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I have stayed at this Accommodation many times, and it was excellent. The meals, baths, views, and Room—everything was completely satisfying. The recent renovation that made it possible to enjoy the view while dining was a nice improvement, but it was a bit uncomfortable making eye contact with guests heading to the baths during the meal.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

Everything was excellent. The food, the service, and the atmosphere were all outstanding. We had a wonderful time. We would love to stay here again when we visit Kyoto.

We stayed here for the first time to celebrate my husband’s birthday. The space was incredibly comfortable, and we’d love to come again. The welcome drink and baked treats won us over right away, and the Accommodation itself was wonderful. The sauna was available as much as we wanted from 6:00 to 22:00, and 90°C was just perfect. The cold bath water felt silky—you could tell it was rich in minerals and iron. There were plenty of towels, the herbal tea in the fridge was delicious, and the loungewear felt amazing on the skin. If I had to mention one thing, the OSAJI? amenities—toner and emulsion—had not been replenished. When I asked, I was told they weren’t available due to import circumstances, so it would have been even better if we had been informed in advance. (There’s a convenience store nearby, so we went to buy some.) The food was very tasty—especially the shabu-shabu and seafood, which were fresh and delicious. It did need a bit of reheating, but it was great being able to enjoy it indoors without worrying about others around us. Thank you very much. Next time we’d like to stay at hanare!

My 84-year-old mother wanted to eat conger eel, so the three of us visited together with my niece. We had a Reservation for the Yama-no-Iori Room, but since there was a cancellation, we were upgraded to a Room with an open-air bath, which made us very happy. There were many international staff members, and their service was truly pleasant and welcoming. The food was consistently delicious as always—nothing to complain about. We enjoyed conger eel in many different dishes: sashimi, grilled, shabu-shabu, sukiyaki, and more. The salt-grilled sweetfish was also excellent, and it was my first time trying sweetfish rice—delicious and very satisfying. My mother and I have visited several times before; it was my niece’s first visit, but she really liked it too, which we were glad to see. Just one thing: my niece said the pillow was a bit low, which was the only disappointment. We will be back again in October for the matsutake dishes with three families—my parents’ family and my sister and her husband’s family as well. Thank you very much!

It was a highly satisfying stay. The Room was clean and well maintained, and we were able to relax comfortably. The staff were polite and kind, and we truly felt their warm hospitality. For dinner, we could choose kamameshi from three options and enjoyed it freshly made. Breakfast also offered a wide variety of dishes to go with rice, so satisfying that we ended up eating more than usual. Although the bath is not a natural Onsen, it was spacious and very relaxing, helping us fully recover from travel fatigue. The location is excellent and very convenient as a base for sightseeing. We would definitely like to stay here again when visiting Arashiyama.

I was able to relax and unwind. The building seems to have been built during Japan’s bubble era and is a bit dated, but the high ceilings and spacious washroom made it very comfortable to use, and the paintings and interior decor throughout the Accommodation were lovely. The meals were also delicious. I had walked around the area before but never noticed it. I’m glad I found such a great Accommodation.

The location is excellent. The Onsen exceeded expectations and could be featured more prominently. The staff’s kimono dressing is flawless. As expected of a long-established Ryokan, the proprietress’s training and guidance are clearly reflected throughout.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

Traveling with my two lively daughters, I’m sure we caused some inconvenience at times, but this was such a wonderful Accommodation that we’re certain to return. Above all, the staff were outstanding!! From the warm welcome, everything—breakfast, the private Onsen, Suiran Delight, and the rickshaw Shuttle Service—became a wonderful memory. Our 10-year-old eldest daughter was truly moved and said she’ll definitely work hard so we can stay here every year (lol). We will be back again. Thank you very much.

