สถานีคาวา × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I stayed for two nights to attend a live concert. It was really helpful that the property is close to the station, since getting around on tired feet can be tough! All the amenities were available in the lobby, which was reassuring, and the Room was clean and comfortable. I’d like to stay here again if I have the chance.

The staff's service was excellent. They approached us without us having to ask, and their response was quick. Thank you very much. We stayed in a double Room at an affordable price, but it was really just enough space for sleeping. If morning extensions are possible, I would like to prepare leisurely in the Room, so if there were slightly larger Rooms available, I would love to use this place again. Also, this is just a personal request, but if the loungewear were more like pajamas with separate pants and tops that could be worn around the facility, it would be more comfortable for me as an older guest. Walking to the bath in loungewear felt a bit embarrassing.

I had wanted to stay at a Hotel with an Onsen, so I was satisfied this time. The gentle hot water and the delicious breakfast were great. However, the front desk staff felt rather unfriendly.

I stayed here for a concert. It was conveniently located for visiting Sakae and Nagoya Castle, and No Meals Included was more than sufficient. The Room was clean and easy to use.

This is my favorite Accommodation where I can always enjoy a comfortable stay. This time, I forgot my smartphone charger and panicked, but they kindly lent me one. I was also happy to be on the top floor with a great view, with a clear sight of the newest buildings and the TV tower. I will stay here again.

The radium Onsen was available, and the meals were just right, making this a very good-value stay. I also appreciated the complimentary coffee service. The free ice machine was a nice bonus as well. I’d like to stay here again if I have the chance to visit Nagoya.

I was glad that the toilet and bath were separate. I also appreciated being moved to the ladies’ room. I had a comfortable stay.

I stayed here again after a long time for a concert at Forest Hall. Access to Kanayama Station and the hall, the Room and Facility, the cleanliness of the large public bath, and the service were all as good as ever. I also appreciated that all amenities were already placed in the Room in advance (choosing amenities in the lobby while carrying luggage can be quite difficult). On top of that, I was impressed by the wide variety. Breakfast was delicious as well. Perhaps because the dining area is spacious or because it was a weekday, there was no congestion at the buffet, so I could enjoy it at a relaxed pace. One thing is that there wasn’t anywhere to put luggage, so I thought it would be nice if you could install or lend a foldable baggage rack around under the TV. Overall, I am very satisfied. Thank you for your hospitality.

I asked if you could store our luggage on the night we weren’t staying because of a concert, and you kindly agreed—it was a huge help. Every staff member was calm and attentive, and we were able to relax completely. My son loved it too!

The Hotel felt clean, and the staff were very helpful, so overall I had a comfortable stay. The bathroom ventilation was strong, and there was none of the unpleasant odor that can be common at other hotels. One concern was that the bidet nozzle in the Room looked discolored. When the large public bath was crowded, there were not enough washing stations or lockers in the changing area (it felt cramped), and some guests were waiting while undressed.

I stayed at the accommodation during my visit to Nagoya to watch a play. The room was bright, with a separate bath and toilet, making my stay very comfortable. The lighting at the sink was excellent, and I especially liked the shampoo provided in the amenities. I woke up early and enjoyed a delicious breakfast. If I have another chance to visit Nagoya, I would love to stay here again. Thank you for your hospitality!

Overall, I am satisfied with the Hotel. It would be even better if the large public bath could also be used the following morning. The breakfast buffet offers a good variety for a free service, and refills were provided promptly, which I appreciated.

I stayed here on a business trip. It was very helpful to be able to use the lounge and get some work done even before check-in. I was also happy that welcome drinks are always available, as some Hotels close this service before check-in hours. There was a wide selection of decaffeinated tea bags, which I appreciated. The bathroom felt spacious for the size of the Room. Amenities were kept to the essentials with no waste. There were no charging cables in the Room, but there is a great selection of items available to borrow, and it was convenient to pick them up at the front desk. Every staff member was pleasant and professional, making my stay very comfortable. Breakfast was also well stocked considering it is complimentary. Thank you very much.

I stay at this accommodation almost every month. The location is quite convenient, though it's near the entrance of Nishiki-San district, and above all, it's very affordable. Mineral water service started at the end of May. Cleaning might be challenging due to staff shortages, but this time, the bottom of the unit bath was extremely slippery, possibly from soap residue. This has never happened before...

The lobby feels very pleasant with its spacious layout and high ceilings, but the carpets on each floor from the elevator to the Room are old and noticeably stained. It may be time to consider replacing the carpets.

We stayed at the Washington Hotel for four nights from the 20th to the 24th. On the first day, there was a water leak while I was taking a bath, so I contacted the front desk. They promptly prepared another Room for us (an upgrade). Thank you very much for taking such good care of my daughter and me. Since it is located in central Sakae, we were able to use the Sakae subway to visit many places without needing taxis. We also had amazing seats at two live shows. The Hotel staff were all very pleasant, and we would like to stay here again next time. Thank you for a wonderful four-day trip to Nagoya.

I stayed for four nights to take a graduate school entrance exam. The Room was simple and compact, very clean, and amenities (except toothbrushes) were available at the front desk in a pick-and-choose system with a wide variety. The mouthwash was especially useful. My Room had no bathtub—shower only—but it was sufficient for the season. The sink had an island-style layout, which made the limited space feel more open. The bathroom area and the bed could be separated by a curtain, which was convenient when changing clothes. Also, the Hotel front desk staff were kind and very helpful—I truly appreciated their support. Breakfast was more substantial than I expected for this price. I saw many international guests as well. The location is great: close to the station, with a convenience store right in front. It’s easy to see why it’s fully booked—excellent value for money. This is a Hotel I’d like to use again. On the day of my exam, the Higashiyama Line stopped running, but I was able to get there via the Meijo Line. It seems that students staying near the Higashiyama Line didn’t make it in time for the start of the exam. Thanks to staying in Sakae, I was able to avoid that problem.

Despite the central location, the Room has a desk and a bit of extra space, and the price is reasonable, offering excellent value for money. If the cleaning were a little more thorough, there would be nothing to complain about. It felt slightly dusty and the bathroom walls were a bit dirty, so I couldn’t give full marks, but overall I think it’s very good.

I stayed in the Luxury Single Room again this time. The bathroom and toilet were separate, and the room even had a kitchen and a washer-dryer (though I didn’t use it). Considering the price and Facility, it was very reasonable. Check-in at the front desk was smooth, making it a pleasant Hotel. I’d love to stay again next time.

It was conveniently located near the station. Breakfast was available, and I think I had a comfortable stay.