สถานีคาวาสุ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I wanted to let my grandchildren swim in the ocean for the first time, so after looking around, we chose this Hotel. The sea was very beautiful, and there was also a pool, which was great! There was an indoor play area as well, and my grandchildren seemed very satisfied. We had buffet meals for two days, and the dishes varied a little each day, so we never got bored and enjoyed everything. The only disappointment about the bath was that there was no open-air bath, and the water was quite hot, so we couldn’t relax for long. We were a large group and may have been noisy, but all of the staff were very kind and treated us warmly—thank you so much. We had a wonderful and comfortable stay, and both adults and children were very satisfied.

You can see the ocean from the Hotel Room, and if you walk a little way down the slope, the sea is right in front of you—perfect for picking up a coffee at a convenience store and relaxing on the beach. Dinner was plentiful, featuring simmered golden eye snapper (a bit sweet for our taste), spiny lobster, abalone, and more. It was also nice that we could use a voucher to choose items such as tempura, seared bonito, or dessert. There was an Onsen as well as an open-air bath, and we enjoyed them many times. Breakfast was buffet-style; the freshly grilled dried horse mackerel was especially delicious. They also had organic coffee, which we enjoyed. Thanks to the staff’s thoughtful attention to detail, our stay was very comfortable.

As mentioned in the reviews, the staff at the accommodation were very considerate, and the accommodation itself, with its 100-year history, provided a relaxing and leisurely experience. Meals were served in the room with a variety of dishes, all of which were delicious. My husband and I thoroughly enjoyed them. However, the "Sennin Bath" being mixed-gender made it uncomfortable for women to enter. As noted in reviews, there seemed to be men lingering near the entrance, which was disappointing. On the other hand, we appreciated being able to reserve a private bath that was spacious and enjoyable.

Our family of four stayed in the Black Ship Suite for 2 nights and 3 days. We found this Room last year and had been wanting to stay here. It was spacious and very clean, and outside the window was the black ship (the Susquehanna). It truly was an amazing space! Because we chose a Multiple Night Stay, we spent all of the second day in the Room, enjoying the open-air bath, hinoki bath (cold bath), and sauna all day long. We cooled down on reclining chairs in the large changing area, relaxed in the massage chair, and lounged on the Yogibo—each of us was able to enjoy an incredibly luxurious time. It was also great that the amenities included CHANEL, Dior, Shu Uemura, and more. On the second day, we were happy that not only bath towels but also mineral water, beer and juice in the refrigerator, plus different snacks and sweets from day one were replenished for us. The meals offered a wide variety of dishes with beautiful presentation. Everything was delicious, and both days featured completely different menus (with different ingredients), which showed the chef’s thoughtful care. All of the staff were kind and courteous, and we felt their hospitality came from the heart. Everyone’s smiles were wonderful. After breakfast on day three as we were leaving the restaurant, someone said to us, “Thank you for staying with us for two days,” which surprised us—in a good way—and made us feel grateful as well. The Hotel itself has a Showa-retro sense of age to it, but it became a Hotel we definitely want to return to. (It’s a shame I couldn’t upload photos for some reason.)

Thank you for welcoming us with such warm hospitality! We booked a Room with an open-air bath, and it felt more open than we expected, which made us a bit nervous, so we used it early in the morning and at night when it seemed like no one would be around. The meals were also delicious, and we were very satisfied! We ate so much we could barely move.

I stayed for one night during the first half of Silver Week. Due to an unfortunate heavy rain warning, I ended up extending my stay (there were occasional power outages, but service was restored quickly), and I was able to enjoy my Hotel stay with my dog without any issues. If I had to mention one thing, the indoor dog run felt like an outdoor shed and seemed a bit old, so I didn’t feel like staying there for long. I would have preferred a brighter indoor space with a cleaner feel. However, the staff were kind and spoke to me warmly, which made me feel very comfortable. The meals were excellent and I was very satisfied.

Third visit I accidentally made a Reservation for the Japanese restaurant, but they kindly accommodated my last-minute change. When I mentioned during the Reservation that it was my daughter’s birthday, they surprised us at dinner with a beautiful bouquet and a special dessert plate. We were truly satisfied with their warm hospitality. Above all, we enjoyed what felt like a private beach far from any crowds, along with the infinity pool and sauna. Surrounded by crystal-clear sea and sky, we had an unforgettable time. The food was delicious as well! We’ll be back again.

We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

As we did last year, we stayed again during the Obon holiday this year. Thank you for a wonderful time!

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

We stayed during the Obon holidays on a breakfast-only plan. The building is a bit old, but the Room had been renovated and was very clean, with stylish interiors and a great view—truly wonderful. The baths were also clean; they operate on an alternating schedule for men and women, and we were especially impressed by the panoramic bath on the 6th floor with its amazing views. Breakfast was very luxurious and satisfying, featuring simmered splendid alfonsino (kinmedai), horse mackerel namero, ara-jiru fish soup, plus a buffet. We would like to come again.

