สถานีนิชิอุเมดะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

I stayed at Hotel Hanshin Osaka for the first time on this trip to watch a Hanshin game at Kyocera Dome Osaka. It’s close to the station, and you can get to Kyocera Dome Osaka on the Osaka Loop Line without transfers, so the access was excellent. There are also convenience stores and restaurants around the Hotel, which made it very convenient. The Room was more spacious than I expected, and I was able to stay very comfortably. The front desk and staff were very kind and made me feel welcome. Breakfast had a wide variety of options, and everything was so delicious that I ended up eating too much in the morning. When I stay in Osaka again, I would like to use Hotel Hanshin Osaka.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

Although it’s in the city, it was quiet and comfortable. The roomwear was provided as well, making for a very relaxing stay.

Both storing and returning my luggage before and after check-in were handled very pleasantly and smoothly. Thank you as well for your kind support with the check-in kiosk procedure. This time, I had to leave early in the morning at checkout, so I chose a Plan without meals. However, after completing the check-in process, I realized that I could have added meals during the operation (the screen had already moved on, so I gave up). The Room is always properly cleaned, and it feels good when entering (not at this Hotel, but at another nearby Hotel, there was an unpleasant smell left in the Room and I once had to complain on the spot). One thing I noticed this time—though it’s a bit late to mention—is that the trash bin is small. Many guests probably bring food and drinks into their Room from outside. It doesn’t need to be twice as large, but I would appreciate it if you could replace it with a slightly larger one. I will stay with you again next time as well—thank you in advance.

The Room was clean. The bathroom and toilet facilities were new, and the toilet was a Neorest. The large public bath for men only has an authentic sauna, with automatic löyly and self-service löyly available. The sauna can accommodate up to 15 people, so it feels very spacious. There was also a warm Onsen bath, a cold plunge pool, and plenty of chairs for relaxing afterward. Although you still can’t search for it as “sauna available” on Yahoo! Travel, I found it on the “Sauna Ikitai” app.

We stayed here for our wedding anniversary. In a word: it was amazing! It’s the kind of hotel that makes you want to come back even while you’re still staying. From the moment we stepped into the lobby, we were surrounded by an extraordinary atmosphere—it felt like a special time was beginning. The room was spotless and very comfortable, and the view was stunning! We were also truly happy with the anniversary surprise. Thank you so much. The lounge service and ambiance were wonderful as well, and we could relax while enjoying the view. The pool had soothing music and slightly dim lighting, creating a calm atmosphere where we could unwind. All of the staff were kind, which made our stay very pleasant. The bedtime chocolates were delicious too. The breakfast buffet was excellent, and we were especially impressed by how good the roast beef was! We’re really glad we chose this hotel for our anniversary—it has become one of our favorites. We’d love to stay again!

The facilities are new and clean, the location is great, and the staff’s service was excellent. I would love to stay here again.

It’s a bit of a walk from Osaka (Umeda) Station, but you can get close to the hotel via the underground shopping streets, so you won’t have to worry even on rainy days. The area has an adult nightlife vibe, so it may not be ideal for families, but there are plenty of great izakayas nearby. The room is small, but it meets the basic standards (in a good way), so there’s nothing particularly uncomfortable. In short: excellent value for money.

Because I had informed them in advance that this stay was for a birthday celebration, they congratulated me at check-in. Even though I arrived early, they quickly prepared the room, and it was decorated with celebratory balloons—and they even provided a cake, fruit, and wine. I was truly touched by such a wonderful surprise! Breakfast lived up to its reputation: everything was delicious. The selection isn’t huge, but the quality really stands out. The staff service was also excellent and very satisfying. Many of the staff are non-Japanese, and some do not speak Japanese; however, since about 80% of the guests are international travelers, that seems perfectly fine. At times I almost forgot I was staying at a hotel in Japan. It was a wonderful stay. Thank you very much. By the way, there is a convenience store nearby. It’s just over a 10-minute walk to Osaka Station through the underground shopping area. By taxi, you can get there for under 1,000 yen.

I had been wanting to visit the newly redeveloped areas, including Umekita Park, for a long time, so I was very happy to stay at this Hotel. The staff were kind and I truly appreciated their help. The location was also excellent, and using this Hotel as a base, I was able to fully enjoy Umekita.

I stayed here on a business trip. It’s close to my workplace, and there’s a convenience store on the first floor, which is very convenient. For breakfast, you can choose between a bento box and a sandwich. You can eat at the venue or take it out and enjoy it in your Room or while you’re out, which is very convenient. The bacon-and-egg sandwich was filling and delicious. The female staff are always cheerful and efficient, so I can enjoy breakfast time comfortably every time. Thank you!

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.

The Hotel staff were very kind, and the Hotel was clean. It was great value for money, and I was very satisfied! I would love to stay again. Thank you very much! I checked in late at night, but they let me into my Room early, which was a big help.

The location is very convenient. As mentioned, I had no particular complaints other than the power outlets. It would be even better if breakfast service were available.\nHowever, there are plenty of shops nearby, so I wasn’t dissatisfied even without it.

The Room was clean and more spacious than expected. Only the toilet sound surprised me and was a little scary. The shower temperature was on the hot side, and the water pressure was strong. The bed was comfortable, and I slept very well. As for amenities, it would have been even better if cotton swabs were provided.

I stayed here a few times several years ago, but recently I noticed the name was no longer listed on the site. When I had a chance to visit Osaka and checked the site again, I saw photos of a building I recognized, even though it was under a different name, so I made a Reservation right away. The front desk service and the in-room amenities—such as toiletries and towels—were far better than before. If I have another opportunity to visit Osaka, I would be happy to stay here again.

I stayed for a Multiple Night Stay, and the bed was incredibly comfortable! The Room was spacious, and the cleaning was perfect—I was very satisfied. If I had to mention one thing, it was very disappointing that the amenities were only at a Business Hotel level.