สถานีนิชิอิซุมิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I stayed for two nights in September. The Hotel is in a very quiet area, about 7 minutes by Shuttle Service from Kanazawa Station and about a 15-minute walk away. There aren’t any places nearby for dinner, but it seems you can have food delivered from restaurants in the city via room delivery. Buses run about every 30 minutes, so it was hardly inconvenient, and the waiting room for the bus was clean and well maintained—thoughtful attention to detail was evident. On the first day, I lined up for breakfast from 6:30 a.m. to get the limited omelet and was able to enjoy it. In addition to the limited option, there were four types of omelets; I also tried the Hyakumangoku shiitake omelet, which was outstanding and incredibly delicious. I didn’t use the large public bath this time and used the in-room bath instead; it was spacious enough and comfortable. Overall, it was a very comfortable Hotel stay. I would like to stay here again when visiting Kanazawa.

We enjoyed another wonderful trip to Kanazawa. The staff at the club lounge were very kind and took great care of us. The green tea jelly was especially delicious. Thank you very much! We’re looking forward to visiting again in winter.

Overall, it is very clean and well-equipped. From the entrance, the atmosphere feels extraordinary and exciting. This attention to detail is carried through to every corner. The Room amenities are excellent, the meals are outstanding, and the service is pleasant. The only disappointment was that the hair dryer felt ordinary and a bit old. Great value for money, highly recommended.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

Everything—from the hospitality and the Room to the dinner—was outstanding, and we were completely satisfied. First, the matcha tea and sweets served as a welcome were delicious. The steak kaiseki dinner was carefully prepared dish by dish, the meat was tender and very tasty, and although the portions were generous, we finished everything. The herbal tea also had a wonderful aroma and was very relaxing. Their commitment to ingredients from Noto really came through, and you could feel their love for Noto. The service was also excellent. The Room was just the right size, and we appreciated having a large table. When visiting Kanazawa, I would definitely recommend this Accommodation to many people. I would love to stay here again.

It was a truly wonderful hotel. I visited Kanazawa with my elderly mother, and booking a hotel in such a great location surrounded by sightseeing spots was absolutely the right choice. Getting around by taxi was smooth and easy.\nBefore check-in we arrived early, but we were promptly shown to our room as they told us it was already ready, which made my mother very happy.\nThe carpets and wall art throughout the hotel were exactly our style and really lifted our spirits.\nWe were also captivated by the Kutani ware mugs and teacups provided in the room. It made us feel, “We’re really traveling in Kanazawa!” and we were so pleased.\nThe coffee tasted especially delicious in those cups, but it was a little disappointing that the same ones weren’t available in the gift shop.\nInstead, we bought Kutani ware as souvenirs at a Kutani shop on our way home.\nFor dinner, since I was traveling with my elderly mother, I had requested seats as close to the buffet tables as possible, but they kindly prepared a private room nearby for us.\nThanks to that, we were able to enjoy our meal at a relaxed pace.\nThank you very much.\nI truly appreciate the staff’s thoughtful attention to detail.\nWe were very satisfied with both the quality and quantity of everything—from Kanazawa specialties like jibuni stew and Kanazawa oden to nodoguro sushi and dessert.\nHere as well, many beautiful pieces of pottery such as Kutani ware were used for small plates, allowing us to enjoy the food visually too.\nI rated the facilities 4 stars only because my elderly mother felt that overall the interior of the hotel seemed rather dark—this is just our personal impression.\nAfter checkout we took the shuttle bus to the station; it was a large sightseeing coach and very comfortable.\nThank you for taking such good care of us.\nWe would love to stay again.

The approach to the Hotel was a bit hard to find, and when I reached the lobby and saw the small front desk, I wondered if I had made a mistake with my Reservation. We stayed as a group of five and booked two Rooms—a triple and a twin—but the triple Room was especially small. Those were my only concerns. However, the Rooms were very clean—everything was spotless and well maintained. The small Room size was made up for by the large public bath, and above all, we were extremely satisfied with how delicious breakfast was! Beautiful presentation, great seasoning, and breakfast in a quiet space without any noise or bustle!! Everyone was very happy. If I have friends planning to visit Kanazawa next time, I will definitely recommend it. I think it’s a high-quality Hotel that exceeds its price. Please give it a try!

The location is excellent, and the Room size and furnishings were great—especially the bathroom facilities, which were very convenient and impeccably clean. I would like to stay again.

