สถานี Nishisuzurandai × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 3หน้า

This is my third stay here. Once a year when I visit Kobe, I stay with my grandchild. My 15-year-old grandchild really loves it and always says, “I want to stay at the same Hotel again this year!” Drinks and shampoo are available in front of the front desk, which also seems to be one of the highlights. Breakfast offers a great variety and is very delicious. My grandchild ate a lot from the morning. The staff’s service with warm smiles (especially the male staff) was wonderful. The front desk staff were also very pleasant, and I was able to check in and check out comfortably. The bed and pillows were comfortable, and there was also an air purifier, so I could sleep peacefully and feel refreshed. The Room was clean and well maintained, so we had a very comfortable stay. Thank you very much for your hospitality.

Thank you for having me again after a long time. The renovated Room was wonderful. Even a woman traveling alone can stay here with peace of mind. The front desk staff member was a lovely woman with a great smile. The parking staff are always courteous, and the cleaning staff in the morning also greet everyone cheerfully. There was just one thing that concerned me... I noticed some dirt on the base/side of the toilet bowl (below the toilet seat). It’s easy to see when soaking in the bathtub. I would definitely like to stay again. Thank you very much.

I often use this Hotel for day-use stays.\nTrue to its name, Spa Vintage, the Facility interiors are stylish and refined. The authentic sauna and cold plunge pool are also excellent, leaving both body and mind refreshed.\nI also love that they regularly offer löyly sessions.\nThe restaurant is highly recommended as well, with a superb location where you can enjoy Kobe’s night views.

The front desk staff were very courteous, and I had a pleasant stay from start to finish. The amenities selection was extensive, which I appreciated, and the Room was clean and felt fresh—the moment I entered, it smelled wonderful and was very comfortable. At breakfast, the Hotel staff recommended dishes to try, which made the meal even more enjoyable. Also, being able to check out smoothly without stopping by the front desk was convenient and much appreciated.

I stayed here alone this time. The Room was very clean, spacious (40 m²), and comfortable. Breakfast was delivered to my Room, so I enjoyed it at a relaxed pace. I would definitely like to stay again if I have the opportunity. Thank you very much.

Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

We stayed in a Room with a semi-open-air bath. It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck we could take home was also adorable. All of the staff were truly polite and kind, which really impressed us. Thank you very much. We would love to stay again when we travel to Kobe!

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya has many lines and can be confusing for first-time visitors. I was traveling via JR, and I think it may be easier to exit from the JR Central Exit, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The JR Sannomiya West Exit is hard to find unless you go down from the platform, and getting to the Hotel through the complex area under the tracks was difficult to follow even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

We stayed for two nights with lounge access! We were completely satisfied with everything—breakfast, afternoon tea, and cocktail time. There were even four types of drinks prepared in the refrigerator. The service was truly attentive, and thanks to you we were able to fully enjoy our first trip sightseeing in Kobe. Thank you very much!

We stayed as a group of three. It’s hard to find places where three people can stay in one Room, and even when you do, many Hotels are quite small. This was the first time we were able to relax in a spacious Room. The Room was thoroughly cleaned down to every corner. At many Hotels and Ryokans, I’m often disappointed when I notice dust in the corners, but this place was spotless and felt genuinely caring. The breakfast buffet had a wide variety of options and was delicious—I wanted to eat it again and again. Located on Port Island away from the crowds, we also enjoyed the sea views and night scenery. Many places seem to close at night, so it may be better to have dinner on the mainland. I would like to choose this Accommodation again next time I visit Kobe.

I used this Hotel for watching a game at Koshien and sightseeing around the city. Since it was an inexpensive Plan, I honestly didn’t have high expectations, but I was more than satisfied with the clean Room, courteous service, essential amenities, and a well-balanced breakfast. It was also very convenient to be able to go straight from the entrance to the lobby and then to my Room—something you can only get with a compact Hotel.

We stayed as a family. The family-type room with a bed and sofa was spacious and comfortable, especially with small children. However, the water stains on the walls and floor of the bathroom were quite noticeable. Since we specifically chose a separate toilet and bath type instead of a unit bath, we had higher expectations for cleanliness, which was disappointing. Although we were curious about the restaurant, we didn’t use it this time but hope to try it when our children are older!

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, and we were able to relax comfortably. It was also convenient that the washbasin area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is an old-style key, and the building itself is undeniably dated, but if that doesn’t bother you, I think you can have a comfortable stay. It was very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you very much.

When I arrived and entered the Room, the air conditioning was already on, so it was pleasantly cool. It was quiet with no noise, and I slept soundly. The coffee in the lobby was delicious.

It was clean, quiet, and comfortable. However, it was disappointing that the bidet toilet seat was cold and did not warm up even after changing the settings. Also, having to register as a Hotel member to use the free Wi-Fi was inconvenient and gave me the impression they were trying to lock in new customers, which left a negative impression.

The large public bath next door has several options—mist sauna, carbonated radon, bubbling baths, and more—so I was very satisfied. The water quality suited me as well. The massage chairs are 300 yen for 15 minutes; they seem to be good machines, and I really enjoyed them. However… it seems one of the large public baths is currently under repair, so men and women can only use it on alternating days. On women’s days, men can only use the indoor bath in the accommodation building (just a tub about 10 meters long). And vice versa. If you’re staying overnight, you can use the large public bath on your way there or back. But if you go all the way there and end up with only the indoor bath… that would be a big disappointment. I don’t think the website mentioned any repairs… Even though they do rounds with free drinks, that service is also out of order. It makes me wonder if they’ve stopped it to cut costs… That said, I was extremely satisfied. There’s nothing around except Taizanji Temple. The Room key is old and hard to turn. Locally grown vegetables sell out quickly. There are enough staff members, and their service is good. I found myself wondering how they manage to run the place… But that’s fine. Probably because I was happy with the large public bath, the massage chairs, and the karaoke room. Breakfast doesn’t have many items, but it’s enough for me. The indoor bath felt like having a private reservation. If you think of it as a therapeutic hot-spring stay, it has everything you need. For me, it was worth going out of my way. As for maintenance issues—please check properly before you go. If things don’t work out as expected, you might end up seriously upset. Still, spending a whole day doing nothing—I had a great time.

Satisfied with everything except the room size. It was just a bit small.

We stayed with our dog! The weather was stormy on the first day, but thanks to the thoughtful care of the staff, we were able to relax and enjoy a wonderful evening. By midnight, the rain and wind had stopped and we could even see a starry sky. Thank you for such a peaceful, unhurried stay! The sheep Mee-chan and Grandma were adorable too. Collecting eggs was fun, and thank you for the egg souvenirs as well! We could dine in a relaxed atmosphere, and the sukiyaki was delicious. I felt it was slightly lacking without rice, but I was very satisfied overall. The scenery gets 100 points! Thank you very much for taking such great care of us!