สถานีโยสึบาชิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

This was my third stay at a Via Inn Hotel, following Kyoto Station Hachijoguchi and Prime Shinsaibashi Yotsubashi. Wherever I go, the Via Inn group consistently offers Facilities, service, and amenities that I find satisfying every time. I had another comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I always look forward to it—this time the inari sushi and tofu were especially delicious. I would love to stay again if I have the opportunity. Thank you very much.

I stayed here when visiting for my favorite artist’s live show. It’s a small Hotel, but the staff were courteous and it felt very clean. The Room is compact with only the basic Facility, but I had no problems during my stay. Amenities are available in front of the front desk, and you can take only what you need back to your Room, which I thought was efficient and waste-free. It’s a bit of a walk from Namba Station, but it’s close to Dotonbori and conveniently located for sightseeing. I’d like to stay here again if I have the chance.

I stayed here to attend a live show at Orix Theater. I also stayed here the year before last, and it’s truly convenient because the theater is right in front of the property. This time, I bought merchandise and had some time before the doors opened, but thanks to my Reservation I was able to relax until then, which was great. There are plenty of shops nearby, and there’s also a 24-hour AEON near Yotsubashi Station, so it’s very convenient.

The Room and the entire property were clean, the Facility was new, amenities were well provided, and the value for money was excellent.

I chose this hotel for my concert trip because it was reasonably priced. The Room was more spacious than expected, and the framed Miró print (with a serial number) was lovely. Elevator access required key authorization, so security felt solid. The shampoo and other amenities were POLA—moisturizing and pleasant to use—and both mineral water and coffee were available freely (helpful for preventing heatstroke). Best of all was the welcoming staff’s smiles. I hope to stay again when I have the chance.

As there was availability, we were upgraded for free from a Standard Room to a Superior Room. The in-room washing machine was very helpful, especially since I had forgotten some underwear during the summer. The Room was spacious and the bed was large, making our stay very comfortable. However, the lighting overall was quite dim and hard to see. The bathroom also had a light, but it was so dark that it was difficult to tell whether it was on or off. The staff were very courteous. I wanted to use the late checkout until 1:00 PM offered for posting a Review, but when I mentioned that I could only post the Review after 1:00 PM, they said checking out at 1:00 PM would still be fine. I called during the busy morning checkout time, but thank you for your pleasant and helpful response.

It was clean, well located, and reasonably priced, so I stayed here again.

I stayed here during a concert at ORIX Theater. It’s within a 5-minute walk from both Namba Station and ORIX Theater, with several convenience stores and restaurants nearby, making it very convenient. The hallway had vending machines and an ice maker with paper cups, which was helpful. The air conditioning allowed for adjustable temperature and airflow settings, ensuring a comfortable stay.

I stayed in the female dormitory. The staff was polite, and the accommodation was clean and pleasant. However, due to over-tourism, there were quite a few foreign tourists with questionable manners. Considering the excellent cost-performance ratio, this might be unavoidable. Other than that, the cleaning was thorough, and I am satisfied. Next time, I would like to stay in a single room or similar accommodation.

I stayed here to visit the Expo. Surprisingly close to the station, with Dotonbori and restaurants nearby, making it a convenient location. The room was a separate type for 5 people. It was very simple but clean, with separate bath and toilet facilities, which was great. Several staff members were present even late at night, all of whom were polite and very kind. Although my stay was short at about 10 hours, I was very satisfied.

I stayed for 2 nights. The staff's hospitality was excellent, and I had a very comfortable stay. The Room was reasonably clean. The bed is large, so sitting on the chair and using the desk can be a bit inconvenient, but it’s not an issue depending on your needs. The bed was firm, which I personally prefer, so I slept very well. I would love to stay here again. Thank you very much!

The front desk staff were very courteous. Both the Hotel and the Room were clean, and I would like to stay here again. The breakfast was also delicious.

Thank you for your stay. We appreciate your feedback. Please note that there are areas within the facility where Wi-Fi is unavailable, and we will work on improving this.

This Hotel is in a very convenient location right in the heart of a lively city. It was also very affordable, so I was satisfied with my stay. However, parking fees in the surrounding area were expensive.

Next to Sankaku Park in Amerikamura. I couldn’t find it right away, so I asked at the police box in the park. It was behind the police box. The front desk staff (a man with glasses) was kind and explained everything clearly and briefly. I had plans in Shinsaibashi and Namba, so the location was convenient—just a few minutes from Shinsaibashi and about 5 minutes from Namba. Perfect for nightlife. It’s noisy outside, but it was quiet inside the Room. On the other hand, there’s no view at all—it’s surrounded by buildings. The Room felt clean. The power outlet was hidden behind the pillow, so I had to look for it. There was a microwave and a coin laundry. For this price, it feels like a great deal. I’ll stay again. Thank you very much.

I stayed during Golden Week. Even though it’s in a busy downtown area, I was able to stay at a very reasonable price. The Room was clean, and there were amenities and services such as welcome coffee, which I thought were great. The instant onion soup next to the welcome coffee was especially delicious. One disappointing point was that the female staff member at the front desk spoke quickly, so her explanation was hard to understand.