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

Due to my own requests and the condition of the Room’s facilities, I asked to change Rooms, and you responded very quickly—almost more kindly than I deserved. To the manager, the staff who hurried to clean, and everyone at the front desk, thank you very much.

I stayed here for sightseeing in Kanazawa. Although I took a bus from the station, it was a very convenient Hotel—Higashi Chaya District, the 21st Century Museum of Contemporary Art, and plenty of lunch and dinner options were all within walking distance.\nIt was my first stay, but my friend who stayed with me chose it right away after saying, “Nono is recommended.” The Room was easy to use, clean, and I was very satisfied. The large public bath was also very clean.\nI also enjoyed the late-night soba and was extremely satisfied. Next time I’d like to try the buffet. I will definitely stay again, and I would love to recommend it to other friends as well.\nThank you very much for your hospitality.

It’s basically a standard Hotel single room, just without a toilet or shower. In the large public bath on the basement level, there are two private shower booths that you can use freely. Shampoo, conditioner, body & face soap, and cleansing oil are provided in both areas, so you can come empty-handed. Paper towels are available at the sinks as well, so having just one towel and one bath towel is usually enough. A hair dryer and curling iron are also provided for peace of mind. The only essential item is earphones—no talking and no sound allowed—so be sure to bring them. Other than that, it’s simple and very clean, so I recommend it.

Although I arrived earlier than planned, I truly appreciate that you prepared my Room for me. It allowed me to take my entrance exam calmly. The bus schedule to Kanazawa University was also posted in front of the lobby counter, which was very helpful. Thanks to you, I passed.

From my first stay, I was impressed by the wonderful attentiveness of the breakfast venue staff, and since then I have decided to stay here whenever I am in Kanazawa for work. This year, I was relieved to see the same staff members again. Even though they seem busy with many international guests, I am always impressed by the thorough cleanliness and hospitality throughout the Hotel.

The Hotel was very clean and functional, which was truly great. There were also materials prepared to introduce sightseeing spots and gourmet options around the Hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely use this place again when I visit Kanazawa. Additionally, the hairdryer was a big hit with the women in my family!

It was my first time back in Kanazawa in 25 years for a conference trip. The accommodation options had changed so much since then. I was torn between a traditional ryokan and the convenience of a business hotel, when I found this place and booked it because I loved the concept. It felt a bit more spacious than I expected from the layout, and I was especially impressed by how comfortably roomy the bathroom was. The subtle fragrance throughout was what pleased me most. I hope to have the chance to stay here again next time.

My stay was very comfortable for the following reasons: 1) It is located next to Kanazawa Station, 2) The staff were very kind, 3) The Room was clean, and it was convenient to be able to turn off all the lights with a single switch, 4) Free newspapers were available, 5) The large public bath helped relieve travel fatigue.

This time, I stayed for three nights. I had reserved a single Room, but they upgraded my Room. With plenty of space, it was easy to spread out my luggage and organize three days’ worth of clothes and souvenirs without any stress. Thank you very much. I have stayed here many times. It is a long-established Hotel, and I personally love the antique-style furniture. It was my first summer in Kanazawa and it was definitely hot, so I was happy to find cold Kaga roasted tea prepared in the Hotel lobby. It was delicious. With wine available in the lounge and convenient access to sightseeing areas, I think this is an excellent value Hotel. When I visit again in a different season, I would like to stay at this Hotel again.

The Hokuriku Shinkansen was delayed by over 30 minutes, which threw off our schedule quite a bit. I ended up arriving much later than the check-in time, and you even contacted me—I’m sorry for causing you concern. After that, you were very kind and helpful, which was a relief. Your careful explanations made me feel at ease. The grilled overnight-dried nodoguro served at breakfast was absolutely delicious. When I checked a dried-fish shop to buy some as a souvenir, I found it’s a premium fish costing just over 3,000 yen per fish! It felt like such a lucky breakfast. Thank you very much.

It was a relatively new and clean Hotel. The front desk, lounge, hallways, and other areas were well maintained and thoroughly cleaned, so you could really tell how hygienic it was. The welcome services were plentiful, and I was able to relax at ease. In particular, the late-night ochazuke service was something you don’t find elsewhere, and it was excellent! As is probably the case at many tourist destinations, this Hotel also had many international guests who seemed to be enjoying their stay. The large public bath isn’t very big, but I was able to unwind. Breakfast offered a wide variety of items and tasted great. If I visit Kanazawa again for sightseeing, this is a Hotel I’d like to stay at again.