สถานี Shinano-Takehara × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

Thank you as always. We were very satisfied. Points we noticed: The sliding door to the men’s bath does not close properly (since earlier this year?). It may need the roller height adjusted or the movement tightened. Some guest rooms have no Wi‑Fi signal or a weak connection, so please check. Even so, we will be back again.

Although it was the peak of summer and very hot, it was wonderfully cool here—perfect for a summer getaway. Above all, the food was absolutely delicious. The local dishes and beer were fantastic!

After reading everyone’s Reviews, we decided to stay at this Hotel! Just as the Reviews said, the Onsen was outstanding. The meals also offered a great variety of dishes, and everything was delicious. Other than the broken TV remote in our Room (we ended up operating it on the unit itself—I’m sorry I forgot to mention it directly), an unremovable stain in the Room toilet, and someone bringing a smartphone into the Onsen (I was very surprised), everything else—at this price for this season, the quality of the Onsen, and the hospitality of your staff—was extremely satisfying. Unfortunately, the weather was bad so we couldn’t go hiking, but next time I’d love to hike from the Maeyama Summer Lift. We look forward to staying again. Thank you very much for taking care of us.

The breakfast was surprisingly luxurious. I would like to stay here again.

Okushiga is the most remote area within Shiga Kogen. In return, the snow quality was excellent, there were fewer people, and our stay was very comfortable. The Hotel itself felt quite old, but functionally there were no particular issues. However, the ski lockers were small and limited in space, so it was a bit difficult to fit skis and boots inside, and the area for putting on shoes was also cramped. The bath was not an Onsen, but it was spacious and relaxing to use. For dinner we used the French restaurant. Although Reviews were not very positive, the à la carte menu was very delicious. Breakfast had a decent variety and was satisfactory. Bathrobes were provided in the Room. I only realized at checkout that yukata could be provided upon request; I would have liked to have known earlier. The front desk staff responded politely and helpfully throughout our stay.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

Our stay for three men, all turning 72 this year, was very enjoyable. - We could park right in front of the Hotel, and the lift ticket counter is connected to the front desk. The 1-day pass was inexpensive (about half the price of other ski resorts), and Accommodation guests also received a 500-yen discount. - Both the Room and the large public bath were spacious, so we could relax. The dinner buffet included 1 hour of all-you-can-drink, and although there was no all-you-can-eat crab option, dishes were replenished quickly when they ran out, which we enjoyed. - A few points to consider: the air conditioner in the Room was quite noisy, and there were no chairs in the ski locker room. Also, the shop’s refrigerator only had ice cream and no ice; unfortunately, a store diagonally across from the parking lot had sold out of ice as well. All of the Southeast Asian staff at both reception and the restaurant were very pleasant—thank you for a wonderful ski trip.

The entire Hotel was very clean, and all the staff were kind and helpful, which made it a comfortable stay. The food was also delicious, and we were very satisfied. The Room is very simple, but that simplicity made it a calming space where we could relax.

Dinner was at an izakaya using the Hotel voucher. We had a grilled fish set meal and local sake within the voucher amount. It was delicious. In the morning, we had bread and coffee; I would have liked a salad. The bath was very hot, but the water was great. The only drawback was that the parking lot was hard to find. Thank you for your hospitality.

I stayed on the Shinshu Beef Plan. The meat was more generous than expected and absolutely delicious. There were also plenty of fresh vegetables, and the simple preparation let me fully enjoy their natural flavors. The Facility is old, but it has many furnishings that convey its history, and the overall atmosphere lets you immerse yourself in a Showa-era vibe. Perhaps due to energy-saving measures, some corridors and the post-bath lounge felt a bit dark at night and were slightly unsettling, but I can imagine how challenging it must be to maintain such large-scale facilities. The Onsen is one I want to visit again and again—please keep up the great work!

This is my favorite Accommodation in Nagano! The meals are a delightful blend of Japanese and Western cuisine, thoughtfully crafted in every detail, and they impress me no matter how many times I visit. The morning miso soup is especially outstanding. It’s made with nemagari bamboo shoots that the owner’s son went to gather, and it makes me feel happy from the very start of the day. And the Onsen is wonderful as well. Perhaps because many guests love bathing, they don’t dilute the water much, so you can enjoy it just as it is—nice and hot—which I really appreciate. Onsen lovers will be thrilled. Above all, what makes this Accommodation special is the proprietress. She feels like everyone’s mom—always cheerful, and when you need help she listens kindly and supports you wholeheartedly. She shares not only what to enjoy inside the Accommodation but also what makes the town special, so every visit brings new discoveries. It’s an Accommodation that truly makes you want to come back. I feel that when a place pursues hospitality at a high level, this is what it becomes. It’s an important Accommodation I want to keep coming back to again and again.

