สถานีสุมาเดระ × โรงแรม·เรียวกัง ที่มีการประเมินน้ำพุร้อนและอ่างอาบน้ำในระดับสูง

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

I stay here once or twice every year, and it is always a truly pleasant experience. The buffet meals are all delicious—there’s nothing that feels mediocre—and the baths are spacious and comfortable. Some of the bath facilities (such as the showers) feel a bit dated, but there are no issues with using them, and having towels freely available made my stay very comfortable. I would definitely like to visit again.

Access from the Hotel to various sightseeing spots was excellent, and with the Onsen it made for a truly fulfilling one-night trip. Ice cream after the bath Ramen at night Yakult after the morning bath Coffee before departure It’s a Hotel I can’t help but recommend to everyone.

I stayed here for the first time for my once-a-year baseball game at Hotto Motto Field Kobe. Usually, I check in, head to the stadium, and come back to the Hotel late at night. This time, unfortunately, the game was canceled due to rain and I was very disappointed—but choosing to stay here turned out to be absolutely the right decision. There was so much to enjoy from the 7th to the 18th floors. The staff were also excellent, and I was satisfied with everything.

I was visiting Kobe and looking for a reasonably priced place to stay when I found this Accommodation. The spa and sauna—especially the Finland-certified sauna—were excellent. The food was delicious, and I really enjoyed the relaxing atmosphere. I’ve stayed here more than once, and I’ll continue to use it whenever I go to Sannomiya, or even when I visit Kyoto. It’s a favorite of mine.

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

I always stay here on business trips. Even when it’s busy, the staff guide me smoothly, and my stay is very comfortable. The amenities are well stocked, and the Room is spacious, making it easy to relax. I’d like to stay here again when I visit Kobe.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

The other day, my family and I stayed at Suma Sea World Hotel. My elderly mother said she wanted to visit the newly renovated Suma aquarium but couldn’t walk anymore, so I made a Reservation at the Hotel to celebrate her birthday while she’s still feeling well. Since I requested a wheelchair when making the online Reservation, everything went very smoothly. The front desk staff and restaurant team were all kind and sincere, which made our stay truly comfortable. The restaurant meals were buffet-style, and every dish was delicious and beautifully presented. The view from our Room balcony was wonderful, and just watching the dolphins swimming in the pool was so relaxing. I had reserved a birthday cake via Room service in advance, but forgot to request a message card—thank you for leaving such a lovely card in our Room anyway. The cake with the large orca message cookie was also delicious. My mother was very happy as well. If we have another chance, we would like to make a Reservation again.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

This year, we returned to Kobe Kitano Hotel for the first time in 15 years to celebrate our eldest daughter’s birthday after she started her new job. As expected of one of Japan’s leading auberges, the food was far better than at many Michelin-starred restaurants overseas. It was my first time trying bread baked in a traditional rice-cooking pot, and the pike conger siphon consommé was truly moving. Even after eating and drinking so much, I still felt great—proof of this wonderfully light “water-based” French cuisine. Being able to go straight to bed afterward is the ultimate luxury. Since it’s right in the city, we enjoyed strolling around, taking a bath, resting, and then heading out again. It became a truly wonderful trip. Thank you very much.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

The view of the Akashi Kaikyo Bridge from the Room was breathtaking. The food was delicious, and we were able to relax in the luxurious large public bath. I wanted to have tea at the cafe, but unfortunately it was full, so I took a cake to go and enjoyed it in my Room. It was very tasty. There were various sightseeing spots nearby, and we enjoyed a pleasant walk around the area. We learned that a ferry departing Osaka around 9:00 p.m. passes right under the Akashi Kaikyo Bridge, so we watched it from our Room. Recently, we traveled all the way to Moji on that ferry. When passing through the Akashi Kaikyo Bridge, we could see the lights of Maiko Villa and it made us feel happy. We would love to visit again.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

This was my first stay, and everything was excellent, including the location and the Hotel Room!

I stayed here every time I traveled to Kobe on business. The location, room, and service are among the best of any Hotel in this area. At my last check-in, a staff member kindly spoke to me, which truly moved me. I would love to stay here again. Thank you very much.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.