was also convenient that the sink area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is a traditional physical key, and the building is undeniably old, but if that doesn’t bother you, I think you can have a comfortable stay. It’s very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you.

Excellent value for money. The Facility is old, but well maintained. The Room has everything you need, and the toilet is equipped with a washlet. WiFi was good. I didn’t use the outdoor bath, but the indoor bath alone was very pleasant. Unfortunately it was cloudy, but if it had been clear, the starry sky would have been beautiful (the Room I stayed in had a balcony). The free breakfast buffet even included curry rice, which was a great deal. There is also a local souvenir corner; I bought eggs at a bargain price to take home. I’d like to visit again if I have the chance. Thank you very much.

No issues with the service. Unique guesthouse experience. Unfortunately, I stayed on the coldest day of this winter's strongest cold wave, and no one came out. Even such days are part of the travel experience.