True to its name, the baths were excellent. The large public bath was spacious, and the open-air bath in the Room was a comfortable size, so we were able to fully enjoy the baths. The meals also offered a wide variety; we had rice with simmered golden eye snapper and left completely satisfied. The rice was especially delicious, and we ate more than we should have. We would love to stay again.

We have been staying at Inatori Ginsuiso for four generations, ever since my late mother. It is truly a wonderful Accommodation with exceptional charm. Above all, the hospitality of the staff is outstanding. From the time of our Reservation, they carefully accommodated my grandchild’s food allergies, the number of guests in our Room, dining table arrangements, and anniversary requests, which allowed us to visit with complete peace of mind. After arriving, we received a thorough explanation at the front desk and fully enjoyed the lounge, children’s stamp activities, and the pool and Onsen facilities. My grandchild especially loves feeding the many koi swimming energetically in the clear stream in the lobby, as well as enjoying delicious snacks and drinks in the scenic-view lounge. Since what’s offered changes by time slot, it always feels exciting. With long-standing services unchanged and new ones added over time, you can really feel Ginsuiso’s continuous efforts. As it was a family anniversary trip, we stayed for the first time in a premium suite Room with an open-air bath. The Room was beautifully prepared to perfection. With ample space and a thoughtfully designed layout, three generations were able to spend time together comfortably and happily without stress. They even delivered lounge snacks and drinks to our Room—such attentive service truly moved us. Soaking in the open-air bath while gazing at the moonlit sea view was an unforgettable luxury. At dinner, they connected tables so that all eight family members could sit together. We were able to celebrate milestones—70th birthday celebrations (Koki), a promotion, and Shichi-Go-San—with delicious cuisine and joyful conversation. When my grandchild spilled water, staff quickly wiped up the floor and brought a replacement yukata. Their warm consideration went far beyond simply serving food—we were impressed again. In addition, because it was an anniversary stay, Ginsuiso gave each of us a gift; we were filled with surprise and gratitude. After dinner came fireworks launched right in front of us on Level 6 along with a dessert buffet. From 10:00 p.m., there was night-time service with upgraded alcoholic beverages—truly impeccable hospitality from start to finish. The next morning we enjoyed an outstanding breakfast buffet with both incredible variety and flavor—we were completely satisfied. After that we continued to make full use of everything: our Room’s open-air bath, the pool(s), large public bath(s), and seaside pool(s), then checked out at 1:00 p.m. The moment we checked out we started thinking about when we could come back again. My grandchild was so sad about checking out that they cried... We will definitely be back again. Thank you very much to all of your staff.

The views of the islands in the bay and the Izu Seven Islands are stunning. The attentive service down to the smallest details and the kindness of the staff were wonderful, and I would definitely like to stay again. One concern: when entering for dinner, a tall bearded white male staff member spoke in an overbearing manner and told us to wait outside. Please address and improve this. A female staff member quickly came over and kindly assisted us. Aside from that, the food was excellent, and the open-air bath was amazing—I would love to return again.

We were extremely satisfied! We were impressed by the prompt, thoughtful service. The food was delicious and generously portioned.

We stayed here to celebrate my girlfriend’s birthday. Everything was outstanding—the beautiful Room, the delicious meals, the private bath, and all the Hotel staff. The food in particular was amazing; the course meal made generous use of ingredients from Shimoda, and we could truly savor Shimoda’s richness from start to finish. The Hotel staff were also very kind—helping us with a small mishap in the bath (lol) and explaining each dish clearly. My girlfriend was thrilled, and I’m glad we chose this Hotel. Thank you for taking such great care of us!

I’ve traveled to many places, but the meals—both breakfast and dinner—were absolutely delicious! The grilled seafood dinner was especially great, and the grilled fish at breakfast was also excellent. The Accommodation had a charming, classic atmosphere, and there were thoughtful services like sweet red bean soup and cold tea after the bath, which made our stay truly enjoyable. I’d love to visit again!

The meal, made with plenty of local ingredients, was satisfying in both quality and quantity. It paired very well with the local sake we received as a perk. The Room was flawless, including the open-air bath. The large public bath at the sister property across the road (seaside) was also excellent, but since it was rainy that day, it felt a bit inconvenient to use. The large public bath at SAZANA was also a little small, which was the only disappointment. The service was friendly and attentive, and we were truly able to relax. Thank you very much for taking such good care of us.

Although we arrived much later than our scheduled check-in time, the staff kindly assisted us without any sign of displeasure. We are truly grateful. The three of us stayed, and the price per person was very affordable. Despite the low cost, it was a comfortable and wonderful Accommodation. We would definitely like to stay again next time. Thank you very much!

Every fish dish at dinner was excellent, and we truly enjoyed it. Sashimi, grilled dishes, and simmered dishes kept coming one after another, and we were completely full. It really felt like a seaside Accommodation. The explanations on how to eat each dish were also thorough, and the service was outstanding.