สถานีเกอิฮังซันโจ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

The lobby was very comfortable and welcoming, making for an elegant stay. It was great that drinks on the first floor were available for takeout. The breakfast buffet was excellent. The room was spacious, and the bathroom was also large and spotless. I liked that the hotel is in a very historic area, but I didn’t personally enjoy how busy and cluttered the surroundings felt. I’d like to stay again when rates are lower. The staff were also very friendly and attentive.

I stayed for an extended period for work, and the sunny, beautiful Room made my stay very comfortable. The breakfast was delicious, and the front desk staff were kind—I was very satisfied. The location also faces the charming Takase River area, and I would love to stay here again when I’m in town for work.

Pros: - It’s a reasonably priced Hotel, but as you’d expect from the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was quick and professional in their manner. After checkout, I asked if they could keep some food refrigerated with my luggage, and they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The tatami raised seating area is also very relaxing. I would have preferred floor cushions (zabuton) rather than regular cushions, but that may be aimed at international guests. Cons: (All minor points—nothing decisive) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal (though the exit is right there, so it’s a great location if you plan to explore nearby areas). - The in-room TV remote has buttons for Netflix and other services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style setups, but the ceramic washbasin has a rough texture; when washing your face it can feel slightly painful if your fingers brush against it. - I used the spa; since it seems to be set up in renovated standard guest Rooms and you step out into the guest Room corridor from reception first, it may feel a bit less “special” or immersive. The treatment itself was very good.

Everything was wonderful. I checked in feeling completely exhausted that day, but the staff kindly offered to show me where the restaurant was if I didn’t mind, and since they could seat me right away, I ended up having dinner there. As I was dining alone, I asked the staff about portion sizes while ordering, and it turned into a truly delicious and happy meal. The Room was just the right size, so I could relax and recover. The next morning I took it easy as well. I got some cake and bread to take out and went to a friend’s Hotel where they were staying to eat them, and they were so good that I regretted not having breakfast here. I’m sure I’ll stay here again next time!

The courteous service left the most lasting impression. In addition to the excellent location, the facility was well-maintained, clean, and comfortable. The amenity bar offered a wide variety of items, including cooling foot sheets and face packs, which were much appreciated. Complimentary coffee was available on the front desk floor. With traditional Japanese elements like tatami mats and shoji screens as part of the interior design, many guests were foreigners (mainly Westerners). During my stay, I heard more English than Japanese, which added a travel-like atmosphere even though I stayed for practical purposes. It was a hotel I would love to use again. Thank you very much!

It was absolutely wonderful! I kept thinking it would be even more enjoyable if I could speak English, but I still had a great time on my own, sipping cocoa and relaxing!

They kindly stored my luggage before check-in, which was a huge help. The front desk staff were very courteous, and both the Room and the unit bath were clean, so I had a very comfortable stay. When I visit Kyoto again, I’d love to stay here again. Thank you!

I stayed to visit ROHM Theatre Kyoto. It is very convenient, being just a short walk from Higashiyama Station and about 10 minutes on foot to the venue. There is no bath, but the shower is comfortable, which was actually preferable. There is also a living space, and the toilet and other facilities are spacious. On the first floor, there is a drink bar available 24 hours, allowing for a pleasant stay.