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The staff's service was kind and attentive. You can choose only the room wear and amenities you need, which was perfect. During the hot season, the large public bath, water server, and shampoo bar were refreshing. The Room was newly renovated, very clean, and comfortable to stay

Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

The Facility was great, and although I didn’t use it, there was even a foot massager in the Room! The twin Room was spacious, and I really appreciated that the bath, toilet, and sink were separate. Moreover, everything was thoroughly cleaned, allowing me to have a comfortable

We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again

Grateful for their kindness in allowing me to check in later, I quickly enjoyed a delicious bowl of ochazuke. The large public bath was a relief for my tired feet and helped ease my fatigue. Though not spacious, the Room was compact, functional, clean, and had an incredibly c

The bath and sauna facilities are also very comfortable to use. During my stay, I had an opportunity to speak with general managers from Kyoto and Osaka; their warm smiles made me feel welcomed throughout my visit. This hotel truly caters well to tourists with its exceptional

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

This was my first time staying at the property. The room was spacious and had a sense of cleanliness, allowing for a pleasant stay. There was also a large public bath, which was very enjoyable. The breakfast buffet was also very satisfying. After breakfast, it was a bit d

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

Despite the unfortunate weather, we enjoyed the night view of central Osaka in the rain and the train view from the large room window. The room was spacious and more than sufficient, and we appreciated having a sofa as well. Enjoying drinks together while admiring the night vie

They make efforts to ensure the food is easy for international guests to enjoy, with thoughtful attention to detail. The head chef even encouraged us to eat plenty and relax, making our stay enjoyable. I look forward to meeting the head chef and all the staff again during my ne

You can take a walk to the museums in Nakanoshima, and it's a perfect location for exploring the Yodoyabashi, Kitahama, and Honmachi areas. The Room is spacious, with plenty of room to open a suitcase on the floor, and there is a two-seater sofa, making it very comfortable. M

The staff were kind and attentive, allowing me to have a stress-free stay. The bath was spacious, and I appreciated being able to check the crowd levels, so I could relax during quieter times. I deeply regret not being able to enjoy breakfast due to my departure schedule. I w

After listing the places I wanted to visit and deciding on transportation methods, I was able to cover most of my desired spots. I stayed for two nights and appreciated that fresh towels and amenities were provided for the second day as well; it made for a comfortable stay.

The front desk staff provided exceptional service! During check-in, without me asking, they noticed my address and immediately inferred that I would be returning home the next day. They informed me that trains were suspended all day due to heavy snow and even helped me find a w

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

The room had 2 beds, a sofa bed, and a single bed, all comfortable for a good night's sleep. There was even a three-sided mirror dresser with actress-style lighting. The view from the room was great, and we enjoyed Onsen in the private bathroom. Being right in front of Fukushima

The original cocktails are also delicious, and since it’s a Hotel bar, it feels safe even for women dining alone—I really like it. The Room unit bath has a fine-bubble shower head that feels great. If I had one request, I’d like more amenities. Including the bar, I plan to st

The lobby and lounge also had lovely interior design. Both the lounge coffee and the breakfast coffee were delicious, and I was very satisfied. I chose the American breakfast, but the Japanese set also looked delicious. There were many guests from Europe and North America, and I