This was my third stay, and as always I was very satisfied with the meals, the baths, and the hospitality. The dinner in particular felt like a course meal, which made it enjoyable to savor at a relaxed pace. Being able to enjoy a variety of wines and sake with the coin system was also a real treat for anyone who loves alcohol. They also provided guidance on recommended spots for firefly viewing, and I was able to see countless fireflies dancing in the night. The mornings and evenings were cool, so the duvet came in handy. I would love to stay again.

The owner was very kind and gave us a warm welcome. They recommended many wonderful local attractions, such as apple picking, which we thoroughly enjoyed. The Room was spacious enough for one person, very quiet at night, and provided a comfortable stay. Additionally, the **bath (bathtub)** allowed me to relax as if I were at home. I would love to stay here again if I have the chance!

I stayed at this Onsen Accommodation for a Multiple Night Stay of two nights. Both breakfast and dinner were served in the same private dining room, and we had the same staff member each time, so we could enjoy our meals in a very relaxed and calm atmosphere. The food was excellent and very satisfying. However, there was no accommodation guidebook in the Room, so I would have appreciated having one.

We stayed with our 8-month-old child and a family of three. The dappled sunlight through the garden with the white wisteria tree was pleasant, allowing us to relax and enjoy the time as the day turned to night. As it is a property limited to one group, I think it is perfect for relaxing. (It was also very nice for us as a family to have a place where we could let our child roll around.) The hostess takes care of everything from check-in to serving meals and providing shuttle service. She is a very loving person, accommodating our various requests, allowing us to have a pleasant stay. This time, we requested various things like baby food and a surprise cake for our wedding anniversary. They prepared local vegetables and a cake from a recommended shop, allowing us to feel the essence of the area while staying at the property. Around the property, there are stylish shops utilizing the townscape of storehouses. If you visit, I think you can ask the hostess for recommendations on good places to visit. This is a property recommended for a long and leisurely stay. This time, we relaxed from lunchtime until the next day's noon. (The coffee we had on the garden veranda in the morning was delicious.) It seems they also accommodate late check-out until 5 PM, so it might be worth considering for your travel schedule.

- They flexibly accommodated our request to change the Room location, considering convenience for the bath and dining room. - We appreciated the warm hospitality of the woman in charge of meals. - The female front desk manager kindly agreed to take a commemorative photo for us. We left the Accommodation with a very positive impression.

The Onsen water quality was excellent. From arrival until departure the next morning, we could use the large public bath at any time, and we enjoyed soaking in it many times. The building was kept very clean, and the staff at the Accommodation were wonderful. Although it is located in the central area of Shiga Kogen, it is a quiet environment. The air felt completely different from the heat down below. I think it is also a great base for trekking to places like Takamagahara and Higashidateyama. The only disappointment was that the weather was bad, so we couldn’t see the spectacular Northern Alps view that should have been visible from the window. Next time, I’d like to come back for a retry—possibly during ski season as well.

I stayed here during the Obuse Marathon. Despite my early departure, they kindly prepared rice balls and tea for me, which I greatly appreciated. The warm smiles when welcoming and sending me off made for a wonderful stay.

I’m not good with the cold, so I was a bit worried about how warm the Room would be, but there was a heater and a kotatsu, and they even provided a hot water bottle for sleeping, so I stayed very comfortably. Also, I didn’t know that access to nine different hot springs was included, but they were all fun and I was completely satisfied. Breakfast was delicious as well, and I truly had a wonderful time. Highly recommended Accommodation. Thank you very much.

We were blessed with great weather, and the view from our Room and the starry night sky were truly wonderful. The Onsen was also a sulfur-rich milky hot spring that we love, incredibly relaxing, and made for a very luxurious stay. Every dish was a carefully crafted creative kaiseki meal prepared for us, and it was delicious. We would love to visit again if we have the chance.