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The reflecting pool terrace offers different scenery during the day and at night. The view from the Room is also breathtaking—nothing to complain about. Dinner was a kaiseki course, served at just the right pace by the staff, and I felt this Hotel offers excellent hospitality. Th

It made me think about visiting again when mandarins are perfectly ripe next time. The staff members were very cheerful and friendly; their warm hospitality allowed us to feel completely at ease during our stay. We created so many wonderful memories here—thank you so much for e

We enjoyed the handcrafted meals that made the most of the ingredients, and the whole cake with a plate and half sparkling wine was a surprise for my wife, which she truly appreciated. Upon leaving the property, we even received a commemorative gift, making it a truly wonderful t

The women especially appreciated how easy the kitchen area was to use. The bath was also very comfortable, with Onsen water available. We also enjoyed an outdoor BBQ, and the insect-repellent supplies provided—such as mosquito coils—made it very comfortable. The kids had a great

Stayed with my wife in Room 207, which includes an Onsen with a rock bath. The room had an open-air bath, allowing us to enjoy the Onsen as many times as we wanted without any hesitation. The view was stunning, and the water temperature was perfect—truly breathtaking scenery.

The staff were also gentle and kind, allowing us to spend peaceful time together as a family. The food was more than we could finish—an inventive course meal that truly felt like an escape from everyday life. Everything was delicious, and we left completely satisfied. I also a

A clean, pleasant, spacious Room and a delicious breakfast! The staff were friendly and welcoming while keeping just the right distance. They replaced amenities such as bath towels, bath mats, and toothbrushes, but my towel didn’t come back (lol). If possible, I’d appreciate it i

As always, the beautifully presented and delicious meals made with seasonal and local ingredients, the perfectly tempered onsen with natural flowing hot spring water, the staff's attentive hospitality, and the consistently high-quality service befitting a luxury ryokan allowed us

First of all, the breathtakingly beautiful and grand view from the entrance to the lounge was stunning. My parents were overjoyed. The Room we were guided to was wonderful; the view from the window, amenities, drink bar, matcha tea with Japanese sweets—all these thoughtful touc

Although we couldn't enjoy outdoor sightseeing due to the typhoon, the hotel's activities were incredibly fulfilling. The heated pool had slides and plenty of play equipment suitable for toddlers, which made our son very excited. The room on the top floor offered a stunning

As always, the staff were full of hospitality, making this another truly lovely stay. With the Classic Hotel Passport, you receive one free night voucher upon completion, and my spouse and I have been talking about coming back to Kawana Hotel to experience this wonderful stay ag

Thank you very much for your exceptional hospitality. We stayed here for our wedding anniversary, and the hospitality was wonderful, making our stay perfect. We are truly grateful. The meals were varied, and both the quantity and quality were excellent. We were very satisfied

Additionally, the all-you-can-drink selection in the refrigerator (bottled beer (Asahi and Kirin), small bottles of sake, cola, orange juice, etc.) was highly satisfying. The Room's Facility was clean and user-friendly. Each Room had both an indoor and an open-air bath, allow

The staff's hospitality, the delicious and seasonal cuisine were top-notch. Highly recommend the "Izu Seafood Hot Pot," which highlights the rich flavor of dashi broth. With natural hot spring water flowing directly, each room has a spacious bath, along with an outstanding larg

It was about a 7–8 minute taxi ride from Granpal Park, so our tired kids didn’t get cranky. The food was delicious, the Onsen was wonderful, and we were very satisfied. The staff were kind and made us feel comfortable. The Room was spacious, so the four of us could relax comforta

The view from the private open-air bath in our room was stunning, and we thoroughly enjoyed the meals made with carefully selected ingredients. We were extremely satisfied. The staff's hospitality was excellent, providing detailed explanations even for us who were unfamiliar w