สถานีอิซุ-โคเก็น × ที่พักคอทเทจพร้อมสระว่ายน้ำการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We were very satisfied with both the Room and the meals. We have stayed at various Ryokan and Hotels considered fairly upscale, but here we especially felt every staff member’s genuine care and dedication to ensuring guests are happy—it was a wonderful experience. My wife also said she would like to come again.

We stayed here as a family. The pool and the Facility were clean, and the pool temperature was just right, so we had a great time. If I had to mention one thing, the convenience store is a bit far by car, and there are few streetlights at night, which makes driving difficult—so it would be perfect if drinks and alcohol were prepared in advance. We would love to stay again with our family if we have the chance.

The entire Facility was spotless. The staff were very kind, and dinner was delicious with plenty of volume, including meat and seafood. Breakfast also exceeded our expectations, with lots of tasty bread. The in-Room coffee was authentic and freshly ground from beans, and cups and glasses were provided. The refrigerator had complimentary mineral water—two bottles per person. What impressed me most was that bathing amenities (towels, face masks, a brush, razor, body towel, slippers, etc.) were thoughtfully prepared to match each guest’s gender and age. I don’t think you often find a glamping Facility this well equipped. It also felt reassuring that staff seemed to patrol until quite late at night. If I had to mention one drawback: the toilets on the glamping side were unisex, and the door lock was a bit hard to secure. My husband had no issues at all, but I used the toilets in the separate Facility a short walk away. Still, there were play areas like wooden swings and a trampoline, and we could enjoy stargazing by the bonfire next to our Room. The kids loved it so much they said they want to come back—overall we were extremely satisfied! It’s a wonderful Facility where you can really feel the staff’s thoughtful attention. Our whole family had a great experience. Thank you very much.