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This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

The advance parking information was very helpful. We had a Multiple Night Stay, and Room cleaning was provided every other day. That was more than enough for us. Fresh towels and other items were provided, so we had no issues. We would love to stay again!

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

This was my first time using this accommodation. The facility is small, and the building is old, so the equipment is average, but I think it is well-maintained. The sense of security during the stay and the breakfast service met my expectations and were satisfying. If I had to point out something, it would be that the bathroom operates on a gender-swapping schedule, limiting usage times, and there is only one elevator, which can lead to waiting during busy hours. That said, there are restaurants and supermarkets within walking distance, making it a very convenient location.

The staff who assisted us at check-in were very pleasant and courteous. The Room was clean and felt spacious, so we were able to relax well. However, the bathroom had a lingering odor, so we kept the door open the whole time.

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

After touring the Komoro Distillery, we walked from Komoro Station to this Ryokan. The website said it was a 20-minute walk, but it took us about 30 minutes. We took a taxi on the way back. At the front desk, we were served plum soda and then shown to our Room. This time we stayed in a Room with a private indoor Onsen bath. It was a bit old, but very clean and well maintained. There is also a large public bath, but it is up quite a steep stone staircase, and my husband said it would be safer to use the bath in our Room instead—so we did. The Onsen left our skin feeling wonderfully smooth. I have had dinner at many Ryokan over the years, but every dish here was truly delicious. You could call it creative Japanese cuisine—both the presentation and flavors were excellent. They served salt-grilled ayu (sweetfish). I usually give ayu to my husband because of all the bones, but they told us you can even eat the bones in the head here, so I tried it for the first time—and really didn’t notice any bones at all. Because the food was so good, we also enjoyed it with their sake tasting set. Having an in-room bath meant we could enjoy it whenever we liked, which was wonderful. Breakfast included barley rice with grated yam (mugi-toro), grilled fish, ginger-flavored Onsen egg, and many other dishes—we enjoyed everything. A taxi to Komoro Station costs 1,000 yen, which is much better than walking for 30 minutes. It made me want to visit Komoro again next time as well.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.

Stayed in mid-January. Thank you for the thoughtful amenities such as rice, sparkling water, eggs, coffee, and seasonings. As mentioned in some reviews, the sauna temperature felt a bit lacking. It might have been due to the winter season, but it was slightly disappointing. Additionally, the mirroring function on the projector didn’t work well—possibly due to poor Wi-Fi connection. However, the room, kitchen, and location were excellent! I would love to stay again.

A whole-house rental Accommodation in a designated Tangible Cultural Property. The place was spotless, the futons were fluffy and comfortable, and it was a relaxing space. It was very cozy. I rated the bath 3 because I didn’t use it. The bath seemed to have no issues at all in terms of size, but we love saunas, so we used a nearby day-use bathing Facility instead. It was a valuable experience that let us feel Japan’s good old days. Thank you very much.

It felt like an Accommodation focused on visiting nearby public baths, and the staff were very kind, which left a great impression. The canned beer and highballs available for purchase at the front desk were also reasonably priced. That said, a few things stood out: - I assume the Onsen is naturally low-temperature, but the open-air bath felt lukewarm. Since it was midsummer, I apologize if that temperature was intentional. - The Room with a private open-air bath was spacious and wonderful, but there was no wash bucket or chair for the bath, no sugar or milk/creamer for coffee, and no glass beer tumbler. It was a bit inconvenient. - The Wi-Fi only worked near the Room entrance. What impressed me most this time was the live performance by volunteers after dinner. From a large song list, they played our requested songs on saxophone, piano, and percussion—it was truly excellent and very moving.

I stayed the night before visiting a grave on the equinox holiday, and I truly appreciate your courteous assistance despite my late-night check-in. I stayed in the West Wing; you briefly have to go outside when using the passageway from the main building, so it was a bit cold, but acceptable. The Room was clean and a good size, and the soundproofing was excellent—although my Room faced the road, it was quiet and comfortable. The large public bath was also pleasant, though it is not a natural Onsen. Breakfast was enjoyable as well for a Business Hotel buffet. If I had to mention one drawback, it was that the parking area was hard to find. I used a lot a short distance away as instructed by the Hotel, but it seemed like there might also be parking behind the Hotel... Since it was still quite cold, I would have preferred to park as close to the Hotel as possible.

I stayed with five friends and family members. It was an excellent accommodation with a sauna included.

I recently stayed at “Garden Above the Sky” for 2 nights and 3 days. The moment I stepped into the living and dining area, I was blown away by the dramatic Yatsugatake views filling the entire wall of large windows. The spacious living room was incredibly comfortable, and the view from the bathroom was wonderfully open—simply outstanding. The kitchen is truly professional-grade, with excellent Facilities, and I really enjoyed spending time cooking. In the beautifully maintained English garden, my dog (a French Bulldog) was thrilled and ran around happily. Mountain weather changes its mood every 15 minutes or so, but simply watching it shift from the terrace or indoors was a luxurious experience that never got old. This is a special Accommodation where you can forget everyday life and feel completely refreshed in both body and mind. I would love to visit again.

The single room is spacious enough and conveniently equipped with a small sofa and table. The overall color scheme is chic, giving a calm impression. The cleanliness is also commendable. With a buffet-style breakfast included at this price, I am considering staying here again if possible.

Conveniently located near the station, and I truly appreciated how courteous and attentive the front desk staff were. For this price, the breakfast buffet was also very satisfying, making for an enjoyable stay.

I stayed one night in Ueda while traveling from Tokyo to Kanazawa. It looks far more stylish than in the photos. I expected a renovated Hotel in an older building, but I was impressed from the moment I stepped into the front desk area, and I also loved the calm atmosphere of the Room. On top of that, the large public bath and sauna were truly outstanding. Every item at the attached bakery looked delicious, and quite a few people came just to buy bread. This is a highly satisfying Hotel that makes you want to stop by Ueda whenever you visit the Nagano area. Because I hope it continues to become an even better Hotel, my only request is this: while I was happy with the breakfast bread selection at the restaurant, I’d like to see a bit more effort put into both the dinner menu and some of the finer details.

A clean and small Onsen accommodation. 8-tatami mat Japanese-style room without bath or toilet. The room is equipped with an air purifier, TV, and a small table only. In the hallway, there is a shared refrigerator along with items for rent such as a hairdryer, cups, and pots. The washroom is spacious, and the toilets are in good condition. The bath has a weak shower flow which made washing hair slightly inconvenient; however, the water quality is very smooth. The temperature was slightly low for me but perfect for summer use. You can relax in the bath for up to an hour comfortably. I would love to stay here again!