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Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

While looking for a place to stay in the Izu area, we happened to learn that this property is used as a filming location for a drama my husband loves, so we booked it. It was our first time visiting Shuzenji Onsen. Because the hotel strongly highlights its connection to the drama, I initially wondered if it might be a bit of a “fan-oriented” place. In reality, once we arrived, we found thoughtful hospitality throughout—not only in the facilities and atmosphere, but also in the service—so we could truly relax with peace of mind. What impressed me most were the small touches everywhere on the property. Not only were little inconveniences—things you often wish other inns or hotels would improve—quietly resolved, but there were also many ideas that made me think, “So this is how it could be even more comfortable,” even for things I hadn’t considered inconvenient before. Nothing felt over-the-top, yet every detail seemed to come from carefully considering guests’ movements and feelings. I believe that accumulation of thoughtful touches is what makes the entire stay so comfortable. Even the amenities and in-room items felt carefully selected one by one; it was clear they had thoroughly thought through how guests can spend their time pleasantly. The service also left a strong impression. The staff member who looked after us was relatively young—polite yet pleasantly friendly and approachable—and our conversations were enjoyable, which naturally helped us unwind. We also felt genuine warmth from all staff members and their desire for guests to have a wonderful stay. The heartfelt hospitality—attentive without being overly formal—was exactly what suited us. The food was excellent as well. The presentation and tableware had a playful touch, and there were pleasant surprises in both ingredient pairings and how dishes were served; we enjoyed each course with fresh anticipation right through to the end. It was clear that no corners were cut even at breakfast, making for an extremely satisfying stay. Perhaps because it was just before a holiday weekend, we had the large public bath almost entirely to ourselves and could enjoy the hot springs at leisure. The garden was beautiful too—I can easily imagine reservations becoming highly competitive during autumn foliage season. We usually visit Hakone more often, but extending our trip by about another hour brought us here—and compared with Hakone’s prices, we were amazed that such an indulgent experience could be enjoyed at far more accessible rates. It was a wonderful property that made us want to return in another season.

The food and hospitality were outstanding. Adding Izu sweetfish to dinner was absolutely the right choice. All of the other dishes were also delicious. The butler’s hospitality was exceptional—they even put together a helpful list of recommended nearby lunch spots by category, complete with QR codes. Overall, it was a highly satisfying stay. Thank you very much!

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

This was our second stay, and it was a wonderful Room where we could enjoy an open-air rock bath while looking out at the beautiful garden (with an indoor bath as well). Both dinner and breakfast were delicious, and my elderly mother was very satisfied. The service was excellent, and we truly appreciate all your help.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

We stayed here for a trip to celebrate my husband’s birthday. The staff’s hospitality, the meals, and the atmosphere were all outstanding. As I am pregnant, we truly appreciated your thoughtful consideration with the food. It was our first trip together in a while, and we were able to feel completely refreshed! We’ve already been saying to each other, “Let’s go again!” We look forward to staying with you again. Thank you so much!!

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

They upgraded our Room beyond what we had reserved, and we unexpectedly got to stay in a 120 m² suite. The suite with a spacious ocean-view balcony was simply breathtaking! The blue-themed interior was beautiful as well, and we enjoyed a truly luxurious stay. The restaurant food was excellent, and the freshly fried horse mackerel at the live kitchen and the roast beef really lived up to expectations. At check-in, they asked about the purpose of our trip; when we told them it was for our wedding anniversary, they surprised us with an anniversary dessert plate—an unforgettable Hotel stay from start to finish. They also offer Shuttle Service, so even without a car we were able to get there without any trouble. We would love to return.

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

I stayed for two nights. I chose a Mt. Fuji View room expecting to see Mt. Fuji from the room, but unfortunately it was cloudy, so I only got to see it on the morning after my first night. Still, that didn’t matter at all—the hotel’s open-air bath and location were excellent! From the top-floor open-air bath you can see Mt. Fuji (I only managed to see it once due to the weather), and what made it even more interesting was being able to watch both Shinkansen and local trains passing through Mishima Station directly below from the bath. There were also restaurants and a dried fish shop on the same floor as the hotel and on the first floor. Right outside the hotel there were more places to eat, including izakaya pubs, so the location was really convenient. The whole town is compact with everything close together, making sightseeing and dining very easy. It’s definitely a place I’d love to visit again. It’s such an appealing hotel that I’d want to stay here again next time—and I would happily recommend it to many people!

