สถานีไนโจโจมาเอะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit. Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time. I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving. I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly. One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable. Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.

This was my first stay during the Obon holiday season. After sightseeing in the intense heat, I checked in early, and from the moment I walked in, I was impressed by the stylish interior. Drinks were available whenever I wanted, and above all, I was amazed at how pet-friendly this Hotel is in every way. For dinner, they provided a pet cart, which made it easy and comfortable to enjoy a walk and our meal. The hot dogs were delicious, and breakfast was stylish with generous portions—I was very satisfied. I would be even happier if dinner service were available as well. All of the staff were kind, and I would love to stay again.

This Hotel is always clean and comfortable. It’s a small detail, but they also provide soft, gentle toilet paper. Breakfast was delicious as well—very Kyoto-style, with rich dashi flavor.

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

This time I stayed here on a business trip. I had been wanting to stay at this Hotel, so it was a great opportunity. The lobby was spacious, quiet, and relaxing, and the service was pleasant. I stayed in a renovated Room on the top floor. It had a great atmosphere and was very comfortable, so I enjoyed spending the evening in the Room instead of going out for a walk. Although it is a unit bath, the bathtub was spacious and the sink area was wide and easy to use. Breakfast offered a wide variety of options, and you can take your time. They even provided a coffee pot at the table, which was excellent. The chef-made omelet needs no comment, but I was surprised by how delicious the shumai were. I drove for this business trip, and guests can use the underground parking for free—this service was also great. It’s a Hotel that made me want to come back for leisure next time and enjoy a Multiple Night Stay at my own pace.

I stayed here again following last year. The property is very clean and well maintained, and the services are excellent, including breakfast, complimentary curry, and the large public bath. There is a bus stop right in front, with a car rental shop and convenience store nearby as well—an ideal location. The staff were also very courteous. I will definitely stay here again. I’ll be recommending it to friends!

I stayed on the Plan with a sauna. Check-in was at 3:00 PM, but I arrived around 1:30 PM to leave my luggage, and I really appreciated that you were able to show me to my Room right away. I booked a standard Room, and it was next door to the sauna Room, which made it easy to go back and forth and very comfortable. The sauna was very clean, and I was happy that the amenities were Aesop and the hair dryer was ReFa. It was also nice that we could bring the welcome drink back to the Room, which helped us relax. The sauna itself felt great and was very relaxing. The only disappointment was that we were told we could enjoy the sauna from check-in until check-out, but when I tried to use it in the morning, the power was off and I couldn’t use it. There wasn’t an instruction manual either; since it had been running automatically when we arrived, I didn’t know how to operate it and felt a bit stuck. Other than that, everything was very comfortable, and I think this Accommodation is highly recommended for sauna lovers.

The Room was spacious and provided a relaxing space where I could forget my busy work schedule right up until the day before. Thank you very much.

Thanks to the Diamond member benefit allowing us to stay until 1:00 PM, we were able to relax and take our time. The amenities and drinks were well stocked, and everything was comfortable with no inconvenience. The bath had strong water pressure and filled up quickly, which was a nice plus since there was no stress from waiting. Breakfast was delivered to our Room, so we could enjoy it slowly without worrying about others. However, it tended to cool down a bit over time, so better heat retention would make it even nicer. Also, the table in the Room was a little low, making it slightly difficult to eat comfortably. Those were the only minor points—overall, it offered great value for money and we were very satisfied with our stay. We would definitely like to use it again.

We stayed with three people. The charm of the traditional townhouse is very nice. Also, the tatami mat and the low table in the living room are great. You can stretch your legs and relax comfortably. My wife said it was the most relaxing property she had stayed at in recent years and the most comfortable. Unfortunately, it started raining in the evening, so we decided to avoid going out for dinner, but we were able to take out from Sanjo Shopping Street and enjoy it leisurely. Sanjo Shopping Street is nearby, and JR Nijo Station and Subway Nijojo-mae Station are not too far, so I think access to Gion and Kyoto Station is not a problem. The bath was also very nice. The bathtub is spacious, which was very good for our tired bodies. My daughter praised it highly, saying, "They have high-quality shampoo and lotion." It seems you can take a bath while looking at the garden, and I think it would have been great if we could have taken a leisurely bath during the day. There was an earthquake while I was bathing, which was a bit of a surprise. The bedroom on the second floor was also very spacious, and we were able to get plenty of sleep. The only disappointment was that I don't think there was a washlet in the toilet, but if there had been, it would have been a perfect score. Anyway, we thoroughly enjoyed our stay in a Kyoto townhouse. I definitely plan to stay again on my next trip to Kyoto. Thank you for your hospitality.

It was a shame that there wasn’t a microwave in the Room, but everything else was excellent!! The shower in the bathroom was especially interesting!!

We stayed with our family and a friend's family, a total of 8 people. Upon arriving at the accommodation after walking around and sweating in the summer heat, we were delighted to find that the room was already cooled by air conditioning and there were chilled bottled waters in the refrigerator—a thoughtful gesture for a hot summer day. Despite its age, the accommodation was very clean, including the water facilities. The amenities provided were sufficient, and even the shampoo and conditioner were from a well-known brand sold at pharmacies, so we didn’t experience any hair issues often encountered during trips. There are several restaurants nearby where we had dinner outside. For breakfast, we bought pastries from a local bakery and enjoyed them with coffee provided in the room—simply perfect! The proximity to nearby shops and restaurants was also convenient. The children were highly satisfied as well, making it an overall flawless stay. We made our reservation just five days before our stay but felt like it was an excellent choice. Thank you very much!

The room was clean, the front desk service was fine, and the price was a great value. It was a bit disappointing that there were no pajamas, but the slippers were comfortable terry cloth rather than flimsy non-woven ones. Drinks were limited to tea; it would have been nice to have coffee as well. Seiyu is nearby, which is convenient.

Located in a quiet area, it was a relaxing stay. I was worried about finding parking, but there were several parking spaces nearby. The Room was spacious enough for resting, and with the bath and toilet being separate, I could enjoy soaking in the tub. However, due to insufficient checking of amenities, I had to go out to buy items like body towels and lotion. It would be good to check these in advance. Since I visit Kyoto regularly, I would like to stay here again.

This was my first time staying in a vacation rental. The interior was new and spotless, and the layout was a perfect fit for three people. We planned to get takeout meals, so it wasn’t an issue at all. The bath was great, and there’s also a public bathhouse nearby, which we really enjoyed. It was quiet and relaxing, and although I contacted you late because I wasn’t sure about the checkout rules, I truly appreciate your warm response. Prices will likely go up during the sightseeing season, but if it fits our budget, we’d love to stay again.

I visited with a same-day Reservation. Thank you for kindly accommodating us despite the short notice. When I entered the Room, a gentle hinoki-like scent filled the space and was truly soothing. The complimentary room fragrance and bath salts were a lovely touch, and they helped me relax even after returning home. The Room was very clean and well maintained, so I felt comfortable staying there. I would love to visit again.

We stayed for one night. Thank you very much! A very courteous foreign staff member assisted us and kindly asked, “Do you have a toothbrush?” The Room, bathroom, and bed were all extremely clean, and there were hangers and deodorizing spray as well—excellent value for the price. The Plan we booked included drinks, which were in the refrigerator and properly chilled. Great value for the price. If you’re unsure about where to stay based on price, this Hotel is highly recommended! The Room was quiet, and so was the refrigerator. There are also plenty of power outlets by the bed.

The room was clean and had a sense of cleanliness, which was great. I would definitely like to stay again if I have the chance.