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I was very happy that you changed my Room to an upgraded one because there was an issue with the original Room. For breakfast, I can’t eat much fried food, so I really wanted the Japanese set. I was told it sometimes runs out as early as around 7:00 a.m., so I made the effort to

They treat guests with kindness and friendliness while maintaining the right sense of distance, which makes the stay truly comfortable. It’s very relaxing. Every Room is comfortable and easy to spend time in. I always book a Plan with breakfast only, so I can only comment on

My wife was impressed by how delicious the rice, okara (unohana), and soy milk were. A guest at a nearby table said they were impressed by how tasty the sukiyaki with yuba was. Unfortunately, I was already full and couldn’t try those items—but I’d like to next time we stay. The s

It was a quiet, relaxing Hotel—exactly as expected. The Room was also very comfortable. It made me appreciate the space all over again, and the entire Hotel truly feels like ART. Breakfast was delicious, and I was completely satisfied! All the staff were very kind, and it made me want to stay here again whenever I visit Kyoto.

I stayed here because I wanted to visit Kibune and Kurama, as well as Kuzuha where my relatives live, and it was convenient for accessing the Keihan Railway. The Room was spacious enough for three people to relax comfortably. Both the toilet and bathroom were large and easy to use. We ate dinner and breakfast outside the Hotel, but it was truly convenient because all the places we wanted to go were nearby. All the staff were kind and very helpful. Thank you very much.

The room's air conditioning, bedding, and amenities were all excellent. Despite the complex layout of the rooms, we never got lost on our way to the elevator thanks to well-thought-out signage. The breakfast buffet the next morning was also fantastic; everything from rice, mi

Everything was wonderful. I checked in feeling completely exhausted that day, but the staff kindly offered to show me where the restaurant was if I didn’t mind, and since they could seat me right away, I ended up having dinner there. As I was dining alone, I asked the staff about portion sizes while ordering, and it turned into a truly delicious and happy meal. The Room was just the right size, so I could relax and recover. The next morning I took it easy as well. I got some cake and bread to take out and went to a friend’s Hotel where they were staying to eat them, and they were so good that I regretted not having breakfast here. I’m sure I’ll stay here again next time!

Pros: - It’s a reasonably priced Hotel, but perhaps because it’s part of the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was brisk and professional—very pleasant. When I asked after checkout whether they could keep some food refrigerated while storing my luggage, they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The small raised tatami area is also relaxing. I would have preferred floor cushions (zabuton) over regular cushions, but that may be intended for international guests. Cons: (all minor “if I had to say” points—not deal-breakers) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal. That said, the exit is right nearby, so it’s a good location if you plan to visit the surrounding area. - The in-Room TV remote has buttons for Netflix and similar services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style properties, but the ceramic washbasin has a rough texture; when washing your face, if your fingers brush against it, it can sting a little. - I used the spa; since it seems to be regular guest Rooms converted into treatment spaces and you step out into a guest-room corridor from reception first, it may feel slightly less “special.” The treatment itself was very good.

A fairly new Hotel with plenty of space. The location is very convenient, and the service is just right—neither lacking nor excessive. I’d like to stay here again if I have the chance.

We stayed at the Accommodation on the last day of our trip to celebrate our 30th wedding anniversary. Arriving with excitement after being picked up in a luxury car, we were warmly welcomed by the smiling staff. When we entered our Room, we were delighted by the beautiful interior, a teepee and treats for our dog, and thoughtful hospitality such as chilled champagne and wonderful sweets—our dog was just as excited as we were. They also kindly accommodated our request to take a pre-dinner stroll together with our dog, which became a truly memorable experience. Dinner at the restaurant was outstanding, of course, but we were especially touched by an unexpected surprise after the meal. It became a very happy anniversary. Thank you for your heartfelt hospitality. It was a wonderful Hotel where each member of the staff worked with energy and pride.

With its calm Japanese-style interior, it isn’t flashy, but the quality and materials are excellent, making for a very comfortable stay. The furniture and door finishes are carefully done, and you can feel the attention to detail throughout. The bathroom is also spacious and easy to use, with excellent drainage on the floor, and I appreciated how thoroughly it was cleaned.

The building is an old traditional house, but the interior is new and offers a comfortable space. The surrounding environment is also excellent, allowing you to fully enjoy the essence of Kyoto.