สถานีมูรายามะ (จังหวัดนากาโนะ) × ที่พักสัมผัสธรรมชาติการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

My first trip to Karuizawa with my mother! This Accommodation is famous for being hard to book, and we happened to find an available date, so we made a Reservation right away!! We drove there in a rental car, and from the moment we arrived, the staff’s warm hospitality made us feel truly welcome. Everything about the Accommodation was wonderful. There are four private Onsen baths that don’t require a Reservation, as well as a large public bath and a cave bath. Surrounded by trees, it’s an Accommodation where you can feel time passing quietly. I’ve stayed at many Hotels and Ryokans before, but this was the first time I experienced such outstanding hospitality—including the food!! It’s easy to see why so many guests return again and again!

I always stay at Naganohaku. The breakfast was as good as ever. The sake tasting in front of the front desk was nice with snacks, but it would have been better if I could have tried four varieties. I will stay again.

We stayed here as a couple on our trip. We were able to take our time sightseeing, enjoy local pubs, and relax at this clean Hotel. It’s a Hotel we’d like to stay at again if we have the chance to visit.

It was a Multiple Night Stay for 2 nights. Breakfast was included, there was a large public bath, and the cleanliness around the bed was excellent. The parking area is spacious, so you won’t be left confused with nowhere to park. If I may mention just one point for improvement, the toilet/unit bath had an unpleasant odor (likely sewage smell backflow), to the extent that I hesitated slightly to use it.

I visited Suzaka for reasons other than sightseeing. After finishing my main errands, it was still before check-in, so they kindly stored my luggage. They also used a map to explain the area around the Accommodation so I could spend my free time well. It was raining, but thanks to their help I was able to enjoy exploring the area. After checking in and having dinner out, I had a great time in the evening chatting with the Accommodation staff and a guest from Spain. After check-out, they drove me to where I needed to go, which was a huge help. If I have another chance to visit Suzaka, I would love to stay again.

I had previously visited for a day trip to the Onsen and loved both the Onsen and the scenery, so I decided to stay overnight. The meals were excellent, the view from the Room was wonderful, and my stay was very comfortable. Unfortunately, the outdoor bath in the morning was so cold that it hardly felt like an Onsen.\n\nAs it is currently off-season, there was no shuttle bus on weekdays, which made things difficult. Even one round-trip Shuttle Service would be very helpful.

They kindly accommodated our unreasonable requests, and we were very satisfied.