We stayed here with three generations—my daughter and her husband, our grandchild, and my mother. The private bath was spacious, and the Onsen was wonderful! The dining area was also a private room, and the staff who served us were very kind, so we had a great time. Unfortunately, the weather was bad and it was cold, so we couldn’t use the pool. It was our first time at an Accommodation where the Room, meals, and large public bath were all on the first floor, making it easy to get around with minimal walking. I think it’s an elderly-friendly Accommodation! If we have another chance, this is a Hotel we’d love to stay at again. Thank you very much.

This was our first stay. Three of us—female high school classmates—traveled together, and we were able to spend a very comfortable time here. The inn had a calm atmosphere, everything was impeccably clean, and many of the staff had a soothing, welcoming manner. The meals were delicious, with many dishes that felt nourishing and made us happy. For us in our 60s the portions were a little generous, but we were very satisfied. We would love to visit again with our families as well. Thank you for such a wonderful time.

This was my first stay here. Although it was listed as “limited availability due to exterior construction,” it didn’t bother me at all. (The view from the large public bath was more than enough!) The Japanese-style room was spacious, and I felt truly pampered. The 15 m pool was small but still very satisfying, and the hot-spring public bath and sauna were excellent. I love walking around town, so I explored the covered shopping street from Ito Station on the way—and it felt like, “Wait, I’m already at the hotel?” I’d like to make this my regular place to stay whenever I visit Ito.

It was my first time using this Facility, so my expectations were mixed, but the view from the hilltop was amazing. My Room was on the 2nd floor of the main building, and unfortunately a large tree blocked the view from the balcony. However, I later learned that the 2nd floor has smoking-allowed Rooms, and they said they would consider it if I requested an upper floor. Both dinner and breakfast were extremely satisfying. The female staff member was also very pleasant; her name tag said “Densuke,” so I asked if she was from Densuke Chaya in Atami—and she said yes. That explained why the food was so wonderful. There were so many dishes that I had to give up on the kamameshi. I used to stay at other Hotels in Ito, but from now on I’d like to stay here.

The Room was thoroughly cleaned and well organized, to the point that you wouldn’t notice its age, so I felt at ease during my stay. Since the Room has an open-air bath, I could soak at my own pace and it was very comfortable. Best of all, I could relax and unwind while listening to the sound of the river flowing just below. All the staff who assisted me from check-in to check-out were kind. I rated it 4 stars because I felt the incense scent at the front desk was a bit too strong.

The warm, welcoming atmosphere from everyone at the Ryokan was wonderful. The Room was clean and very relaxing. From the flavors to the presentation, the meals were truly enjoyable, delicious, and outstanding. The portions seemed a bit small at first, so if you let your guard down you might not make it to the end—happy problem to have. (Laughs) The beer in the Room wasn’t ice-cold, so next time I’ll grab one from the back!! I’ll visit again in a different season—thank you in advance.

The complimentary drinks and soft-serve ice cream after check-in were a nice touch. There was also bread at breakfast, but it ran out quickly and wasn’t replenished afterward. There were no skincare items like toner, so be sure to bring your own! Great value with no unnecessary frills or extravagance, so I could relax without feeling self-conscious. The meals were pretty good as well. I’d like to visit again if I have the chance.

It was excellent. There were four highlights in particular. 1. Riverside dining. Eating near the river has a wonderful atmosphere. You hear frogs and birds, and their sounds change over time. The sound of the rapids stays constant while subtly shifting. As it gets darker outside, the overall colors gradually change. Lights come on. Even the air changes—what feels bright and cheerful becomes cooler and refreshingly crisp. It’s fascinating how, compared with the start of the meal, it can feel as if you’ve moved to a completely different place. In that setting, dish after dish is served—luxurious, plentiful, and delicious. And after having some drinks and getting pleasantly tipsy, by the time it hits you the scenery around you has transformed as well, which adds even more charm to the experience. 2. Fireflies in flight. About a one-minute walk from the Accommodation, we were able to see many fireflies. The path is very dark, so you need to be careful—darker than expected. Countless fireflies were flying through the space between a bridge and the river below it. Some even came within about a meter right in front of us. We could clearly see them flying—and we saw so many of them. The swirling dance of blinking lights conveys something mysterious about life itself. 3. Private Onsen baths. There are four private Onsen baths, and every one was wonderful. I think the water quality is excellent—a slightly sulfur-scented Onsen. It’s my favorite type of water quality personally; I don’t find places like Shuzenji, Izunokuni (Izu-Nagaoka), Yugawara, or Izu-Kogen quite as good for my taste, but I really liked Yugashima’s Onsen. 4. The river view from our Room terrace. Even more than the view itself, hearing all the natural outdoor sounds—including the flow of the river—was incredibly soothing. I brought a Mozart DVD and asked staff to prepare a DVD player for me, but while listening to Yugashima’s river and nature sounds I completely forgot to watch opera at all. There wasn’t anything negative in particular.