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I stayed for two nights on the Imperial Floor, and since I love drinks, it was such a happy stay just thinking back on it! I thought I’d relax in my Room, but between the pool, gym, lounge, and exploring the Hotel, I was happily busy the whole time! I was a bit worried about whether we could truly enjoy our stay with a baby, but thanks to the support of everyone at the Hotel, we had a very meaningful time. The Room was spacious and comfortable, and we received plenty of amenities—absolutely satisfying. The skincare items were from a French brand and I really loved the scent. We were also given bath salts—such wonderful attention to detail! They smelled great as well. They immediately pushed the beds together to help prevent our baby from falling off, and they also prepared a high-quality crib and even a diaper disposal bin—I truly appreciated it all. At the lounge, we could enjoy alcohol at any time of day. The always-available sweets were all Hotel-made and delicious; I especially loved the truffle-flavored kaki no tane. The plated service was also excellent! The staff were easy to talk to, and even when I visited the lounge many times, they welcomed me warmly without making me feel like “Oh, you’re here again!”—which made me very happy. We couldn’t bring our baby into the lounge, but in its own way that felt like part of the experience too! It may feel less extensive compared with The Ritz-Carlton’s lounge, but it offered different kinds of enjoyment—and I left feeling completely happy. The pool and gym were authentic facilities and so much fun! Since I’m not used to gym equipment in everyday life, when I asked how to use it they explained everything kindly—it was very comfortable. Being able to use a golf driving range as well made it even more fulfilling! For breakfast we used Nadaman and Room Service—both were absolutely right choices! At Nadaman they provided rice porridge for our baby. With an outstanding view from our seats as well, it became a wonderful memory. Room Service let us enjoy breakfast elegantly in our spacious Room! Not having to move around adds an extra special feeling. After checkout we used the baby room facilities as well—they were extremely comfortable! We’re not experienced with things like diapers or preparing milk support services etc., so we ended up using it for quite a long time; they accommodated us kindly throughout and it truly warmed my heart. I had been anxious about whether we would be able to enjoy this stay at all—but those worries turned out to be unnecessary. We enjoyed every part of this Hotel more than enough! Thank you so much. I’m looking forward to staying again!

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

The front desk staff were very kind and helpful. Breakfast offered plenty of vegetables and a wide variety of dishes, which we really enjoyed. The Room was spacious, and we relaxed watching movies on a large screen while enjoying cakes from a well-known nearby shop. There was also a jazz live music venue close by, making it convenient on the way back as well. It was the perfect Hotel for enjoying the city.

We stayed at this Accommodation the night before to watch my son’s Yokohama High School game at Koshien Stadium. We had made a Reservation for a twin Room that morning, but at check-in we were upgraded free of charge to a spacious four-bed Room. The large public bath also happened to be completely private when we used it. In addition, kama-tama ramen was served for dinner, making this an excellent value stay that my son and I really enjoyed. We would like to stay here again when we have business in Osaka. Unfortunately, Yokohama High School lost in the semifinals, but it was still a memorable and fun trip to Osaka for the two of us. To the front desk staff, Thank you very much for all your help during our stay.

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.

Given the price, I wasn’t expecting much, but it was cleaner and more comfortable than I thought. It was great to have a large public bath, and I felt the food quality was good as well. The only downside—though it was my fault—was that I got lost on the way there and found the location a bit hard to find. Still, I’d like to stay here again.

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

It’s a little away from Hankyu Umeda Station, but not far enough to be a concern. There are many restaurants nearby, making it a convenient location. The Hotel staff are polite and welcoming, and they see you off pleasantly as well. You can also enjoy the “Miracle Breakfast” at a relaxed pace. This is a Hotel I’d like to stay at again.

As it is also a training facility, there is a large desk, making it very comfortable for those who work in the room. The shower had good pressure, drainage was excellent, and perhaps because it is still new, everything was very clean and comfortable. The bed allowed for a restful sleep. Next time, I would like to try the breakfast.

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

The Hotel and the Room were very clean, and the bathtub was larger than those in a typical Business Hotel, which was great. It is close to Osaka Castle, NHK Hall, and the station, and this price is excellent. The front desk staff were very pleasant and helpful, and I was very satisfied. I would definitely stay here again.

I was able to enjoy a relaxing time with the welcome café, the luxury room, and the Onsen sauna. It has great access to both Kyobashi and Osaka Castle—I didn’t realize it was this convenient, so I’ll be using it often from now on. Thank you very much.

I stayed here for a fan trip. It was my first time traveling for an event and I was worried because I didn’t know the area, but the hotel was very close to the nearest station and easy to find. Getting around was convenient, there was also a convenience store nearby, and although it was a single Room, it was clean, more spacious than I expected, and comfortable. If I had to mention something, there wasn’t a mirror at the desk—only one in the bathroom and a full-length mirror near the entrance door—so it was inconvenient for doing makeup. Also, the pillow felt thinner and firmer than expected, so I would have preferred a slightly fuller pillow. If possible, I’d be happy if you could install a makeup mirror on the wall by the desk or make one available to borrow. Other than that, including the service, I was satisfied and would like to stay again.

I’ve stayed at many hotels, and this one had the best service. The large public bath and breakfast were excellent, but above all, I was truly impressed by the warm hospitality of the staff.

I booked because of the great price, but the quality exceeded my expectations and I was extremely satisfied! I especially loved that not only the hair dryer but even the shower head was ReFa.

It was a very convenient location—just steps from Kitahama Station, and you can even walk to Umeda if you take your time exploring the Nakanoshima museums and library along the way. The ceiling-mounted shower was comfortable and convenient since it leaves both hands free. Having bottled water available in the lobby was also very helpful. Thanks to the luggage storage before check-in and after check-out, we were able to fully enjoy three days in Osaka.

The breakfast here is delicious, so I stay here every time I’m in Osaka. This time, they kindly stored my suitcase and refrigerated items before check-in, which was a big help. It’s a bit of a walk from JR Osaka Station, but if you head for Izumi no Hiroba in the underground mall, you’ll be fine. Considering the price, you can overlook the surrounding area around the Hotel. It’s also within walking distance of Tenjinbashisuji Shopping Street, and there’s a nearby LIFE supermarket, which is convenient. There is no complimentary bottled water in the room, so it’s best to bring your own.