A wonderful Accommodation has opened right in front of the World Heritage site Ninna-ji Temple. From before we even entered, the staff welcomed us warmly, guided us to our Room, and provided very attentive explanations. It felt like the highest level of hospitality—like staying at a luxury Ryokan from the Showa era. The Room features exquisite Nishijin-ori textiles throughout, adding a refined Kyoto touch in many places. The entire building is tatami-floored, which felt great underfoot, and since it is newly built, the fresh scent was very pleasant. In the lounge, you can relax quietly while looking out at Ninna-ji Temple. Dinner was served in a private room, and we enjoyed a wonderful meal made with seasonal ingredients—clearly prepared with great care by the chef. To celebrate our wedding anniversary, we were treated to a special cocktail. It paired well with the food and was delicious. The bath was excellent as expected, and it was always kept impeccably clean no matter when we went in, making it very comfortable to use. This Accommodation was outstanding in every way—I can’t write enough about it. Since children are not allowed to stay here, it’s perfect when you want peaceful time for adults only. Thank you to all the staff for your heartfelt hospitality. We’ve found another favorite Accommodation.

I stayed here for the Kameoka Balloon Festival. Unfortunately, the weather was bad and I couldn’t achieve my goal, but staying here blew away my disappointment. The place has such a charming atmosphere that it made me want to stay for days, and it was even better than I imagined. I had used Kameoka Station before when riding the trolley train, but I hadn’t explored the area. This time, I used the Kameoka walking map in my Room and went to a nearby izakaya for dinner and a bakery that opens early in the morning for breakfast. There were also cafes and a shop that brews and sells soy sauce, which I wanted to visit, but it was unfortunately closed on its regular day off. Since I usually travel by car, I’d love to stay here again when sightseeing in Kyoto. Next time, it would be nice to pick up some delicious soy sauce, shop at a local supermarket, and enjoy cooking for myself.

During my dorm stay, a foreign guest was talking on the phone in the Room, but when I contacted the crew they responded immediately and it became quiet afterward. The kitchen was clean and easy to use. The shower room had great water pressure. It’s within walking distance from Hankyu Arashiyama Station, and the nearest bus stop is close as well, so access is convenient. If you buy food at the convenience store near Hankyu Arashiyama Station, you won’t really need to go out again. The bed mattress is on the firm side. I was on the lower bunk, and there was a gap between the bed and the wall, which made it possible to sit on the bed—something I really appreciated because I have trouble with my legs. The toilets were also clean. Free coffee and tea were a nice touch. It was also great to have a window that could be opened; waking up with morning light felt wonderful. I heard there are mixed-gender dorms, and I was surprised when a man came in right behind me at the moment I entered the door code and opened the door. He noticed right away and left, but it would be helpful if doors were clearly labeled “Ladies Only” or “Mixed.” Breakfast starts at 9:00 AM at an affiliated café, which was a bit disappointing time-wise, but it was delicious and relaxing—truly excellent. I’d like to stay again next time. The crew were cool but kind. Some noise late at night felt unavoidable. It’s new, stylish, and recommended.

Thank you for accommodating our request so pleasantly. We appreciate it.

It is close to Togetsukyo Bridge and slightly away from the main street, so I was able to enjoy a quiet stay. Breakfast was delicious, with rice cooked in a traditional pot and several kinds of obanzai served in small bowls—I wanted to have seconds again and again. Even traveling alone, I felt at ease staying here thanks to the staff’s warm smiles.

This Hotel is very close to Saga-Arashiyama Station and offers excellent access to major sightseeing spots, making it truly convenient. I arrived well before check-in to leave my luggage in advance, and the staff were extremely kind and efficient in assisting me, which I really appreciated. The Room facilities were more than sufficient for a comfortable stay, and despite being right in front of a main road, it was very quiet. The bathtub in particular had a seating area, which was extremely convenient. Before check-out, I caused some trouble for the staff member who helped me with arranging luggage delivery, but they handled everything politely and very kindly, allowing me to depart with a warm feeling. Thank you very much for your hospitality. This is a Hotel I would definitely like to visit again.

It was my first time dining on a riverside platform, and I was truly impressed. Even at night, it was much more comfortable than the heat in the city—perhaps thanks to the surrounding greenery and the river. Since it’s by the river, I worried about insect bites, but there were none, which was a relief. I’d love to visit again during the autumn foliage season. The only disappointment was the large public bath. The women’s bath could fit four people, but the men’s bath could only fit two, so my husband said he had to soak quickly and get out in a hurry. If it were a bit larger, everything would have been perfect!

This was my second visit, and the meals were still delicious. The Onsen was clean, and I could relax and enjoy it at my own pace.