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I was very grateful that the staff I passed by responded immediately even when I made unreasonable requests. The breakfast menu was abundant, and everything was delicious. The omelet from the live kitchen was especially fluffy, warm, and very delicious. I was able to create anoth

The response from the front desk staff was very pleasant, embodying the essence of "The Hotelman" (in a good way). I forgot my charger, but when I contacted the front desk, they promptly assisted me even though it was late at night. Thank you very much. The room was more spacious

” and pressed the button for us. At check-in and at the breakfast venue as well, staff spoke to us right away, so we felt comfortable throughout our stay. The mattress and pillows were very comfortable, and the separate pajama set felt wonderful too. We were also happy that the h

They even offer sparkling wine in the morning—very elegant. There were many stylish, high-quality dishes like parfaits and eggs Benedict, all incredibly tasty. I really enjoyed my Hotel stay. It’s a fresh new kind of Hotel where modern and classic styles blend beautifully. If yo

A city hotel that combines the stylish common areas and guest rooms by AccorHotels with the excellent services of Tokyu. The design quality is high, and its location facing Midosuji makes it very convenient. A hotel with great value for money. By the way, I am a repeat guest and

I had a great stay at The Tower before, so this time I chose the Shinsaibashi location! It was close to the downtown area, which made it very convenient to get around. Both the bath and sauna were clean.

I was a bit confused during check-in, but the receptionist kindly guided me, so it was fine. The size of the Room, bed, and overall comfort were as expected and satisfactory. However, the smell in the Room was unbearable as soon as I entered. Although I chose a non-smoking

whose behaviors occasionally clashed differing norms yet quickly forgotten thanks exceptional quality rooms/lounges provided making stays stress-free enjoyable every visit alike ensuring future returns whenever visiting Namba region again soon assuredly becoming go-to accommodati

The staff assisted with check-in, making the process smooth. Check-out was also supported by the staff, providing peace of mind. The room was on the top floor and equipped with items like an AIR DOG purifier and a Refa device, ensuring comfort. While not particularly spacio

Breakfast was very delicious. It was served at the Italian restaurant on the first floor, and everything from pizza to pasta and bread was incredibly tasty and satisfying. The Hotel is located immediately to the left after exiting Exit 7. A convenience store is also connected

However, it was convenient as there was a convenience store and the takoyaki I was looking for was within easy reach. There were some noises at night, but it didn't bother me much. Personally, I would have appreciated having slippers or footwear in the toilet. I would like

The staff's service was excellent, making my stay very pleasant. The Room, though small, was clean and had plenty of outlets, which made it very convenient. I also appreciated the free-flow alcohol service in the lounge starting from 2 PM. I would love to stay here again wh

We stayed in the family-type room for 3 nights as a family of three. The bathroom and toilet were separate, and we could relax on the sofa under the loft. While there were some areas where cleaning could be improved, such as stray hairs, overall it was clean. We would like to sta

What impressed me the most was the excellent customer service. Although many of the staff members were not Japanese, their Japanese language skills were perfect, and they provided polite service that left a great impression on me. I would love to stay here again if I have ano

The most impressive aspect was the staff, who were always smiling and seemed to enjoy their work. It allowed me to start my day feeling refreshed. The breakfast offered a wide variety of delicious options. The water dispenser and coffee service at the front desk were much appreci

Twin use. Initially concerned about the room size based on square meters, but with a separate bath and toilet, we chose it within our budget. A medium-sized suitcase could be opened comfortably with walking space available, so the size was not an issue. However, the layout had a